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Cymraeg

UK6

CRM Licensing 2026

  • First published: 12 November 2026
  • Last modified: 12 November 2026
  • Version: N/A

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-07b729
Published by:
The Riverside Group Limited
Authority ID:
AA81103
Publication date:
12 November 2026
Deadline date:
-
Notice type:
UK6
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The ongoing supply of Customer Relationship Management (CRM) licenses needed to support Riverside's ongoing digital transformation programme.The contract shall cover a period of 3 years.

Full notice text

Scope

Procurement reference

TRGBS-307

Procurement description

The ongoing supply of Customer Relationship Management (CRM) licenses needed to support Riverside's ongoing digital transformation programme.

The contract shall cover a period of 3 years.

Contracting authority

The Riverside Group Limited

Identification register:

  • GB-MPR
  • GB-PPON

Address 1: 2 Estuary Boulevard

Town/City: Speke, Liverpool

Postcode: L24 8RF

Country: United Kingdom

Mutuals Public Register: 30938R

NUTS code: UKD72

Email: procurement@riverside.org.uk

Organisation type: Public undertaking

Supplier

SALESFORCE UK LIMITED

Identification register:

  • GB-COH
  • GB-PPON

Address 1: Floor 26 Salesforce Tower

Town/City: London

Postcode: EC2N 4AY

Country: United Kingdom

Website: http://www.salesforce.com

Companies House: 05094083

NUTS code: UKI31

Email: EMEA-GPS@salesforce.com

Type:

  • Large

Procedure

Procedure type

Direct award

Contract

CRM Licensing 2026

ID: 1

Status: Pending

Related lots

1

Date the contract will be signed (estimated)

21 November 2026, 23:59PM

Value

9500000 GBP Including VAT

Main category

Goods

CPV classifications

  • 48445000 - Customer Relation Management software package

Delivery regions

  • UK - United Kingdom

Is the total value above threshold?

Above threshold

Contract dates (estimated)

22 November 2026, 00:00AM to 21 November 2029, 23:59PM

Suppliers

  • GB-COH-05094083

Coding

Commodity categories

ID Title Parent category
48445000 Customer Relation Management software package Financial analysis and accounting software package

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.
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