Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
National Savings and Investments
1 Drummond Gate
London
SW1V 2QX
UK
E-mail: malcolm.edwards@nsandi.com
NUTS: UKI
Internet address(es)
Main address: www.nsandi.com
Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/5255
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Other: Financial services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Competitor and Market Intelligence – Monitoring Digital Developments within the Retail Financial Services Sector
Reference number: 1570
II.1.2) Main CPV code
79000000
II.1.3) Type of contract
Services
II.1.4) Short description
NS&I wishes to enter into an agreement with a supplier who can provide monitoring services and insight on competitors’ digital initiatives within the retail finance sector.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
198 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
79310000
II.2.3) Place of performance
NUTS code:
UKI
Main site or place of performance:
London.
II.2.4) Description of the procurement
NS&I wishes to enter into an agreement with a supplier capable of providing monitoring services and insight on competitors’ digital initiatives within the retail finance sector.
For the purposes of this tender, NS&I requires the following services:
— preparation and delivery of a quarterly innovation tracker on the latest developments across the categories of mobile app, mobile web and desktop within a competitor set specified by NS&I,
— presentation of a quarterly deep dive on a customer experience/digital related topic chosen by NS&I,
— through the use of research credits, dedicated analyst time is required on an ad-hoc basis to deliver insight,
— NS&I may also require, on an ad-hoc basis, assistance on light questions/queries to help clarify some insights,
— delivery of a topic based monthly report/bulletin on a subject related to customer experience and digital chosen by NS&I,
— NS&I require the supplier to have a secured online platform containing a library of all reports and insights,
— NS&I requires a supplier that has specialist knowledge within the digital and fintech sector with a comprehensive savings market coverage. The supplier should be able to provide monitoring over an extensive list of competitors’ within the UK and globally,
— proactive, up to date email news alerts on latest competitor and market developments should be sent to NS&I colleagues as and when they arise.
Any eventual contract would be for a maximum duration of 3 years, renewable on an annual basis after the first year. The indicative budget for this requirement is 210 000 GBP (excluding VAT) over 3 years.
To download the tender documentation and register your interest please click on the above button.
Please note the deadline for submission of tenderers' responses is Midday, 19.8.2019.
II.2.5) Award criteria
Quality criterion: Technical
/ Weighting: 20 %
Quality criterion: Capability
/ Weighting: 40 %
Quality criterion: Quality
/ Weighting: 10 %
Quality criterion: Presentation
/ Weighting: 5 %
Cost criterion: Cost
/ Weighting: 20 %
Cost criterion: Acceptance of terms
/ Weighting: 5 %
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2019/S 140-344962
Section V: Award of contract
Contract No: 1
Title: Competitor and Market Intelligence – Monitoring Digital Developments within the Retail Financial Services Sector
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
03/10/2019
V.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Mapa International Ltd
The Blue Fin Building, 110 Southwark Street
London
SE1 0SU
UK
NUTS: UKI
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 198 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
For further information and to download the tender documentation, please visit the NS&I e-sourcing portal: https://nsandi.eu-supply.com/login.asp?B=NSANDI. Any questions relating to this tender must be submitted via the portal: https://nsandi.eu-supply.com/login.asp?B=NSANDI.
Please note the deadline for submission of responses is Midday, 19.8.2019.
VI.4) Procedures for review
VI.4.1) Review body
National Savings and investments
1 Drummond Gate
London
SW1V 2QX
UK
VI.5) Date of dispatch of this notice
18/10/2019