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Contract Notice

Out of Hours

  • First published: 15 October 2019
  • Last modified: 15 October 2019
  • Version: N/A
  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

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Contents

Summary

OCID:
Published by:
Aster Group Limited
Authority ID:
AA26484
Publication date:
15 October 2019
Deadline date:
25 November 2019
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Out of Hours (OOH) tender to purchase telephone answering services for out of hours.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Aster Group Limited

Sarsen Court, Horton Avenue, Cannings Hill

Devizes

SN10 2AZ

UK

Telephone: +44 1380735558

E-mail: outofhours@aster.co.uk

NUTS: UKK

Internet address(es)

Main address: www.aster.co.uk

Address of the buyer profile: https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA34409

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://www.in-tendhost.co.uk/aster/aspx/Home


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://www.in-tendhost.co.uk/aster/aspx/Home


Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:

https://www.in-tendhost.co.uk/aster/aspx/Home


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Housing and community amenities

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Out of Hours

II.1.2) Main CPV code

64200000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Out of hours (OOH) tender to purchase telephone answering services.

II.1.5) Estimated total value

Value excluding VAT: 225 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

79511000

79512000

II.2.3) Place of performance

NUTS code:

UKK

II.2.4) Description of the procurement

Out of Hours (OOH) tender to purchase telephone answering services for out of hours.

II.2.5) Award criteria

Criteria below:

Quality criterion: Quality / Weighting: 60

Price / Weighting:  40

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: Yes

Description of renewals:

2 extensions of 1 year each.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 25/11/2019

Local time: 09:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 12 (from the date stated for receipt of tender)

IV.2.7) Conditions for opening of tenders

Date: 25/11/2019

Local time: 12:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.3) Additional information

NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=217453.

(MT Ref:217453)

VI.4) Procedures for review

VI.4.1) Review body

Aster Group Limited

Sarsen Court, Horton Avenue, Cannings Hill

Devizes

SN10 2AZ

UK

Telephone: +44 1380735558

E-mail: Outofhours@aster.co.uk

Internet address(es)

URL: www.aster.co.uk

VI.5) Date of dispatch of this notice

10/10/2019

Coding

Commodity categories

ID Title Parent category
79512000 Call centre Telephone-answering services
64200000 Telecommunications services Postal and telecommunications services
79511000 Telephone operator services Telephone-answering services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
outofhours@aster.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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Rydym yn croesawu galwadau'n Gymraeg.

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