Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Procurement for Housing
2 Olympic Way, Woolston Grange Avenue
Birchwood, Warrington
WA2 0YL
UK
Telephone: +44 8458645100
E-mail: adickaty@pfh.co.uk
Fax: +44 8458645115
NUTS: UK
Internet address(es)
Main address: http://www.procurementforhousing.co.uk
Address of the buyer profile: https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA26067
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Electronic Payments and Associated Services
II.1.2) Main CPV code
66170000
II.1.3) Type of contract
Services
II.1.4) Short description
The purpose of this framework agreement is to provide electronic payment services and debt management solutions for PfH Members.The framework will enable PfH Members to offer their customers a range of payment options in relation to Rent, Council Tax, penalty charges, sundry debts and other sundries and associated payments. Payment networks will be located at convenient payment access points nationwide. The solutions will subsequently transfer these funds to the PfH Member efficiently and securely. In addition, the framework will offer PfH Members a technology solution to enable them to better manage their debt, based on intelligent analytics and profiling.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
60 000 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Multiple Network Managed Services
II.2.2) Additional CPV code(s)
66172000
66151000
66150000
79211200
64216110
30237131
30160000
30162000
30199200
22455000
30197645
79340000
48100000
48217000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
The multiple network managed service organisations (Suppliers) are expected to capture and consolidate payments from clients/tenants through its supply chain of multiple established payment network providers and other payment solution providers, subsequently transferring consolidated funds and reconciled management information by electronic means to the PfH Member. In addition, it is a requirement that the organisations (Suppliers) can supply and facilitate the provision of plastic electronic payment cards incorporating a magnetic stripe/barcode, and paper letters/bills with a printed barcode for and on behalf of PfH Members to their clients/tenants. It is PfH's intention to award a place on Lot 1 to 3 suppliers. Successful organisations must be able to demonstrate applicable market expertise, a proven track record of delivering similar type contracts and a robust procedure for the security and transfer of data.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Single Network Managed Services
II.2.2) Additional CPV code(s)
66172000
66151000
66150000
79211200
64216110
30237131
30160000
30162000
30199200
22455000
30197645
79340000
48100000
48217000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
By definition, the single network solution organisation (Supplier) is expected to consolidate payments from clients/tenants and reconcile management information from only one network solution (e.g. either Post Office, PayPoint or similar network provider) from which the payments were made, subsequently transferring consolidated funds and reconciled management information to the PfH member.It is PfH's intention to award a place on Lot 2 to 3 suppliers. Successful organisations must be able to demonstrate applicable market expertise, a proven track record of delivering similar type contracts and a robust procedure for the security and transfer of data.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Debt Strategy Services
II.2.2) Additional CPV code(s)
48100000
48482000
48217000
48460000
66171000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Lot 3 will enable PfH Members to access software and services in order to support their debt management strategies, improve the collection rate of payments and promote efficiency within the debt recovery departments of PfH Members. The solution will entail stakeholder engagement, the provision of a technological solution to better manage the approach to debt collection and associated advice and support services.It is PfH's intention to award a place on Lot 3 to three suppliers. Successful organisations must be able to demonstrate applicable market expertise, a proven track record of delivering similar type contracts and the ability to supply a solution that will afford positive and tangible outcomes for PfH Members, in the proactive management of their debt collection processes.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2019/S 120-294330
Section V: Award of contract
Lot No: 1
Title: Multiple Network Managed Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
10/09/2019
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
allpay Ltd
Whitestone Business Park, Whitestone
Hereford
HR1 3SE
UK
Telephone: +44 1432852404
Fax: +44 8445578350
NUTS: UKG11
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Capita Business Services Ltd
3 Willowside Park, Canal Road
Trowbridge
BA14 8RH
UK
Telephone: +44 1225773112
NUTS: UKI
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 40 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Title: Single Network Managed Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
10/09/2019
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
allpay Ltd- Post Office
Whitestone Business Park, Whitestone
Hereford
HR1 3SE
UK
Telephone: +44 1432852404
Fax: +44 8445578350
NUTS: UKG11
The contractor is an SME:
No
V.2.3) Name and address of the contractor
allpay Ltd — PayPoint
Fortis et Fides, Unit 12a Whitestone Business Park,Whitestone
Hereford
HR1 3SE
UK
NUTS: UKG11
The contractor is an SME:
No
V.2.3) Name and address of the contractor
PayPoint
1 The Boulevard, Shire Park
Welwyn Garden City
AL7 1EL
UK
Telephone: +44 7824308288
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 10 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
Title: Debt Strategy Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
10/09/2019
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Equifax Ltd
Capital House, 25 Chapel Street
London
NW1 5DS
UK
NUTS: UKI
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 10 000 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This framework may be used by any contracting authority listed in or referred to in the OJEU Notice. This includes:
— all current members of PfH at the time of the OJEU notice for this procurement any registered provider of social housing (or Welsh registered social landlord, or Scottish registered social registered social landlord) that becomes a member of PfH during the period of the framework agreement,
— any public authority (as defined in the Freedom of Information Act 2000 for public authorities in England, Wales, Northern Ireland and UK-wide public authorities based in Scotland, or as defined in the Freedom of Information (Scotland) Act 2002 for Scottish public authorities) that becomes a member of PfH at any time during the period of the framework agreement,
— any local authority (as defined in the Local Government Act 1972 for public authorities in England and Wales or as defined in the Local Government (Scotland) Act 1973 for Scottish local authorities or as defined in the Local Government Act (Northern Ireland) 1972 for local authorities in Northern Ireland) that becomes a member of PfH at any time during the period of the framework agreement,
— any housing Arm's length management organisation (ALMO) that becomes a member of PfH during the period of the framework agreement,
— any wholly owned subsidiaries of any of the above organisations and any other contracting authority listed on the following page of the PfH website http://procurementforhousing.co.uk/permissible-users/ at the time of the OJEU notice for this procurement.
Note: to register your interest in this notice and obtain any additional information, please visit the myTenderswebsite at https://www.mytenders.co.uk
Note: to register your interest in this notice and obtain any additional information please visit the myTendersWeb Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=213001
The buyer has indicated that it will accept electronic responses to this notice via the postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
Note: to register your interest in this notice and obtain any additional information please visit the myTendersWeb Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=213887
The buyer has indicated that it will accept electronic responses to this notice via the postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
Note: To register your interest in this notice and obtain any additional information please visit the myTendersWeb Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=214893
The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
(MT Ref:217482)
VI.4) Procedures for review
VI.4.1) Review body
Procurement for Housing
2 Olympic Way, Woolston Grange Avenue
Birchwood, Warrington
WA2 0YL
UK
Telephone: +44 8458645100
Fax: +44 8458645115
Internet address(es)
URL: http://www.procurementforhousing.co.uk
VI.5) Date of dispatch of this notice
01/10/2019