Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Award Notice

RSSB2101 — ERP and CRM Solution for RSSB.

  • First published: 20 October 2016
  • Last modified: 20 October 2016
  • Version: N/A
  •  

  • This file may not be fully accessible.

  •  

Information icon

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
Rail Safety and Standards Board Limited (RSSB)
Authority ID:
AA21014
Publication date:
20 October 2016
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Implementation of an ERP and CRM solution. Phase 1 of the project to start in October 2016 and completed by March 2017.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting authority

I.1) Name and addresses

Rail Safety and Standards Board (RSSB)

The Helicon, 1 South Place

London

EC2M 2RB

UK

Contact person: Hazel Fernandes

Telephone: +44 2031425300

E-mail: RSSB2101@rssb.co.uk

NUTS: UKI

Internet address(es)

Main address: www.rssb.co.uk

Address of the buyer profile: http://www.mytenders.org/search/Search_AuthProfile.aspx?ID=AA33869

I.4) Type of the contracting authority

Other: public contracting authority

I.5) Main activity

Other: RSSB is a not-for-profit organisation whose

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

RSSB2101 — ERP and CRM Solution for RSSB.

Reference number: RSSB2101

II.1.2) Main CPV code

48400000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Introduction:

RSSB (www.RSSB.co.uk) are seeking to implement what an ‘off the shelf’ ERP solution. RSSB is also seeking to deliver a more effective customer experience to our membership and we envisage this will require a separate but integrated fully fledged CRM system — also ‘COTS’ in nature.

Guidance to Tenderers:

Tenderers should respond directly to the information request above in the context of describing how it intends to fulfil the requirements of the Specification detailed in Appendices A, B, C and D.

Tenderers should note the following:

The selection and evaluation criteria and weightings provided indicate the relative importance of each question (which should be taken into consideration when constructing a response);

RSSB is seeking to award a contract for Phase 1 of the project at the end of September 2016, and the solution should be seamlessly configured and implemented by the end of March 2017.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 1 840 000.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

48400000

48500000

48700000

48800000

48900000

72000000

72200000

72500000

72600000

II.2.3) Place of performance

NUTS code:

UKI


Main site or place of performance:

RSSB, The Helicon, 1 South Place London.

II.2.4) Description of the procurement

Implementation of an ERP and CRM solution. Phase 1 of the project to start in October 2016 and completed by March 2017.

II.2.5) Award criteria

Quality criterion: Technical Quality / Weighting: 70

Price / Weighting:  30

II.2.11) Information about options

Options: Yes

Description of options:

Detailed in the procurement documents — https://www.contractsfinder.service.gov.uk/Notice/6d7b641d-6be8-49e7-9f94-9904429cc49d

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Tender documents are available at — https://www.contractsfinder.service.gov.uk/Notice/6d7b641d-6be8-49e7-9f94-9904429cc49d

Please submit tenders by email to RSSB2101@rssb.co.uk.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2016/S 138-249938

Section V: Award of contract

Contract No: RSSB2101

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

07/10/2016

V.2.2) Information about tenders

Number of tenders received: 1

Number of tenders received from SMEs: 1

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 1

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Tisski Ltd

Sheffield

UK

NUTS: UKE32

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 1 774 029.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

All tender documents are available at — https://www.contractsfinder.service.gov.uk/Notice/6d7b641d-6be8-49e7-9f94-9904429cc49d

(MT Ref:186349).

VI.4) Procedures for review

VI.4.1) Review body

Rail Safety and Standards Board (RSSB)

The Helicon, 1 South Place

London

EC2M 2RB

UK

Telephone: +44 2031425300

E-mail: RSSB2101@rssb.co.uk

Internet address(es)

URL: www.rssb.co.uk

VI.5) Date of dispatch of this notice

18/10/2016

Coding

Commodity categories

ID Title Parent category
48400000 Business transaction and personal business software package Software package and information systems
48500000 Communication and multimedia software package Software package and information systems
72600000 Computer support and consultancy services IT services: consulting, software development, Internet and support
72500000 Computer-related services IT services: consulting, software development, Internet and support
48800000 Information systems and servers Software package and information systems
72000000 IT services: consulting, software development, Internet and support Computer and Related Services
48900000 Miscellaneous software package and computer systems Software package and information systems
48700000 Software package utilities Software package and information systems
72200000 Software programming and consultancy services IT services: consulting, software development, Internet and support

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
RSSB2101@rssb.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.