Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Plymouth Community Homes
Plumer House, Tailyour Road, Crownhill
Plymouth
PL6 5DH
UK
Contact person: Mrs Amanda Jones
Telephone: +44 1752388768
E-mail: Amanda.Jones@plymouthcommunityhomes.co.uk
NUTS: UKK41
Internet address(es)
Main address: http://www.plymouthcommunityhomes.co.uk/
Address of the buyer profile: http://www.plymouthcommunityhomes.co.uk/
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://procontract.due-north.com
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://procontract.due-north.com
I.4) Type of the contracting authority
Other: Housing Association
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
OOH and ASB Contract
Reference number: DN368005
II.1.2) Main CPV code
79500000
II.1.3) Type of contract
Services
II.1.4) Short description
PCH is looking for a service provider to respond to our out of hours and antisocial behaviour telephone calls. The provider will interface with PCH's systems to be able to respond to tenant enquiries accordingly. The process for these services are clearly defined as outlined within the tender documents.
II.1.5) Estimated total value
Value excluding VAT:
350 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
79500000
II.2.3) Place of performance
NUTS code:
UKK41
II.2.4) Description of the procurement
PCH is looking for a service provider to respond to our out of hours and antisocial behaviour telephone calls. The provider will interface with PCH's systems to be able to respond to tenant enquiries accordingly. The process for these services are clearly defined as outlined within the tender documents.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 40
Price
/ Weighting:
60
II.2.6) Estimated value
Value excluding VAT:
350 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
01/04/2019
End:
31/03/2024
This contract is subject to renewal: Yes
Description of renewals:
The contract is initially for 2 years starting from 1.4.2019 and then can be extended on a annual basis for an additional years e.g. 2 +1 +1 + 1.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
III.2.2) Contract performance conditions
As outlined in the tender documentation.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
05/11/2018
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.7) Conditions for opening of tenders
Date:
05/11/2018
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.4) Procedures for review
VI.4.1) Review body
High Court of England and Wales
Royal Courts Justice
London
WC2A 2LL
UK
Telephone: +44 2079476000
VI.5) Date of dispatch of this notice
03/10/2018