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Contract Award Notice

HR Niche Recruitment

  • First published: 27 October 2018
  • Last modified: 27 October 2018
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
The Hyde Group
Authority ID:
AA42090
Publication date:
27 October 2018
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Finance, Audit and Procurement Roles

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Hyde Housing Association

30 Park Street, London Bridge

London

SE1 9EQ

UK

Contact person: Procurement Team

Telephone: +44 2032072720

E-mail: procurementhelpdesk@hyde-housing.co.uk

NUTS: UK

Internet address(es)

Main address: https://www.hyde-housing.co.uk/

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Housing and community amenities

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

HR Niche Recruitment

Reference number: 303604756

II.1.2) Main CPV code

79600000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Hyde are seeking recruitment partners to assist the recruitment manager in sourcing quality candidates for Hyde.

II.1.6) Information about lots

This contract is divided into lots: Yes

II.1.7) Total value of the procurement

Value excluding VAT: 15 000 000.00  GBP

II.2) Description

Lot No: Lot One (1)

II.2.1) Title

Finance and Procurement

II.2.2) Additional CPV code(s)

79600000

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

UNITED KINGDOM

II.2.4) Description of the procurement

Finance, Audit and Procurement Roles

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 60

Quality criterion: Price / Weighting: 40

Price

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Hyde wishes to establish a Framework Agreement for use byUK public sector bodies (and any future successors to these organisations) as detailed in the Tender documents.

Lot No: Lot Two (2)

II.2.1) Title

Technology

II.2.2) Additional CPV code(s)

79600000

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

UNITED KINGDOM

II.2.4) Description of the procurement

Finance, Audit and Procurement Roles

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 60

Quality criterion: Price / Weighting: 40

Price

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Hyde wishes to establish a Framework Agreement for use byUK public sector bodies (and any future successors to these organisations) as detailed in the Tender documents.

Lot No: Lot Three (3)

II.2.1) Title

Business Administration

II.2.2) Additional CPV code(s)

79600000

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

UNITED KINGDOM

II.2.4) Description of the procurement

Business Administration, HR, Marketing and Communications Roles

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 60

Quality criterion: Price / Weighting: 40

Price

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Hyde wishes to establish a Framework Agreement for use by UK public sector bodies (and any future successors to these organisations) as detailed in the Tender documents.

Lot No: Lot Four (4)

II.2.1) Title

Change and Transformation

II.2.2) Additional CPV code(s)

79600000

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

UNITED KINGDOM

II.2.4) Description of the procurement

Change and Transformation Roles

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 60

Quality criterion: Price / Weighting: 40

Price

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Hyde wishes to establish a Framework Agreement for use by UK public sector bodies (and any future successors to these organisations) as detailed in the Tender documents.

Lot No: Lot Five (5)

II.2.1) Title

Facilities, Health and Safety, and Compliance

II.2.2) Additional CPV code(s)

79600000

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

UNITED KINGDOM

II.2.4) Description of the procurement

Facilities, Health and Safety, and Compliance Roles

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 60

Quality criterion: Price / Weighting: 40

Price

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Hyde wishes to establish a Framework Agreement for use by UK public sector bodies (and any future successors to these organisations) as detailed in the Tender documents.

Lot No: Lot Six (6)

II.2.1) Title

Legal

II.2.2) Additional CPV code(s)

79600000

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

UNITED KINGDOM

II.2.4) Description of the procurement

Legal Roles

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 60

Quality criterion: Price / Weighting: 40

Price

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Hyde wishes to establish a Framework Agreement for use by UK public sector bodies (and any future successors to these organisations) as detailed in the Tender documents.

Lot No: Lot Seven (7)

II.2.1) Title

Specialist Housing

II.2.2) Additional CPV code(s)

79600000

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

UNITED KINGDOM

II.2.4) Description of the procurement

Specialist Housing Roles

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 60

Quality criterion: Price / Weighting: 40

Price

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Hyde wishes to establish a Framework Agreement for use by UK public sector bodies (and any future successors to these organisations) as detailed in the Tender documents.

Lot No: Lot Eight (8)

II.2.1) Title

Business Development

II.2.2) Additional CPV code(s)

79600000

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

UNITED KINGDOM

II.2.4) Description of the procurement

Business Development Roles

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 60

Quality criterion: Price / Weighting: 40

Price

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Hyde wishes to establish a Framework Agreement for use by UK public sector bodies (and any future successors to these organisations) as detailed in the Tender documents.

Lot No: Lot Nine (9)

II.2.1) Title

Property Services

II.2.2) Additional CPV code(s)

79600000

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

UNITED KINGDOM

II.2.4) Description of the procurement

Property Services Roles

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 60

Quality criterion: Price / Weighting: 40

Price

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Hyde wishes to establish a Framework Agreement for use by UK public sector bodies (and any future successors to these organisations) as detailed in the Tender documents.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

Section V: Award of contract

Lot No: 1

Title: Finance and Procurement

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

14/09/2018

V.2.2) Information about tenders

Number of tenders received: 25

Number of tenders received by electronic means: 25

The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor

Badenoch and Clark Ltd

Millennium Bridge House, 2 Lambeth Hill

London

ECV4 4BG

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Blue Octopus Ltd

Octo House 2 Station Road,

Otley

LS21 3HX

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Michael Page International Recruitment Ltd

Victoria House, Southampton Row

London

WC1B 4JB

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Morgan Hunt UK Ltd

9th Floor, 125 London Wall

London

EC2Y 5AS

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

PSD Ltd

62 Queen Street

London

EC4R 1EB

UK

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 15 000 000.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 2

Title: Technology

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

14/09/2018

V.2.2) Information about tenders

Number of tenders received: 25

Number of tenders received by electronic means: 25

The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor

Blue Octopus Ltd

Octo House 2 Station Road,

Otley

LS21 3HX

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Harvey Nash PLC

110 Bishopsgate

London

EC2N 4AY

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Michael Page International Recruitment Ltd

Victoria House, Southampton Row

London

WC1B 4JB

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

NEXERE Consulting Ltd

West Wing, The Hop Exchange, 24 Southwark Street

London

SE1 1TY

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

PSD Ltd

62 Queen Street

London

EC4R 1EB

UK

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 15 000 000.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 3

Title: Business Administration

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

14/09/2018

V.2.2) Information about tenders

Number of tenders received: 25

Number of tenders received by electronic means: 25

The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor

Badenoch and Clark Ltd

Millennium Bridge House, 2 Lambeth Hill

London

ECV4 4BG

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Blue Octopus Ltd

Octo House 2 Station Road,

Otley

LS21 3HX

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Michael Page International Recruitment Ltd

Victoria House, Southampton Row

London

WC1B 4JB

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Morgan Hunt UK Ltd

9th Floor, 125 London Wall

London

EC2Y 5AS

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

PSD Ltd

62 Queen Street

London

EC4R 1EB

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

REED Specialist Recruitment

5 Wilton Road, Pimlico

London

SW1V 1AN

UK

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 15 000 000.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 4

Title: Change and Transformation

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

14/09/2018

V.2.2) Information about tenders

Number of tenders received: 25

Number of tenders received by electronic means: 25

The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor

Blue Octopus Ltd

Octo House 2 Station Road,

Otley

LS21 3HX

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Harvey Nash PLC

110 Bishopsgate

London

EC2N 4AY

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Michael Page International Recruitment Ltd

Victoria House, Southampton Row

London

WC1B 4JB

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

NEXERE Consulting Ltd

West Wing, The Hop Exchange, 24 Southwark Street

London

SE1 1TY

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

PSD Ltd

62 Queen Street

London

EC4R 1EB

UK

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 15 000 000.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 5

Title: Facilites, Health and Safety, and Compliance

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

14/09/2018

V.2.2) Information about tenders

Number of tenders received: 25

Number of tenders received by electronic means: 25

The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor

Blue Octopus Ltd

Octo House 2 Station Road,

Otley

LS21 3HX

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Michael Page International Recruitment Ltd

Victoria House, Southampton Row

London

WC1B 4JB

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Morgan Hunt UK Ltd

9th Floor, 125 London Wall

London

EC2Y 5AS

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

NUCO Solutions Ltd

Unit 1, Hersham Farm Business Park

Longcross

KT16 0DN

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Principal People

Abbey House, 282 Farnborough Rd

Farnborough

GU14 7NA

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

PSD Ltd

62 Queen Street

London

EC4R 1EB

UK

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 15 000 000.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 6

Title: Legal

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

14/09/2018

V.2.2) Information about tenders

Number of tenders received: 25

Number of tenders received by electronic means: 25

The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor

Badenoch and Clark Ltd

Millennium Bridge House, 2 Lambeth Hill

London

ECV4 4BG

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Blue Octopus Ltd

Octo House 2 Station Road

Otley

LS21 3HX

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Michael Page International Recruitment Ltd

Victoria House, Southampton Row

London

WC1B 4JB

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

PSD Ltd

62 Queen Street

London

EC4R 1EB

UK

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 15 000 000.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 7

Title: Specialist Housing

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

14/10/2018

V.2.2) Information about tenders

Number of tenders received: 25

Number of tenders received by electronic means: 25

The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor

Badenoch and Clark Ltd

Millennium Bridge House, 2 Lambeth Hill

London

ECV4 4BG

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Blue Octopus Ltd

Octo House 2 Station Road,

Otley

LS21 3HX

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Marks Consulting Partnership Ltd

202 Kings House Lower High Street

Watford

WD17 2EH

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Michael Page International Recruitment Ltd

Victoria House, Southampton Row

London

WC1B 4JB

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Morgan Hunt UK Ltd

9th Floor, 125 London Wall

London

EC2Y 5AS

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

NUCO Solutions Ltd

Unit 1, Hersham Farm Business Park

Longcross

KT16 0DN

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Potensis Ltd

Whitefriars Business Centre, 2nd Floor, Whitefriars, Lewins Mead

Bristol

BS1 2NT

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Principal People

Abbey House, 282 Farnborough Rd

Farnborough

GU14 7NA

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

PSD Ltd

62 Queen Street

London

EC4R 1EB

UK

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 15 000 000.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 8

Title: Business Development

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

14/09/2018

V.2.2) Information about tenders

Number of tenders received: 25

Number of tenders received by electronic means: 25

The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor

Badenoch and Clark Ltd

Millennium Bridge House, 2 Lambeth Hill

London

ECV4 4BG

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Blue Octopus Ltd

Octo House 2 Station Road,

LS21 3HX

Otley

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Michael Page International Recruitment Ltd

Victoria House, Southampton Row

London

WC1B 4JB

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Morgan Hunt UK Ltd

9th Floor, 125 London Wall

London

EC2Y 5AS

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

NUCO Solutions Ltd

Unit 1, Hersham Farm Business Park

Longcross

KT16 0DN

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Potensis Ltd

Whitefriars Business Centre, 2nd Floor, Whitefriars, Lewins Mead

Bristol

BS1 2NT

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Principal People

Abbey House, 282 Farnborough Rd

Farnborough

GU14 7NA

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

PSD Ltd

62 Queen Street

London

EC4R 1EB

UK

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 15 000 000.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 9

Title: Property Services

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

14/09/2018

V.2.2) Information about tenders

Number of tenders received: 25

Number of tenders received by electronic means: 25

The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor

Badenoch and Clark Ltd

Millennium Bridge House, 2 Lambeth Hill

London

ECV4 4BG

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Blue Octopus Ltd

Octo House 2 Station Road,

Otley

LS21 3HX

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Marks Consulting Partnership Ltd

202 Kings House Lower High Street

Watford

WD17 2EH

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Morgan Hunt UK Ltd

9th Floor, 125 London Wall

London

EC2Y 5AS

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Potensis Ltd

Whitefriars Business Centre, 2nd Floor, Whitefriars, Lewins Mead

Bristol

BS1 2NT

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

Principal People

Abbey House, 282 Farnborough Rd

Farnborough

GU14 7NA

UK

NUTS: UK

The contractor is an SME: No

V.2.3) Name and address of the contractor

PSD Ltd

62 Queen Street

London

EC4R 1EB

UK

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 15 000 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

The Contracting Authority considers that this contract may be suitable for economic operators that are Small or Medium Enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Hyde wishes to establish a Framework Agreement for use by the following UK public sector bodies (and any future successors to these organisations):

A full list of potential Contracting Authorities can be found here under the most recent file:

https://www.ons.gov.uk/economy/nationalaccounts/uksectoraccounts/datasets/publicsectorclassificationguide

To view this notice, please click here:

https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=348552026

GO Reference: GO-20181025-PRO-13441617

VI.4) Procedures for review

VI.4.1) Review body

Hyde Housing Association

30 Park Street, London Bridge

London

SE1 9EQ

UK

Telephone: +44 2032072720

E-mail: procurementhelpdesk@hyde-housing.co.uk

VI.4.2) Body responsible for mediation procedures

Royal Courts of Justice

The Strand

London

WC2A 2LL

UK

VI.5) Date of dispatch of this notice

25/10/2018

Coding

Commodity categories

ID Title Parent category
79600000 Recruitment services Business services: law, marketing, consulting, recruitment, printing and security

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procurementhelpdesk@hyde-housing.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.