Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS Sandwell and West Birmingham Clinical Commissioning Group
Kingston House, 438 — 450 High Street
West Bromwich
B70 9LD
UK
Telephone: +44 2073456789
E-mail: michael.barlow1@nhs.net
NUTS: UKG37
Internet address(es)
Main address: https://sandwellandwestbhamccg.nhs.uk
Address of the buyer profile: https://ardengemcsu.bravosolution.co.uk/web/login.html
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
High Intensity Users Service
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
The High Intensity User service is designed to target individuals who are at greatest risk of 999 calls, A&E attendance and non-elective admissions with the aim of empowering patients to self-manage and decrease their dependency on unscheduled care services.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKG37
II.2.4) Description of the procurement
The service(s) will be required to meet the following needs:
— identify those at greatest risk of 999 calls, A&E attendance and non-elective admissions,
— proactively manage a rolling cohort of high intensity users using a truly personalised approach,
— act as a conduit to negotiate and de-escalate issues before a crisis occurs; a situation which has historically led to a destabilisation of their condition and resulting in a 999 call,
— empower patients to self-manage, to enable discharge from the project and to switch them from unplanned to planned negative to positive contributors of society,
— form robust networks of services around individual patients to ensure they can access the care and support they need, when they need it,
— improving communication and partnership working between those involved in patient care 24/7,
— to provide training and support to other providers to ensure patients are empowered to take ownership of their health and well-being whilst decreasing their dependency upon unscheduled care services,
— assist other providers to identify patterns and “causal factors” which trigger relapse behaviours in former High Intensity Users in order to shape future commissioning of service and/or demand/capacity planning.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2018/S 094-213507
Section V: Award of contract
A contract/lot is awarded:
No
V.1 Information on non-award
The contract/lot is not awarded
No tenders or requests to participate were received or all were rejected
Section VI: Complementary information
VI.3) Additional information
The services which were intended to be procured are Schedule 3: social and other specific services and Arden and Greater East Midlands CSU and the commissioner(s) are bound only by those parts of the Regulations applying to schedule 3 services. As such, the process being used will mirror an open process as per the light touch regime. Full details of the process used is defined in the tender documents.
VI.4) Procedures for review
VI.4.1) Review body
NHS Arden and Greater East Midlands Commissioning Support Unit
Kingston House, 438-450 High Street
West Bromwich
B70 9LD
UK
E-mail: michael.barlow1@nhs.net
VI.5) Date of dispatch of this notice
23/10/2018