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Contract Notice

DoF, LPS — Nova Programme — Revenues and Benefits Delivery Partner Contract

  • First published: 10 October 2018
  • Last modified: 10 October 2018
  • Version: N/A
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Contents

Summary

OCID:
Published by:
Department of Finance, Land and Property Services
Authority ID:
AA73101
Publication date:
10 October 2018
Deadline date:
15 November 2018
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Land and Property Services (“LPS”) has a requirement for a modern digitally enabled ICT solution that will support the transformation of its Revenues and Benefits service. It is envisaged the new solution will be responsible for, but not limited to, the assessment and collection of rates for domestic and non-domestic properties, the administration of various rate reliefs (such as Housing Benefit and Disabled Person’s allowance), managing interfaces with internal and external applications of LPS (such as the Enforcement of Judgments Office), assist with the setting of district and regional rates and other associated services. LPS require the new ICT solution to be flexible and adaptable to support new and innovative methods of delivery, future changes and business needs whilst being user friendly, customer focused and utilising digital self-service platforms. Further Information is available in the Project Information Memorandum (“PIM”) and Selection Questionnaire (“SQ”).

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Department of Finance, Land and Property Services

Lanyon Plaza, 7 Lanyon Place, Town Parks

Belfast

BT1 3LP

UK

Contact person: SSDAdmin.cpdfinance-ni.gov.uk

E-mail: SSDAdmin.cpd@finance-ni.gov.uk

NUTS: UK

Internet address(es)

Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.1) Name and addresses

Antrim and Newtownabbey Borough Council

Antrim Civic Centre 50 Stiles Way

Antrim

BT41 2UB

UK

E-mail: SSDAdmin.cpd@finance-ni.gov.uk

NUTS: UK

Internet address(es)

Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.1) Name and addresses

Ards and North Down Borough Council

Town Hall, The Castle

Bangor

BT20 4BT

UK

E-mail: SSDAdmin.cpd@finance-ni.gov.uk

NUTS: UK

Internet address(es)

Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.1) Name and addresses

Armagh City Banbridge and Craigavon Borough Council

Craigavon Civic and Conference Centre PO Box 66 Lakeview Road

Craigavon

BT64 1AL

UK

E-mail: SSDAdmin.cpd@finance-ni.gov.uk

NUTS: UK

Internet address(es)

Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.1) Name and addresses

Belfast City Council

Belfast City hall

Belfast

BT1 5GS

UK

E-mail: SSDAdmin.cpd@finance-ni.gov.uk

NUTS: UK

Internet address(es)

Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.1) Name and addresses

Causeway Coast and Glens Borough Council

Civic Headquarters Cloonavin 66 Portstewart Road

Coleraine

BT52 1EY

UK

E-mail: SSDAdmin.cpd@finance-ni.gov.uk

NUTS: UK

Internet address(es)

Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.1) Name and addresses

Department for Communities NI

Lighthouse Building, 1 Cromac Place

Belfast

BT7 2JB

UK

E-mail: SSDAdmin.cpd@finance-ni.gov.uk

NUTS: UK

Internet address(es)

Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.1) Name and addresses

Department for Infrastructure NI

Clarence Court Adelaide Street

Belfast

BT2 8GB

UK

E-mail: SSDAdmin.cpd@finance-ni.gov.uk

NUTS: UK

Internet address(es)

Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.1) Name and addresses

Department for the Economy NI

Netherleigh, Massey Avenue

Belfast

BT4 2JP

UK

E-mail: SSDAdmin.cpd@finance-ni.gov.uk

NUTS: UK

Internet address(es)

Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.1) Name and addresses

Department of Agriculture Environment and Rural Affairs NI

Dundonald House

Belfast

BT4 3SB

UK

E-mail: SSDAdmin.cpd@finance-ni.gov.uk

NUTS: UK

Internet address(es)

Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.1) Name and addresses

Department of Education NI

Rathgael House

Bangor

BT19 7PR

UK

E-mail: SSDAdmin.cpd@finance-ni.gov.uk

NUTS: UK

Internet address(es)

Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.1) Name and addresses

Department of Finance

Clare House, 303 Airport Road West

Belfast

BT3 9ED

UK

E-mail: SSDAdmin.cpd@finance-ni.gov.uk

NUTS: UK

Internet address(es)

Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.1) Name and addresses

Department of Health NI

Castle Buildings

Belfast

BT4 3SQ

UK

E-mail: SSDAdmin.cpd@finance-ni.gov.uk

NUTS: UK

Internet address(es)

Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.1) Name and addresses

Department of Justice NI

Block B, Castle Buildings

Belfast

BT4 3SG

UK

E-mail: SSDAdmin.cpd@finance-ni.gov.uk

NUTS: UK

Internet address(es)

Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.1) Name and addresses

Derry City and Strabane District Council

Council Offices, 98 Strand Road

Derry

BT48 7NN

UK

E-mail: SSDAdmin.cpd@finance-ni.gov.uk

NUTS: UK

Internet address(es)

Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.1) Name and addresses

Fermanagh and Omagh District Council

The Townhall 2 Townhall Street

Enniskillen

BT74 7BA

UK

E-mail: SSDAdmin.cpd@finance-ni.gov.uk

NUTS: UK

Internet address(es)

Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.1) Name and addresses

Lisburn and Castlereagh City Council

Island Civic Centre Lagan Valley Island The Island

Lisburn

BT27 4RL

UK

E-mail: SSDAdmin.cpd@finance-ni.gov.uk

NUTS: UK

Internet address(es)

Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.1) Name and addresses

Mid and East Antrim Borough Council

The Braid 1-29 Bridge Street

Ballymena

BT43 5EJ

UK

E-mail: SSDAdmin.cpd@finance-ni.gov.uk

NUTS: UK

Internet address(es)

Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.1) Name and addresses

Mid Ulster District Council

Dungannon Office Circular Road

Dungannon

BT71 6DT

UK

E-mail: SSDAdmin.cpd@finance-ni.gov.uk

NUTS: UK

Internet address(es)

Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.1) Name and addresses

Newry Mourne and Down District Council

District Council Offices O'Hagan House Monaghan Row

Newry

BT35 8DJ

UK

E-mail: SSDAdmin.cpd@finance-ni.gov.uk

NUTS: UK

Internet address(es)

Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.1) Name and addresses

The Executive Office

Stormont Castle

Belfast

BT4 3TT

UK

E-mail: SSDAdmin.cpd@finance-ni.gov.uk

NUTS: UK

Internet address(es)

Main address: https://etendersni.gov.uk/epps

Address of the buyer profile: https://etendersni.gov.uk/epps

I.2) Joint procurement

The contract involves joint procurement

The contract is awarded by a central purchasing body

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://etendersni.gov.uk/epps


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://etendersni.gov.uk/epps


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

DoF, LPS — Nova Programme — Revenues and Benefits Delivery Partner Contract

II.1.2) Main CPV code

72000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Land and Property Services (“LPS”) has a requirement for a modern digitally enabled ICT solution that will support the transformation of its Revenues and Benefits service. It is envisaged the new solution will be responsible for, but not limited to, the assessment and collection of rates for domestic and non-domestic properties, the administration of various rate reliefs (such as Housing Benefit and Disabled Person’s allowance), managing interfaces with internal and external applications of LPS (such as the Enforcement of Judgments Office), assist with the setting of district and regional rates and other associated services. LPS require the new ICT solution to be flexible and adaptable to support new and innovative methods of delivery, future changes and business needs whilst being user friendly, customer focused and utilising digital self-service platforms. Further Information is available in the Project Information Memorandum (“PIM”) and Selection Questionnaire (“SQ”).

II.1.5) Estimated total value

Value excluding VAT: 80 000 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

72320000

72268000

72230000

72227000

48800000

48810000

48000000

72250000

72222300

48442000

79800000

72316000

79940000

48900000

79500000

79571000

79400000

64210000

79990000

79714100

79720000

66000000

66170000

63120000

66112000

79710000

72220000

72500000

72322000

72317000

72224100

72400000

72212200

72212211

72212220

72212400

72212482

72212517

72212600

72212610

72212732

72212900

72228000

II.2.3) Place of performance

NUTS code:

UKN0

II.2.4) Description of the procurement

Land and Property Services (“LPS”) has a requirement for a modern digitally enabled ICT solution that will support the transformation of its Revenues and Benefits service. It is envisaged the new solution will be responsible for, but not limited to, the assessment and collection of rates for domestic and non-domestic properties, the administration of various rate reliefs (such as Housing Benefit and Disabled Person’s allowance), managing interfaces with internal and external applications of LPS (such as the Enforcement of Judgments Office), assist with the setting of district and regional rates and other associated services. LPS require the new ICT solution to be flexible and adaptable to support new and innovative methods of delivery, future changes and business needs whilst being user friendly, customer focused and utilising digital self-service platforms. Further Information is available in the Project Information Memorandum (“PIM”) and Selection Questionnaire (“SQ”).

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 80 000 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 108

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 3

Objective criteria for choosing the limited number of candidates:

This information is further set out in the Selection Questionnaire.

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

Land and Property Services (LPS), a division within the Department of Finance (the Department) has a requirement for a new ICT solution that will provide for its revenues and benefits services.

It is anticipated that the Revenues and Benefits Delivery Partner Contract will be for a maximum contract term of fourteen (14) years (inclusive of a development and implementation period of up to two (2) years following contract award and prior to the launch of operational services (i.e. when the system goes Live). The operational services period is envisaged to be for an initial contract period of nine (9) years with the option to extend for up to three (3) further periods of one (1) year each.

The successful solution may also be required to support the integration of LPS’s other ICT systems and infrastructure.

This contract will primarily be used by the Department of Finance’s LPS but may also be used by other NICS Departments, their Agencies and other Non-Departmental Public Bodies. The services that may be required by the parties to the contract will be complimentary to those provided under the Revenues and Benefits Delivery Partner Contract:

The parties to the contract are listed below:

Department of Agriculture, Environment and Rural Affairs

Department for Communities

Department for the Economy

Department of Education

Department of Finance

Department of Health

Department for Infrastructure

Department of Justice

The Executive Office

Antrim and Newtownabbey Borough Council

Ards and North Down Borough Council

Armagh City, Banbridge and Craigavon Borough Council

Belfast City Council

Causeway Coast and Glens District Council

Derry City and Strabane District Council

Fermanagh and Omagh District Council

Lisburn and Castlereagh City Council

Mid and East Antrim Borough Council

Mid Ulster District Council

Newry, Mourne and Down District Council

Depending on the selected solution the Enterprise Shared Services (“ESS”), the NICS information and communications technology shared service provider, may provide and manage the infrastructure for the new system.

The successful solution may be required to be introduced using a phased approach under the Revenues and Benefits Delivery Partner Contract, in which case the Department reserves the right to terminate the contract at the end of any particular phase or opt for a further phase or phases to be provided. The Department reserves the right to terminate the contract prior to the expiry of the term for reasons which will be set out in the contract and discussed during dialogue. The Department reserves the right to purchase any necessary hardware and software to facilitate these changes within the contract or purchase from third parties.

The estimated contract value indicated in II.1.5 and II.2.6 represents the potential total value of the contract over the maximum contract term which ranges from 20 000 000 GBP to 80 000 000 GBP exclusive of VAT. This is an estimated range only and the Department reserves the right to award a contract for a lower or higher amount. This range reflects the potential scale of the contract and takes into account changes and potential modifications to the contract that may be required due to legislative, operational and technological developments and/or additional functions and services that LPS may be required to provide during the contract term. The Department may require optional services during the contract term.

Please note the pricing strategy applied and the determination of cost and profit margins are commercial decisions for economic operators when submitting a bid for this competition.

Other options may be set out in the procurement documents such as the purchase of hardware, use of intellectual property rights and licenses, the exploitation of software, and the provision of optional services during the term of the contract. Further information will be made available during the course of the procurement process.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

A selection process will be used to identify economic operators, who having submitted a response to the Selection Questionnaire, sufficiently demonstrate to the Department’s satisfaction the appropriate technical and professional ability, economic, financial and legal standing to meet the requirements of the Revenues and Benefits Delivery Partner Contract.

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Candidates will be assessed in accordance with Regulation 58 of the Public Contract Regulations 2015 as set out in the Project Information Memorandum and Selection Questionnaire.

III.1.2) Economic and financial standing

List and brief description of selection criteria:

Candidates will be assessed in accordance with Regulation 58 of the Public Contract Regulations 2015 as set out in the Project Information Memorandum and Selection Questionnaire.


III.1.3) Technical and professional ability

List and brief description of selection criteria:

Candidates will be assessed in accordance with Regulation 58 of the Public Contract Regulations 2015 as set out in the Project Information Memorandum and Selection Questionnaire.


III.2) Conditions related to the contract

III.2.2) Contract performance conditions

The appointment to the contract will be subject to the preferred supplier demonstrating that the minimum requirements specified in the Selection Questionnaire continue to be met and that there being no material adverse change to the standing of the supplier. The appointment will also be subject to all other necessary due diligence being carried out by the Department. No formal contract shall be binding until it has been formally executed by the duly authorised representatives of the parties.Contract performance will be managed and monitored in accordance with the principles as outlined in the Procurement Guidance Note 01/12 ‘Contract Management’, a link to which is below: https://www.finance-ni.gov.uk/sites/default/files/publications/dfp/PGN-01012-Contract-Management-Principles-Procedures-25-Sept-2017.PDF.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Competitive dialogue

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2017/S 125-254463

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 15/11/2018

Local time: 15:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.2) Information about electronic workflows

Electronic invoicing will be accepted

Electronic payment will be used

VI.3) Additional information

This competition is being conducted in accordance with the Public Contracts Regulations 2015 (“the Regulations”) and the Department will seek to use the competitive dialogue procedure which is governed by Regulation 30 of the Regulations. Further information on the competition and how the dialogue phase will be structured will be set out in the PIM and the Invitation to Participate in Dialogue (“ITPD“) which will be issued to those economic operators who advance in the procurement following the evaluation of the responses to the Selection Questionnaire.. In addition to the optional services, the Department reserves the right to modify and vary the contract to provide for additional services that are complementary to the services to be provided under the Revenues and Benefits Delivery Partner Contract in order to address future Departmental functions and requirements and/or additional ICT requirements, such as:

— Services that allow for enhancements and developments to be created, implemented and maintained throughout the system,

— Services that allow for new service modules to be added to the system,

— Services that develop, assist, maintain and improve the functionality of the system,

— Services to facilitate, assist and support the integration of the system with other systems used by LPS and/or other systems used by the Northern Ireland Civil Service,

— Services to support the inclusion and maintenance of additional users of the system,

— Services to communicate and correspond with stakeholders and users of the system, such as electronic messaging and postal services,

— Services providing for the administration, tracing, collection and recovery of additional forms of rates, benefits and debts,

— Services providing for the recording, management, processing and storage of monies; and

— Services providing for and enabling adjustments to the system to reflect legislative, operational and technological developments.

Following the award of the Revenues and Benefits Delivery Partner Contract, the Department reserves the right to resort to the negotiated procedure without prior publication of a contract notice pursuant to Regulation 32 (9) of the Regulations. Please note that any date given in Section IV above is a best estimate at the time of dispatch of this notice. The Department reserves the right to extend any such date. The cost of responding to the Project Information Memorandum and the Selection Questionnaire and any subsequent participation in the procurement will be borne solely by the participating economic operator. Economic operators should note that the Department reserves the right to cancel this procurement process at any stage. Please note the Department awarded a contract for Legal Advisory Services (CFT842882) for the Revenues and Benefits Delivery Partner Contract in which the procurement documentation envisaged the Revenues and Benefits Delivery Partner Contract being procured in accordance with Regulation 29, the Competitive procedure with negotiation. However following a pre-market engagement exercise in 2017, the Department decided the competition would be conducted using the Competitive Dialogue procedure. Social Benefit Objectives. Buy Social clauses may apply to this contract requiring the successful supplier to deliver measurable targets for the employment of 'new entrant trainees'. The term ‘new entrant trainee’ includes apprentices, professional trainees, student placements and trainees in support and administration roles. Further information on the inclusion of Buy Social clauses can be accessed at http://buysocialni.org/. Information Session. 7 / 7. Please note the Department will be holding an information session on 29.10.2018 for those economic operators who express an interest in participating in the competition. Please see the PIM for further details and how to register attendance.

VI.4) Procedures for review

VI.4.1) Review body

The UK does not have any such bodies with responsibility for appeal/mediation procedures apart from the High

Belfast

UK

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

Precise information on deadline(s) for review procedures:. The Department and Construction and Procurement Delivery shall, in accordance with Regulation 87 of the Public Contracts Regulations 2015, incorporate a standstill period (i.e. a minimum of 10 calendar days) at the point information on the award of the contract is communicated to tenderers. That notification will contain the information specified in Regulation 86 of the Public Contract Regulations 2015.

VI.5) Date of dispatch of this notice

05/10/2018

Coding

Commodity categories

ID Title Parent category
79400000 Business and management consultancy and related services Business services: law, marketing, consulting, recruitment, printing and security
72212482 Business intelligence software development services Programming services of application software
72212400 Business transaction and personal business software development services Programming services of application software
79940000 Collection agency services Miscellaneous business and business-related services
72500000 Computer-related services IT services: consulting, software development, Internet and support
72230000 Custom software development services Software programming and consultancy services
72316000 Data analysis services Data-processing services
72322000 Data management services Database services
72212732 Data security software development services Programming services of application software
72317000 Data storage services Data-processing services
72212600 Database and operating software development services Programming services of application software
72320000 Database services Data services
72212610 Database software development services Programming services of application software
66112000 Deposit services Banking services
66000000 Financial and insurance services Finance and Related Services
66170000 Financial consultancy, financial transaction processing and clearing-house services Banking and investment services
48442000 Financial systems software package Financial analysis and accounting software package
72228000 Hardware integration consultancy services Systems and technical consultancy services
48810000 Information systems Information systems and servers
48800000 Information systems and servers Software package and information systems
72222300 Information technology services Information systems or technology strategic review and planning services
72212220 Internet and intranet software development services Programming services of application software
72400000 Internet services IT services: consulting, software development, Internet and support
79720000 Investigation services Investigation and security services
72000000 IT services: consulting, software development, Internet and support Computer and Related Services
72212517 IT software development services Programming services of application software
79571000 Mailing services Mailing-list compilation and mailing services
79990000 Miscellaneous business-related services Miscellaneous business and business-related services
72212900 Miscellaneous software development services and computer systems Programming services of application software
48900000 Miscellaneous software package and computer systems Software package and information systems
72212200 Networking, Internet and intranet software development services Programming services of application software
79500000 Office-support services Business services: law, marketing, consulting, recruitment, printing and security
72212211 Platform interconnectivity software development services Programming services of application software
79800000 Printing and related services Business services: law, marketing, consulting, recruitment, printing and security
79710000 Security services Investigation and security services
72227000 Software integration consultancy services Systems and technical consultancy services
48000000 Software package and information systems Computer and Related Services
72268000 Software supply services Software-related services
63120000 Storage and warehousing services Cargo handling and storage services
72250000 System and support services Software programming and consultancy services
72224100 System implementation planning services Project management consultancy services
72220000 Systems and technical consultancy services Software programming and consultancy services
64210000 Telephone and data transmission services Telecommunications services
79714100 Tracing system services Surveillance services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
SSDAdmin.cpd@finance-ni.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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