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Contract Award Notice

Income Management System

  • First published: 04 November 2026
  • Last modified: 04 November 2026
  • Version: N/A
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-07968b
Published by:
Rochdale Borough Council
Authority ID:
AA72909
Publication date:
04 November 2026
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Income Management Payments System.

The software provided by the supplier is for the cash receipting, e-payments and Income Management Software used by RBC for receipt, reconciliation and reporting of payments to RBC for services provided to customers and charge payers.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Rochdale Borough Council

Number One Riverside

Rochdale

OL161XU

UK

Contact person: PHILIP STEPHENS

E-mail: philip.stephens@star-procurement.gov.uk

NUTS: UKD

Internet address(es)

Main address: www.rochdale.gov.uk

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Income Management System

Reference number: STAR UID 021433

II.1.2) Main CPV code

66000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Income Management Payments System.

The software provided by the supplier is for the cash receipting, e-payments and Income Management Software used by RBC for receipt, reconciliation and reporting of payments to RBC for services provided to customers and charge payers.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 317 445.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

66000000

II.2.3) Place of performance

NUTS code:

UKD


Main site or place of performance:

Rochdale Council

II.2.4) Description of the procurement

4-Year fixed contract for an Income Management Payments System.

The software is for the cash receipting, e-payments and Income Management Software used by RBC for receipt, reconciliation and reporting of payments to RBC for services provided to customers and charge payers.

II.2.5) Award criteria

Price

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Award of a contract without prior publication of a call for competition

Justification for selected award procedure:

The procurement falls outside the scope of application of the Directive

Explanation

Direct Award using RM6259 - Vertical Application Solutions -Lot 1 - Business Applications.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.9) Information about termination of call for competition in the form of a prior information notice

The contracting authority will not award any further contracts based on the above prior information notice

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

03/11/2026

V.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Civica UK Limited

01628868

8th Floor, Southbank Central, 30 Stamford Street

London

SE1 9LQ

UK

NUTS: UKD

Internet address(es)

URL: www.rochdale.gov.uk

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 317 445.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

Contract dates 17/11/2026 - 16/11/2030

VI.4) Procedures for review

VI.4.1) Review body

STAR PROCUREMENT

SALE

UK

VI.5) Date of dispatch of this notice

03/11/2026

Coding

Commodity categories

ID Title Parent category
66000000 Financial and insurance services Finance and Related Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
philip.stephens@star-procurement.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.