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Contract Award Notice

New Social Care System for Adults Health and Care

  • First published: 29 October 2019
  • Last modified: 29 October 2019
  • Version: N/A
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
Hampshire County Council
Authority ID:
AA71757
Publication date:
29 October 2019
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The Council conducted the procurement using an open procedure in accordance with Regulation 27 of the Public Contracts Regulations 2015.

Providers interested in tendering for the new social care system for adults health and care will need to register with In-Tend as detailed in Section VI.3) in order to view and access the procurement documentation.

As part of the authority’s social care and digital strategic direction, adults’ health and care (AHC) is seeking the provision of necessary assets required to deliver an adults social care case management solution which, as well as meeting core requirements, is capable of flexibility and expansion over the life of the contract. The authority is agreeable to the supplier using subcontractors in the delivery of its Solution. The requirements (‘Solution’) include, but are not limited to:

— software – to include any application software, third-party software and/or reporting tools required to operate the solutions effectively,

— system hosting,

— specification of necessary IT architecture and hosting to support the solutions,

— support for implementation including project planning, technical and business configuration, integration, data migration and training,

— provision of documentation and manuals for training and disaster recovery,

— on-going support and maintenance services – to include application software support (inclusive of upgrades, patches and bug fixes) and support for any third-party software required to exploit fully the functionality of the Solution.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Hampshire County Council

The Castle

Winchester

SO23 8QU

UK

Contact person: Rebecca Downard

Telephone: +44 1962847228

E-mail: Rebecca.Downard@hants.gov.uk

NUTS: UKJ3

Internet address(es)

Main address: www.hants.gov.uk

Address of the buyer profile: https://in-tendhost.co.uk/hampshire

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

New Social Care System for Adults Health and Care

Reference number: AS12136

II.1.2) Main CPV code

48000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Hampshire County Council has procured a contract for an adult’s social care case management IT solution to be hosted by the Supplier or its sub-contractor.

Any contract awarded as a result of this procurement process will be for an enterprise-wide licenced, managed, hosted adult’s social care IT solution with associated services and on-going maintenance and support services.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 14 875 000.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

48517000

48422000

48600000

48800000

48900000

48610000

48611000

48612000

72200000

72230000

72250000

72260000

85300000

85310000

85320000

85321000

72000000

II.2.3) Place of performance

NUTS code:

UKJ3

II.2.4) Description of the procurement

The Council conducted the procurement using an open procedure in accordance with Regulation 27 of the Public Contracts Regulations 2015.

Providers interested in tendering for the new social care system for adults health and care will need to register with In-Tend as detailed in Section VI.3) in order to view and access the procurement documentation.

As part of the authority’s social care and digital strategic direction, adults’ health and care (AHC) is seeking the provision of necessary assets required to deliver an adults social care case management solution which, as well as meeting core requirements, is capable of flexibility and expansion over the life of the contract. The authority is agreeable to the supplier using subcontractors in the delivery of its Solution. The requirements (‘Solution’) include, but are not limited to:

— software – to include any application software, third-party software and/or reporting tools required to operate the solutions effectively,

— system hosting,

— specification of necessary IT architecture and hosting to support the solutions,

— support for implementation including project planning, technical and business configuration, integration, data migration and training,

— provision of documentation and manuals for training and disaster recovery,

— on-going support and maintenance services – to include application software support (inclusive of upgrades, patches and bug fixes) and support for any third-party software required to exploit fully the functionality of the Solution.

II.2.5) Award criteria

Quality criterion: Functional questionnaire / Weighting: 35.7 %

Quality criterion: Non-functional questionnaire / Weighting: 15.4 %

Quality criterion: Technical questionnaire / Weighting: 18.9 %

Quality criterion: User testing / Weighting: 10 %

Price / Weighting:  20 %

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Over the lifetime of the contract, it is anticipated that there will be opportunities to further enhance the system above the changes offered as part of the regular support and maintenance level. The published contract value includes any and all such changes and enhancements and are, therefore, included as part of the total published envelope.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2019/S 110-269128

Section V: Award of contract

Contract No: 1

Title: New Social Care System for Adults Health and Care

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

04/10/2019

V.2.2) Information about tenders

Number of tenders received: 5

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 4

Number of tenders received from tenderers from non-EU Member States: 1

Number of tenders received by electronic means: 5

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Careworks Ltd

IE262153

Unit 5 (B), Sandyford Business Centre, Blackthorn Road, Sandyford

Dublin 18

733310

IE

NUTS: IE061

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 2 524 428.74  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

Hampshire County Council

Winchester

SO23 8UQ

UK

Telephone: +44 1962847228

E-mail: Rebecca.Downard@hants.gov.uk

Internet address(es)

URL: www.hants.gov.uk

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

As set out in the Public Contracts Directive 2014/24/EU

VI.5) Date of dispatch of this notice

24/10/2019

Coding

Commodity categories

ID Title Parent category
85321000 Administrative social services Social services
72230000 Custom software development services Software programming and consultancy services
48600000 Database and operating software package Software package and information systems
48611000 Database software package Database systems
48610000 Database systems Database and operating software package
48612000 Database-management system Database systems
48800000 Information systems and servers Software package and information systems
72000000 IT services: consulting, software development, Internet and support Computer and Related Services
48517000 IT software package Communication software package
48900000 Miscellaneous software package and computer systems Software package and information systems
85320000 Social services Social work and related services
85300000 Social work and related services Health and social work services
85310000 Social work services Social work and related services
48000000 Software package and information systems Computer and Related Services
48422000 Software package suites Facilities management software package and software package suite
72200000 Software programming and consultancy services IT services: consulting, software development, Internet and support
72260000 Software-related services Software programming and consultancy services
72250000 System and support services Software programming and consultancy services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
Rebecca.Downard@hants.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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