Contract notice
Section I: Contracting
authority
I.1) Name and addresses
NHS Tayside
Ninewells Hospital
Dundee
DD1 9SY
UK
Telephone: +44 1382660111
E-mail: scott.mcniven@nhs.net
Fax: +44 1382496253
NUTS: UKM
Internet address(es)
Main address: http://www.nhstayside.scot.nhs.uk
Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00154
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://www.publictendersscotland.publiccontractsscotland.gov.uk/
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://www.publictendersscotland.publiccontractsscotland.gov.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
CON/012/16 IP Telephony / Unified Communications.
II.1.2) Main CPV code
32429000
II.1.3) Type of contract
Services
II.1.4) Short description
The Authority is seeking to contract with a partner organisation to undertake a phased replacement and future management of its current telephone systems with an IP Telephony/Unified Communications Solution and associated handsets. The scope of this will include the detailed design, supply, implementation, commissioning, maintenance, support and management of the solution. The selected organisation will be required to work with the Authority for an Initial Deployment of UC solution followed by the migration of the complete voice system currently serving approximately 8 000 users. The solution will be required to integrate and inter operate into the Authority's infrastructure environment. The programme will commence in 2017 with anticipated completion by end of 2017. Tenderers may be invited to submit bids for the IP Telephony and Unified Communications requirements.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
32429000
II.2.3) Place of performance
NUTS code:
UKM21
Main site or place of performance:
NHS Tayside.
II.2.4) Description of the procurement
The Authority is seeking to contract with a partner organisation to undertake a phased replacement and future management of its current telephone systems with an IP Telephony/Unified Communications Solution and associated handsets. The scope of this will include the detailed design, supply, implementation, commissioning, maintenance, support and management of the solution. The selected organisation will be required to work with the Authority for an Initial Deployment of UC solution followed by the migration of the complete voice system currently serving approximately 8 000 users. The solution will be required to integrate and inter operate into the Authority's infrastructure environment. The programme will commence in 2017 with anticipated completion by end of 2017. Tenderers may be invited to submit bids for the IP Telephony and Unified Communications requirements.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 20
Price
/ Weighting:
80
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
Two (2) 1-year extensions.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.3) Technical and professional ability
List and brief description of selection criteria:
As detailed in the tender documents
Minimum level(s) of standard possibly required
It is a mandatory requirement for each Potential Participant (or any of its sub contractors) to operate a quality management system.
It is a mandatory requirement for each Potential Participant (or any of its sub contractors) to only use practitioners who meet the minimum English language requirements.
It is a mandatory requirement for each Potential Participant (or any of its sub contractors) to be able to demonstrate their previous experience of providing a service similar to the one required in this Contract
It is a mandatory requirement for each Potential Participant (or any of its sub contractors) to fully comply with the Data Protection Act.
It is a mandatory requirement for each Potential Participant (or any of its sub contractors) to have in place the insurances listed in the ITT and to ensure that all practitioners have in place personal professional indemnity insurance of 5 000 000 GBP.
It is a mandatory requirement for each Potential Participant (or any of its sub contractors) to only use such practitioners in the provision of this service that hold the qualifications and registrations outlined in the tender documents.
It is a mandatory requirement for each Potential Participant to comply with the Regulation of VOIP Services (999, 112 calls for fire, police and ambulance)
It is a mandatory requirement for each Potential Participant to ensure that no supplied elements are dependent on Internet Traversal with the exceptions to mobile applications
It is a mandatory requirement for each Potential Participants to be ITIL V3 Certified Practitioners.
III.2) Conditions related to the contract
III.2.3) Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
25/11/2016
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until:
31/07/2017
IV.2.7) Conditions for opening of tenders
Date:
25/11/2016
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.2) Information about electronic workflows
Electronic invoicing will be accepted
VI.3) Additional information
The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 7037. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
The Contracting Authority does not intend to include a sub-contract clause in this contract.
(SC Ref: 467853).
VI.4) Procedures for review
VI.4.1) Review body
NHS Tayside
Ninewells Hospital
Dundee
DD1 9SY
UK
Telephone: +44 1382660111
Fax: +44 1382496253
Internet address(es)
URL: http://www.nhstayside.scot.nhs.uk
VI.5) Date of dispatch of this notice
20/10/2016