Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Portsmouth City Council
Procurement Service, Floor 4 Core 3/4, Civic Office, Guildhall Square
Portsmouth
PO1 2AL
UK
Contact person: Procurement Service
Telephone: +44 2392688235
E-mail: procurement@portsmouthcc.gov.uk
NUTS: UKJ31
Internet address(es)
Main address: https://www.portsmouth.gov.uk/ext/business/business.aspx
Address of the buyer profile: https://www.portsmouth.gov.uk/ext/business/business.aspx
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
IT Service Management System
Reference number: P00002587
II.1.2) Main CPV code
48000000
II.1.3) Type of contract
Services
II.1.4) Short description
Portsmouth City Council, ‘the Authority’, has awarded a contract to deliver an IT service management system.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
251 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKJ31
II.2.4) Description of the procurement
Portsmouth City Council invited tenders from suitably qualified suppliers to deliver an IT service management system.
The requirement indicated 2 options as set out below:
1) Cloud Hosted ITSM solution;
2) Authority Hosted ITSM solution.
Only one option was awarded (the Cloud Hosted ITSM solution).
The scope covered:
— the provision and installation of all appropriate software and tools,
— the configuration of software including implementation of predefined categorisation, service levels and other appropriate rules,
— modules for Incident, request, problem, change, configuration and knowledge management based on the current ITIL framework,
— integration options with active directory for user information, and Snow's SAM platform for asset information.
II.2.5) Award criteria
Quality criterion: Quality weighting
/ Weighting: 40 %
Cost criterion: Cost weighting
/ Weighting: 60 %
II.2.11) Information about options
Options:
Yes
Description of options:
The initial contract period will be for 3 years with the option to extend in increments to be agreed up to a maximum of 7 years.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2016/S 246-449526
Section V: Award of contract
Contract No: C00003726
Title: IT Service Management System — Cloud Hosted
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
28/07/2017
V.2.2) Information about tenders
Number of tenders received: 8
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 8
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Alemba Ltd
06322945
2nd Floor, Tannery House, Tannery Lane, Send
Woking
GU23 7EF
UK
NUTS: UKJ2
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 251 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
The High Court of Justice
The Strand
London
WC2A 2LL
UK
Telephone: +44 2079476000
Internet address(es)
URL: https://www.justice.gov.uk/
VI.5) Date of dispatch of this notice
03/10/2019