Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

UK6

Housing 21 - Housing Management System (HMS)

  • First published: 12 November 2026
  • Last modified: 12 November 2026
  • Version: N/A
  •  

  • This file may not be fully accessible.

  •  

Information icon

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-06a840
Published by:
Housing 21
Authority ID:
AA20197
Publication date:
12 November 2026
Deadline date:
-
Notice type:
UK6
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Housing 21 aimed to award a supplier capable of delivering our core Housing Management System (HMS) functionality in a manner that provides a clear and intuitive user experience to the different user’s profiles across the organisation to support Housing 21’s devolved model. From the central corporate functions to Regional Managers and Local Housing Managers responsible for an individual scheme. The system should be out of the box, cloud based, modern, flexible, and a scalable Housing Management System. As a minimum suppliers MUST be able to provide the HMS core functionality requirements to be considered. Housing 21 reserves the right not to include the optional – enhanced functionality modules if in the best interest of Housing 21.

Full notice text

Scope

Procurement description

Housing 21 aimed to award a supplier capable of delivering our core Housing Management System (HMS) functionality in a manner that provides a clear and intuitive user experience to the different user’s profiles across the organisation to support Housing 21’s devolved model. From the central corporate functions to Regional Managers and Local Housing Managers responsible for an individual scheme. The system should be out of the box, cloud based, modern, flexible, and a scalable Housing Management System.

As a minimum suppliers MUST be able to provide the HMS core functionality requirements to be considered. Housing 21 reserves the right not to include the optional – enhanced functionality modules if in the best interest of Housing 21.

Contracting authority

Housing 21

Identification register:

  • GB-PPON

Address 1: Housing 21, 10th Floor Tricorn House, 51-53 Hagley Road, Birmingham, B16 8TP

Town/City: West Midlands

Postcode: B16 8TP

Country: United Kingdom

Public Procurement Organisation Number: PGTG-9145-PMNM

NUTS code: UKG31

Email: oliver.butts@housing21.org.uk

Organisation type: Public authority - sub-central government

Supplier

Infinity Group Holdings Limited

Identification register:

  • GB-PPON

Address 1: The Coach House

Town/City: Tunbridge Wells

Postcode: TN1 2PY

Country: United Kingdom

Public Procurement Organisation Number: PNDC-9358-GPYZ

NUTS code: UKJ46

Email: luke.basnett@infinitygroup.co.uk

Type:

  • SME

Procedure

Procedure type

Competitive flexible procedure

Contract

1

Status: Pending

Related lots

1

Date the contract will be signed (estimated)

18 December 2026, 23:59PM

Can this contract be extended?: Yes

Value

6000000.00 GBP Including VAT

Main category

Services

CPV classifications

  • 72260000 - Software-related services

Delivery regions

  • UK - United Kingdom

Is the total value above threshold?

Above threshold

Contract dates (estimated)

18 January 2027, 00:00AM to 17 January 2032, 23:59PM

Extension end date (if all the extensions are used): 17 January 2037

Suppliers

  • GB-PPON-PNDC-9358-GPYZ

Coding

Commodity categories

ID Title Parent category
72260000 Software-related services Software programming and consultancy services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.