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Contract Notice

The Supply of ISP and telephony services to the NEC Group

  • First published: 29 October 2013
  • Last modified: 29 October 2013
  • Version: N/A
  • This file may not be fully accessible.

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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

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Contents

Summary

OCID:
Published by:
The National Exhibition Centre Ltd
Authority ID:
AA23960
Publication date:
29 October 2013
Deadline date:
27 November 2013
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The objective of this Supply and services contract is to provide the NEC group with a cost effective, flexible, robust and secure communication platform for delivery of data and voice services across existing venues and any future connectivity needs.

General Scope Of Services

The scope of the project can be split into key areas:

Data

Provision of a robust ISP service to support our internet connectivity needs

Provision of suitable network circuits for and between the core sites ensuring that the solution is:

— High Performing

— Flexible

— Stable

— Strategic

— Fully Resilient

— Cost Effective

— Options to increase resiliency through a second circuit from a different provider but managed through this contract

— Telephony

There are multiple Business Areas within the NEC Group with differing telephony requirements. A comprehensive feature set is required across the group (Examples include but not limited to):

— Network based IVR

— Network / Site-Based ACD

— Provision / Administration of NGN's (Non-Geographic Numbers)

— Customer Administrable

— Call Routing

— Call Diversions

— Call Messaging

— In-Line Messaging

— External Diverts

— Remote Agents

— Call Whispering

— Detailed Reporting

Full notice text

CONTRACT NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


The National Exhibition Centre Ltd

Bickenhill Lane

Birmingham

B40 1NT

UK

Purchasing Department

Mark Allwood

+44 1217672473

mark.allwood@necgroup.co.uk

+44 1217672865



http://www.mytenders.org/search/Search_AuthProfile.aspx?ID=AA6822
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I.2)

Type of contracting Authority and Main Activity or Activities

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Arms Length Company a commercial company (normally a Public Limited Company) set up by one or more public organisations to trade on a commercial basis.
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Exhibition Centre
No

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

The Supply of ISP and telephony services to the NEC Group

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

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II.1.2(c))

Type of service contract

II.1.2)

Main site or location of works, place of delivery or performance

The National Exhibition Centre Birmingham B40 1NT, The International Convention Centre Birmingham, The National Indoor Arena Birmingham and other venues managed by the group.



UK

II.1.3)

This notice involves

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II.1.4)

Information on framework agreement (if applicable)

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Number of participants to the framework agreement envisaged

Duration of the framework agreement

Justification for a framework agreement the duration of which exceeds four years

Estimated total value of purchases for the entire duration of the framework agreement

Frequency and value of the contracts to be awarded

II.1.5)

Short description of the contract or purchase(s)

The objective of this Supply and services contract is to provide the NEC group with a cost effective, flexible, robust and secure communication platform for delivery of data and voice services across existing venues and any future connectivity needs.

General Scope Of Services

The scope of the project can be split into key areas:

Data

Provision of a robust ISP service to support our internet connectivity needs

Provision of suitable network circuits for and between the core sites ensuring that the solution is:

— High Performing

— Flexible

— Stable

— Strategic

— Fully Resilient

— Cost Effective

— Options to increase resiliency through a second circuit from a different provider but managed through this contract

— Telephony

There are multiple Business Areas within the NEC Group with differing telephony requirements. A comprehensive feature set is required across the group (Examples include but not limited to):

— Network based IVR

— Network / Site-Based ACD

— Provision / Administration of NGN's (Non-Geographic Numbers)

— Customer Administrable

— Call Routing

— Call Diversions

— Call Messaging

— In-Line Messaging

— External Diverts

— Remote Agents

— Call Whispering

— Detailed Reporting

II.1.6)

Common Procurement Vocabulary (CPV)

72411000
45314200

II.1.7)

Contract covered by the Government Procurement Agreement (GPA)

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II.1.8)

Division into lots

No

II.1.9)

Will variants be accepted

Yes

II.2)

Quantity or Scope of the Contract

II.2.1)

Total quantity or scope

As Identified in the PQQ document.

II.2.2)

Options

This will be awarded to a single supplier for a 5 year period with an option to extend for a further 2 years on an annual basis. It is expected to be let on terms that the supplier will submit and will be varied as required by the NEC Group.

Provisional timetable for recourse to these options

Number of possible renewals

In the case of renewable supplies or service contracts, estimated time frame for subsequent contracts

Section III: Legal, Economic, Financial and Technical Information

III.1)

Conditions Relating to the Contract

III.1.1)

Deposits and guarantees required

III.1.2)

Main Terms of financing and payment and/or reference to the relevant provisions

Please review Pre Qualification Document for known information to date.

III.1.3)

Legal form to be taken by the grouping of suppliers, contractors or service providers to whom the contract is to be awarded

III.1.4)

Other particular conditions to which the performance of the contract is subject

III.2)

Conditions for Participation

III.2.1)

Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers


Please see Pre Qualification document for responses required.

III.2.2)

Economic and financial capacity


Please review Pre Qualification Document for known information to date.




III.2.3)

Technical capacity


Please review Pre Qualification Document for known information to date.




III.2.4)

Reserved contracts

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Section IV: Procedure

IV.1)

Type of Procedure


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Justification for the choice of accelerated procedure

IV.1.1)

Have candidates already been selected?

No

IV.1.2)

Limitations on the number of operators who will be invited to tender or to participate

5

Objective criteria for choosing the limited number of candidates

IV.1.3)

Reduction of the number of operators during the negotiation or dialogue

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IV.2)

Award Criteria

No


Yes

No

IV.2.2)

An electronic auction will be used

No

IV.3 Administrative Information

IV.3.1)

Reference number attributed to the notice by the contracting authority

5663.13

IV.3.2)

Previous publication(s) concerning the same contract

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Other previous publications

IV.3.3)

Conditions for obtaining specifications and additional documents



 


IV.3.4)

Time-limit for receipt of tenders or requests to participate

 27-11-2013  12:00

IV.3.5)

Date of dispatch of invitations to tender or to participate to selected candidates

 13-12-2013

IV.3.6)

Language or languages in which tenders or requests to participate can be drawn up

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IV.3.7)

Minimum time frame during which the tenderer must maintain the tender 

IV.3.8)

Conditions for opening tenders





Section VI: Other Information

VI.1)

Indicate whether this procurement is a recurrent one and the Estimated timing for further notices to be published


VI.2)

Does the contract relate to a Project/Programme financed by Community Funds?

No



VI.3)

Additional Information

Please review Pre Qualification Document for known information to date (MT Ref:109703).

VI.4)

Procedures for appeal

VI.4.1)

Body responsible for appeal procedures










Body responsible for mediation procedures










VI.4.2)

Lodging of appeals

VI.4.3)

Service from which information about the lodging of appeals may be obtained










VI.5)

Dispatch date of this Notice

 25-10-2013

ANNEX A

Additional Addresses and Contact Points

I)

Address and contact points from which further information can be obtained



The National Exhibition Centre Ltd

Bickenhill Lane

Birmingham

B40 1NT

UK

Mark Allwood

+44 1217672473

tenders@necgroup.co.uk

+44 1217672865

II)

Address and contact points from which specifications and additional documentation may be obtained



The National Exhibition Centre Ltd

Bickenhill Lane

Birmingham

B40 1NT

UK

Mark Allwood

+44 1217672473

tenders@necgroup.co.uk

+44 1217672865

III)

Address and contact points to which Tenders/Requests to Participate must be sent



The National Exhibition Centre Ltd

Bickenhill Lane

Birmingham

B40 1NT

UK

Purchasing Department

Mark Allwood

+44 1217672473

tenders@necgroup.co.uk

+44 1217672865

Coding

Commodity categories

ID Title Parent category
45314200 Installation of telephone lines Installation of telecommunications equipment
72411000 Internet service providers ISP Provider services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
mark.allwood@necgroup.co.uk
Admin contact:
tenders@necgroup.co.uk
Technical contact:
N/a
Other contact:
tenders@necgroup.co.uk

Further information

Date Details
No further information has been uploaded.

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