CONTRACT NOTICE – OFFICIAL JOURNAL
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Section I: Contracting Authority
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I.1)
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Name, Address and Contact Point(s)
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Radian Group |
Collins House, Bishopstoke Road |
Eaxtleigh |
SO50 6AD |
UK |
Vanessa John |
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http://www.radian.co.uk/
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I.2)
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Type of contracting Authority and Main Activity or Activities
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Section II: Object of the Contract
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II.1)
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Description
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II.1.1)
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Title attributed to the contract by the contracting authorityOut of Hours Telephony Service. |
II.1.2(a))
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Type of works contract
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II.1.2(b))
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Type of supplies contract
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II.1.2(c))
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Type of service contract27 |
II.1.2)
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Main site or location of works, place of delivery or performance
As per Appendix D — Map of Radian Area of Operation.
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II.1.3)
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This notice involves
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II.1.4)
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Information on framework agreement (if applicable)
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Number of participants to the framework agreement envisaged
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Duration of the framework agreement
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Justification for a framework agreement the duration of which exceeds four years
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Estimated total value of purchases for the entire duration of the framework agreement
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Frequency and value of the contracts to be awarded |
II.1.5)
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Short description of the contract or purchase(s)
Radian are an award winning organisation, employing over 1200 staff, providing nearly 21000 affordable homes in Berkshire, Buckinghamshire, Dorset, Hampshire, Isle of Wight, Surrey, Sussex and Wiltshire.
The majority of our stock is general needs housing, but also includes a significant portfolio of sheltered and supported housing, together with key worker accommodation, shared ownership, market rent and private sale properties.
Residents are able to benefit from tailored services that meet local needs. We value and promote diversity and are committed to equality of opportunity for all.
Contract Length: Initial term of 3 years with an option to extend for a further 2 x 12 month periods.
Contract Value/Range: Radian estimates that the contract value will be approximately 200 000 GBP — 250 000 GBP
Radian are looking to procure an ‘Out of Hours Telephony Services’ contract to cover all hours and periods when the Customer Service Centre is closed.
Radian is looking for a high quality solution for the specified contract from high quality providers that deliver a service that is demonstrably focused around the needs of Radian.
The contract for the provision of the service is expected to commence 1.2.2017, exact dates to be agreed.
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II.1.6)
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Common Procurement Vocabulary (CPV)
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79510000 |
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II.1.7)
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Contract covered by the Government Procurement Agreement (GPA) |
II.1.8)
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Division into lots No |
II.1.9)
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Will variants be accepted
No |
II.2)
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Quantity or Scope of the Contract
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II.2.1)
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Total quantity or scope |
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200 000250 000 GBP |
II.2.2)
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Options |
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Provisional timetable for recourse to these options
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Number of possible renewals
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In the case of renewable supplies or service contracts, estimated time frame for subsequent contracts
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II.3)
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Duration of the contract or limit for completion60 |
Section III: Legal, Economic, Financial and Technical Information
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III.3)
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Conditions Specific to Service Contracts
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III.3.1)
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Is provision of the service reserved to a specific profession? No |
III.3.2)
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Will legal entities be required to state the names and professional qualifications of the personnel responsible for the execution of the service? No |
Section IV: Procedure
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IV.1)
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Type of Procedure
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Justification for the choice of accelerated procedure
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IV.1.1)
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Have candidates already been selected? No |
IV.1.2)
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Limitations on the number of operators who will be invited to tender or to participate |
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Objective criteria for choosing the limited number of candidates
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IV.1.3)
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Reduction of the number of operators during the negotiation or dialogue
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IV.2)
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Award Criteria
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No
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Yes
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No
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IV.2.2)
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An electronic auction will be used No
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IV.3 Administrative Information
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IV.3.1)
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Reference number attributed to the notice by the contracting authority
P/HCS/CS 0415
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IV.3.2)
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Previous publication(s) concerning the same contract
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Other previous publications
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IV.3.3)
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Conditions for obtaining specifications and additional documents
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IV.3.4)
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Time-limit for receipt of tenders or requests to participate 30-11-2016
12:00 |
IV.3.5)
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Date of dispatch of invitations to tender or to participate to selected candidates
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IV.3.6)
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Language or languages in which tenders or requests to participate can be drawn up
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IV.3.7)
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Minimum time frame during which the tenderer must maintain the tender
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IV.3.8)
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Conditions for opening tenders
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Section VI: Other Information
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VI.1)
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Indicate whether this procurement is a recurrent one and the Estimated timing for further notices to be published
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VI.2)
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Does the contract relate to a Project/Programme financed by Community Funds? No
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VI.3)
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Additional Information
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VI.4)
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Procedures for appeal
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VI.4.1)
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Body responsible for appeal procedures
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Body responsible for mediation procedures
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VI.4.2)
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Lodging of appeals
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VI.4.3)
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Service from which information about the lodging of appeals may be obtained
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VI.5)
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Dispatch date of this Notice 25-10-2016 |