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UK6

Continued Provision, Maintenance and Support of the RST Online Service

  • First published: 03 November 2026
  • Last modified: 03 November 2026
  • Version: N/A
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-079553
Published by:
Rail Staff Travel Limited
Authority ID:
AA88952
Publication date:
03 November 2026
Deadline date:
-
Notice type:
UK6
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Provision, maintenance and support of the existing RST Online service, including the continued operation of the bespoke online retail platform used by Rail Staff Travel and the maintenance of existing integrations between Worldline's proprietary ticket issuing system and the Rail Staff Travel Phoenix database. The contract provides continuity of the existing service pending future decisions regarding integration with a Great British Railways retail platform.

Full notice text

Scope

Procurement description

Provision, maintenance and support of the existing RST Online service, including the continued operation of the bespoke online retail platform used by Rail Staff Travel and the maintenance of existing integrations between Worldline's proprietary ticket issuing system and the Rail Staff Travel Phoenix database. The contract provides continuity of the existing service pending future decisions regarding integration with a Great British Railways retail platform.

Contracting authority

Rail Staff Travel Limited

Identification register:

  • GB-COH

Address 1: 1 Puddle Dock

Town/City: London

Postcode: EC4V 3DS

Country: United Kingdom

Companies House: 08176197

NUTS code: UKI31

Email: procurement@raildeliverygroup.co.uk

Organisation type: Public authority - sub-central government

Supplier

Worldline IT Services

Identification register:

  • GB-PPON

Address 1: Beeston Business Park, 1 Technology Drive

Town/City: Nottingham

Postcode: NG9 1LA

Country: United Kingdom

Public Procurement Organisation Number: PZDC-4647-GCGJ

NUTS code: UKF16

Email: Johnathan.Astbury@worldline.com

Type:

  • Large

Procedure

Procedure type

Direct award

Is this procurement under a special regime?

Utilities

Contract

Continued Provision, Maintenance and Support of the RST Online Service

ID: 1

Status: Pending

Related lots

1

Date the contract will be signed (estimated)

14 December 2026, 23:59PM

Can this contract be extended?: Yes

Value

2370000 GBP Including VAT

Main category

Services

CPV classifications

  • 72267000 - Software maintenance and repair services
  • 72253200 - Systems support services
  • 72260000 - Software-related services

Is the total value above threshold?

Above threshold

Contract dates (estimated)

09 January 2027, 00:00AM to 08 January 2029, 23:59PM

Extension end date (if all the extensions are used): 08 January 2031

Suppliers

  • GB-PPON-PZDC-4647-GCGJ

Coding

Commodity categories

ID Title Parent category
72267000 Software maintenance and repair services Software-related services
72260000 Software-related services Software programming and consultancy services
72253200 Systems support services Helpdesk and support services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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