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Contract Notice

Provision of Smartcard Bureau Services.

  • First published: 01 October 2013
  • Last modified: 01 October 2013
  • Version: N/A
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

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Contents

Summary

OCID:
Published by:
Rail Settlement Plan Limited
Authority ID:
AA21429
Publication date:
01 October 2013
Deadline date:
30 October 2013
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Rail Settlement Plan Limited (RSP) is a company owned by the UK franchised Train Operating Companies (TOCs). RSP provides and manages on behalf of TOCs a number of shared services, ranging from the provision of ticket stock to the allocation of industry revenue.

RSP is currently working with TOCs to provide a 'smart ticketing' infrastructure at stations in the South East of England.

RSP is seeking to appoint a supplier for Smartcard Bureau Services including identification of the optimum platform available for the application, ITSO shell design, encoding, printing, fulfilment and despatch.

Customers will be able to apply for a SEFT smartcard via RSP authorised card issuers Web Ticket Issuing System (WebTIS) or by completing a paper application form. The Supplier will create and despatch personalised smartcards and associated materials to customers designated address, based upon application responses. This High Capacity smartcard will be encoded with an ITSO shell that maximises the available product storage capacity in line with ITSO specifications alternative parameters, whilst optimising transaction speed. Printing shall cater for multiple card designs. Covering letters shall cater for multiple designs and content. Initially, personalised smartcards will be encoded with ITSO shell and may be encoded with point-to-point season tickets. As the programme progresses, a range of ITSO Product Entities (IPEs) will become available to customers and therefore require encoding.

RSP is also seeking a cost effective solution for smartcards usable as temporary cards. This solution could develop into the supply of smartcards not retained by the customer, for example temporary replacement for lost High Capacity Cards, single trip cards and visitor cards. These Shorter Life smartcards e.g. up to one year, do not require the product storage capacity of the High Capacity smartcard, however they must be able to store full size IPE's, as space saving IPEs (TYP27, 28 and 29) are not supported by RSPS3002. It is envisaged that Shorter Life cards will be anonymous i.e. not personalised to the cardholder. They will be supplied printed and encoded with an ITSO shell and possibly IPE(s).

Smartcard implementations shall be ITSO compliant to 2.1.4 (or above) and RSPS3002 as amended, particularly regarding product storage capacity and transaction speeds. Qualifying Tenderers shall provide test smartcards encoded with ITSO shell and IPEs using test ITSO Security Application Modules (ISAMs) provided by RSP prior to completion of the Invitation to Negotiate (ITN) stage of the tender process.

Smartcards will be required to interface with a full range of Point of Service Terminals (POSTs) including, but not limited to, Ticket Vending Machines (TVMs), automatic gates, platform validators and handheld terminals.

Subject to the terms of the framework agreement, the goods/services to be provided under the framework may be provided directly to RSP, other public transport service providers and/or TOCS (from time to time and including any other entities akin to or replacing TOCs)

Full notice text

CONTRACT NOTICE - UTILITIES

Section I: Contracting Entity

I.1)

Name, Address and Contact Point(s)


Rail Settlement Plan Limited

2nd Floor, 200 Aldersgate Street

London

EC1A 4HD

UK

Roger Petty

+44 2078418086

seft.tenders@atoc.org





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I.2)

Main activity or activities of the contracting entity

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Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting entity

Provision of Smartcard Bureau Services.

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

7

II.1.2)

Site or location of works, place of delivery or performance

Initially in the South East of England rail network with scope to extend nationally in the UK and to other public transport service providers.


NUTS Code UK

II.1.3)

This notice involves

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II.1.4)

Information on framework agreement (if applicable)

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Number of participants to the framework agreement envisaged

Duration of the framework agreement

3

Estimated total value of purchases for the entire duration of the framework agreement

2 000 00010 000 000
GBP

Frequency of the contracts to be awarded

II.1.5)

Short description of the contract or purchase(s)

Rail Settlement Plan Limited (RSP) is a company owned by the UK franchised Train Operating Companies (TOCs). RSP provides and manages on behalf of TOCs a number of shared services, ranging from the provision of ticket stock to the allocation of industry revenue.

RSP is currently working with TOCs to provide a 'smart ticketing' infrastructure at stations in the South East of England.

RSP is seeking to appoint a supplier for Smartcard Bureau Services including identification of the optimum platform available for the application, ITSO shell design, encoding, printing, fulfilment and despatch.

Customers will be able to apply for a SEFT smartcard via RSP authorised card issuers Web Ticket Issuing System (WebTIS) or by completing a paper application form. The Supplier will create and despatch personalised smartcards and associated materials to customers designated address, based upon application responses. This High Capacity smartcard will be encoded with an ITSO shell that maximises the available product storage capacity in line with ITSO specifications alternative parameters, whilst optimising transaction speed. Printing shall cater for multiple card designs. Covering letters shall cater for multiple designs and content. Initially, personalised smartcards will be encoded with ITSO shell and may be encoded with point-to-point season tickets. As the programme progresses, a range of ITSO Product Entities (IPEs) will become available to customers and therefore require encoding.

RSP is also seeking a cost effective solution for smartcards usable as temporary cards. This solution could develop into the supply of smartcards not retained by the customer, for example temporary replacement for lost High Capacity Cards, single trip cards and visitor cards. These Shorter Life smartcards e.g. up to one year, do not require the product storage capacity of the High Capacity smartcard, however they must be able to store full size IPE's, as space saving IPEs (TYP27, 28 and 29) are not supported by RSPS3002. It is envisaged that Shorter Life cards will be anonymous i.e. not personalised to the cardholder. They will be supplied printed and encoded with an ITSO shell and possibly IPE(s).

Smartcard implementations shall be ITSO compliant to 2.1.4 (or above) and RSPS3002 as amended, particularly regarding product storage capacity and transaction speeds. Qualifying Tenderers shall provide test smartcards encoded with ITSO shell and IPEs using test ITSO Security Application Modules (ISAMs) provided by RSP prior to completion of the Invitation to Negotiate (ITN) stage of the tender process.

Smartcards will be required to interface with a full range of Point of Service Terminals (POSTs) including, but not limited to, Ticket Vending Machines (TVMs), automatic gates, platform validators and handheld terminals.

Subject to the terms of the framework agreement, the goods/services to be provided under the framework may be provided directly to RSP, other public transport service providers and/or TOCS (from time to time and including any other entities akin to or replacing TOCs)

II.1.6)

Common Procurement Vocabulary (CPV)

30162000
60210000

II.1.7)

Contract covered by the Government Procurement Agreement (GPA)

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II.1.8)

Division into lots

No

II.1.9)

Will variants be accepted

No

II.2)

Quantity or Scope of the Contract

II.2.1)

Total quantity or scope

The high capacity ITSO compliant smartcard is to be used as an 'electronic wallet', containing but not limited to, ITSO products. Initially this will cover those rail customers in the South East of England currently using point to point season tickets. Later phases will add products/tickets which can be loaded into the smartcard/wallet. The smartcard shall be interoperable across all POSTs including, but not limited to, TVMs, automatic gates, platform validators and handheld terminals. Additionally, Shorter Life smartcards may be required.

II.2.2)

Options

RSP shall have the right to extend any agreement awarded by one year dependent on prevailing market conditions and contract performance.

Provisional timetable for recourse to these options

Number of possible renewals

In the case of renewable contracts, estimated time frame for subsequent calls for competition:

II.3)

Duration of the contract or limit for completion

36

Section III: Legal, Economic, Financial and Technical Information

III.1)

Conditions relating to the contract

III.1.1)

Deposits and guarantees required

RSP's particular requirements will be set out in the ITN documentation and RSP reserves the right to require guarantees over performance

III.1.2)

Main Terms of financing and payment and/or reference to the relevant provisions

Details to be provided in the Invitation to Negotiate

III.1.3)

Legal form to be taken by the grouping of suppliers, contractors or service providers to whom the contract is to be awarded

Where a consortium or other grouping of tenderers submits a bid, such consortia or grouping must nominate a lead organisation to deal with RSP Ltd on all matters relating to the Agreement. All consortium members or grouping will be required to be jointly and severally liable in respect to the obligations and liabilities relating to the Agreement

III.1.4)

Other particular conditions to which the performance of the contract is subject

Smartcard Bureau Services shall be compliant to ITSO 2.1.4 or above and RSPS3002 as amended, as a minimum

III.2)

Conditions for Participation

III.2.1)

Personal situation of suppliers,contractors or service providers


Details required are included within the Pre-Qualification Questionnaire

III.2.2)

Economic and financial capacity


Details required are included within the Pre-Qualification Questionnaire


III.2.3)

Technical capacity


Details required are included within the Pre-Qualification Questionnaire. Proof of Concept testing shall be carried out prior to Tenderer selection being finalised.


III.2.4)

Reserved contracts

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Section IV: Procedure

IV.1)

Type of Procedure


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IV.2)

Award Criteria

No

Yes
No

IV.2.2)

An electronic auction will be used

No

IV.3) Administrative Information

IV.3.1)

Reference number attributed to the notice by the contracting entity

IV.3.2)

Previous publication concerning the same contract

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2012/S 247-408050 22-12-2012

Other previous publications

IV.3.3)

Conditions for obtaining contract document and additional documents



 


IV.3.4)

Time-limit for receipt of tenders or requests to participate

 30-10-2013  12:00

IV.3.5)

Language or languages in which tenders or requests to participate can be drawn up

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IV.3.6)

Minimum time frame during which the tenderer must maintain its tender 

IV.3.7)

Conditions for opening tenders




Section VI: Complementary Information

VI.1)

Indicate whether this Procurement is a Recurrent one and the estimated timing for further notices to be published

VI.2)

Does the contract relate to a Project/Programme financed by Community Funds?

No



VI.3)

Additional Information

Any party wishing to express an interest in the provision of RSP's requirements shall be required to complete and forward to RSP by the deadline set out in this notice a Prequalification Questionnaire (PQQ). A PQQ may be obtained upon request by email at seft.tenders@atoc.org

Responses shall be submitted electronically in either MS Word or PDF format and forwarded to the email address provided in the PQQ and Tender Documentation.

Details of the full requirements and a draft contract will be made available in the Invitation to Negotiate (ITN) document which will be provided to shortlisted respondents.

Whilst it is intended that a maximum of five of the highest scoring submissions will be invited to participate in the ITN advertised, RSP reserves the right to alter the number of invitees.

(MT Ref:108702)

VI.4)

Procedures for appeal

VI.4.1)

Body responsible for appeal procedures










Body responsible for mediation procedures










VI.4.2)

Lodging of appeals


VI.4.3)

Service from which information about the lodging of appeals may be obtained










VI.5)

Dispatch date of this Notice

 27-09-2013

ANNEX A

Additional Addresses and Contact Points

I)

Address and contact points from which further information can be obtained



Rail Settlement Plan Limited

2nd Floor, 200 Aldersgate Street

London

EC1A 4HD

UK

Roger Petty

+44 2078418086

seft.tenders@atoc.org


II)

Address and contact point from which additional documentation may be obtained



Rail Settlement Plan Limited

2nd Floor , 200 Aldersgate

London

EC1A 4HD

UK

Roger Petty

+44 2078418086

seft.tenders@atoc.org


III)

Address and contact point to which Tenders/Requests to Participate must be sent



Rail Settlement Plan Limited

2nd Floor, 200 Aldersgate Street

London

EC1A 4HD

UK

Roger Petty

+44 2078418086

seft.tenders@atoc.org


Coding

Commodity categories

ID Title Parent category
60210000 Public transport services by railways Railway transport services
30162000 Smart cards Magnetic cards

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
N/a
Admin contact:
seft.tenders@atoc.org
Technical contact:
N/a
Other contact:
seft.tenders@atoc.org

Further information

Date Details
No further information has been uploaded.

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