Contract notice – utilities
Section I: Contracting
entity
I.1) Name and addresses
London Luton Airport Operations Limited
Percival House, Percival Way
Luton
LU2 9NU
UK
Telephone: +44 1604233991
E-mail: ying.han@ltn.aero
Fax: +44 1604233991
NUTS: UK
Internet address(es)
Main address: https://london-luton.ukp.app.jaggaer.com/esop/ogc-host/public/london_luton_airport_operations/web/login.html?_ncp=1726217150488.823877-1LLA
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
hhttps://london-luton.ukp.app.jaggaer.com/go/29502076019E2741C182
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://london-luton.ukp.app.jaggaer.com/go/29502076019E2741C182
Tenders or requests to participate must be sent to the abovementioned address
I.6) Main activity
Airport-related activities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Retail Data Management, Analytics and Automation
Reference number: L26004
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
London Luton Airport Operations Limited (“LLA”) is voluntarily advertising this opportunity through Find a Tender solely to enhance the profile and visibility of the opportunity. LLA does not consider to be subject to the Procurement Act 2023 and publication of this notice does not constitute an acceptance that the Procurement Act 2023 applies to LLA or to this procurement.
This tender is for an automated, scalable sales and analytics solution for Duty Free and terminal retail, integrating with multiple POS systems to provide accurate reporting and actionable insights.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
48000000
II.2.3) Place of performance
NUTS code:
UKH21
II.2.4) Description of the procurement
An automated, scalable sales and analytics solution for Duty Free and terminal retail, integrating with multiple POS systems to provide accurate reporting and actionable insights.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 24
This contract is subject to renewal: Yes
Description of renewals:
There is an option to extend for an additional 12 months.
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.1.4) Objective rules and criteria for participation
Please see tender documents for full details.
III.1.6) Deposits and guarantees required:
No
III.2) Conditions related to the contract
III.2.2) Contract performance conditions
Please see tender documents for full details.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement with a single operator.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
08/01/2027
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.7) Conditions for opening of tenders
Date:
08/01/2027
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.2) Information about electronic workflows
Electronic invoicing will be accepted
VI.4) Procedures for review
VI.4.1) Review body
Not applicable
Not applicable
UK
Telephone: +44 1604233991
Fax: +44 1604233991
VI.4.2) Body responsible for mediation procedures
Not applicable
Not applicable
UK
Telephone: +44 1604233991
Fax: +44 1604233991
VI.4.4) Service from which information about the review procedure may be obtained
Not applicable
Not applicable
No
UK
Telephone: +44 1604233991
Fax: +44 1604233991
VI.5) Date of dispatch of this notice
06/11/2026