Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Merseytravel
1 Mann Island
Liverpool
L3 1BP
UK
Contact person: Ms Samantha Lee
Telephone: +44 1513301111
E-mail: samantha.lee@liverpoolcityregion-ca.gov.uk
NUTS: UKD7
Internet address(es)
Main address: http://www.merseytravel.gov.uk/
Address of the buyer profile: http://www.merseytravel.gov.uk/
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Real Time Passenger Information Hardware and Software Solution
Reference number: DN746674
II.1.2) Main CPV code
72260000
II.1.3) Type of contract
Services
II.1.4) Short description
A single supplier for both RTI hardware and software is sought to continue with the delivery of real time information and static messaging across the existing bus station and bus stop screens and QR codes, and to expand and enhance the RTI offer across the Liverpool City Region.
The new RTI offer will include improved accessibility for customers through audio functionality, richer content with journey planning and interactive local area maps, and low power options such as e-ink and solar-powered screens.
Screen hardware currently installed across the network will continue to be supported and maintained by the existing contractor until the point at which the screen is removed due to end of life or replacement.
New screens will be installed on a rolling programme in line with wider Merseytravel projects to deliver a new and improved RTI offer at bus stations, interchanges and bus stops. Screen purchases will be made using a call-off from a single party framework. The type of screen installed at each location will be determined by factors such as power source, patronage and the objectives of the delivery project under which the RTI improvement is being progressed.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
200 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKD7
II.2.4) Description of the procurement
A open procedure was undertaken to source a single supplier for a framework agreement for the above services on several stations across Liverpool.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-052571
Section V: Award of contract
Title: Real Time Passenger Information Hardware and Software Solution
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
26/11/2025
V.2.2) Information about tenders
Number of tenders received: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Journeo Passenger Systems Ltd
Ashby-de-la-Zouch
UK
NUTS: UKD7
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 200 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Liverpool City Region Combined Authority
Liverpool
UK
VI.4.2) Body responsible for mediation procedures
Liverpool City Region Combined Authority
Liverpool
UK
VI.5) Date of dispatch of this notice
27/11/2025