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Contract Notice

NHS Sheffield CCG: Prescription Order Line Service

  • First published: 07 October 2020
  • Last modified: 07 October 2020
  • Version: N/A
  • This file may not be fully accessible.

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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

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Contents

Summary

OCID:
Published by:
NHS Sheffield CCG
Authority ID:
AA29166
Publication date:
07 October 2020
Deadline date:
05 November 2020
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

In line with the NHS Long Term Plan and its national directive to deliver care at place by integrating local organisations together, NHS Sheffield Clinical Commissioning Group (CCG) seeks to appoint an organisation with existing links, to provide a city-wide repeat prescription telephone ordering service.

In order to optimise the use of medicines (NICE NG5), the Medicines Optimisation Team at the CCG introduced a telephone repeat prescription order service staffed by a trained NHS medicines management team. This followed work in Coventry reporting a 6 % reduction in items prescribed with associated reductions in prescribing costs.

The CCG established a POL service in 2016 now supporting 13 general practices. Currently, delivery is by a team of Medicines Optimisation Support Assistants with oversight from pharmacy technicians.

The provider will need detailed knowledge of Sheffield primary care in order to deliver the current provision (practice population circa 113 000 patients) and demonstrate that they can expand city-wide by engaging with the remaining practices and gaining their agreement to opt into the service. They will need to recognise this is a list-based practice service and that access to practice data will be required for service delivery.

The CCG will assist in an advisory capacity for the first 2 months of the contract.

The provider will need the following skills, knowledge, expertise and experience:

• ability to work in partnership with the CCG;

• methods for gaining an ongoing understanding of patient experience, including equality monitoring;

• knowledge of medicines including ordering and supply issues;

• data collection mechanisms;

• operational service delivery within a primary care setting;

• ability to recruit, train and retain staff;

• ability to develop and scale up services;

• system resilience and adequate business continuity to ensure robust service delivery at scale.

As the provider may be required to TUPE existing Sheffield-based staff (seven people, 5.92 WTE), premises will be required in Sheffield.

Full notice text

Prior information notice

This notice is a call for competition

Section I: Contracting authority

I.1) Name and addresses

NHS Sheffield CCG

722 Prince of Wales Rd

Sheffield

S9 4EU

UK

E-mail: t.squires@nhs.net

NUTS: UKE32

Internet address(es)

Main address: https://www.sheffieldccg.nhs.uk

Address of the buyer profile: https://www.nhssourcing.co.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://www.nhssourcing.co.uk


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://www.nhssourcing.co.uk


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

NHS Sheffield CCG: Prescription Order Line Service

Reference number: SYPS/SHEF/TS/20/60

II.1.2) Main CPV code

79511000

 

II.1.3) Type of contract

Services

II.1.4) Short description

A telephone repeat prescription order service staffed by a trained medicines management team.

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UKE32


Main site or place of performance:

Sheffield, South Yorkshire.

II.2.4) Description of the procurement

In line with the NHS Long Term Plan and its national directive to deliver care at place by integrating local organisations together, NHS Sheffield Clinical Commissioning Group (CCG) seeks to appoint an organisation with existing links, to provide a city-wide repeat prescription telephone ordering service.

In order to optimise the use of medicines (NICE NG5), the Medicines Optimisation Team at the CCG introduced a telephone repeat prescription order service staffed by a trained NHS medicines management team. This followed work in Coventry reporting a 6 % reduction in items prescribed with associated reductions in prescribing costs.

The CCG established a POL service in 2016 now supporting 13 general practices. Currently, delivery is by a team of Medicines Optimisation Support Assistants with oversight from pharmacy technicians.

The provider will need detailed knowledge of Sheffield primary care in order to deliver the current provision (practice population circa 113 000 patients) and demonstrate that they can expand city-wide by engaging with the remaining practices and gaining their agreement to opt into the service. They will need to recognise this is a list-based practice service and that access to practice data will be required for service delivery.

The CCG will assist in an advisory capacity for the first 2 months of the contract.

The provider will need the following skills, knowledge, expertise and experience:

• ability to work in partnership with the CCG;

• methods for gaining an ongoing understanding of patient experience, including equality monitoring;

• knowledge of medicines including ordering and supply issues;

• data collection mechanisms;

• operational service delivery within a primary care setting;

• ability to recruit, train and retain staff;

• ability to develop and scale up services;

• system resilience and adequate business continuity to ensure robust service delivery at scale.

As the provider may be required to TUPE existing Sheffield-based staff (seven people, 5.92 WTE), premises will be required in Sheffield.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

For the avoidance of doubt this PIN is being advertised as a ‘PQQ’ due to the limitations of the NHS Sourcing system.

To access the PIN documentation for this opportunity, please go to www.nhssourcing.co.uk

Once you have logged into the website, click on the link ‘PQQs Open to All Suppliers’ in the supplier area box. This PIN will be listed here as pqq_29547. Please respond to this PQQ.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Restricted procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of expressions of interest

Date: 05/11/2020

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.5) Scheduled date for start of award procedures

01/02/2021

Section VI: Complementary information

VI.3) Additional information

Contract:

The CCG is seeking to appoint a provider for this service; a preferred commencement date would be at the latest 1 February 2021.

The contract will be for 3 years with an option to extend for a further 2 years, subject to agreement by both parties.

The contract mechanism will be in the form of block contract with agreed activity levels and aligned KPIs including timeliness, quality, cost, waste reduction and service level.

There is an anticipated contract value from GBP 153 000 per annum. This will increase commensurate with the number of participating practices.

The CCG would like potential providers to express an interest by submitting a written overview of the service they can provide which meets the objectives outlined above.

The CCG are not liable for any costs incurred by those expressing an interest in this PIN or, for any future tendering activity.

Please submit written expressions of interest, maximum 1 500 words.

Responses should include reference to:

• partnership working with the CCG and general practice stakeholders in Sheffield;

• detailed knowledge of their patient services and needs of the sector;

• patient engagement in set up and service delivery.

Please send your submission through the NHS Sourcing portal by the deadline of noon on the 5 November 2020. The information you provide to NHS Sheffield CCG will be to assess interest in the market. Dependent upon the response to this PIN the authority will determine if this requirement will form the basis of a competitive procurement process. If a competitive procurement is to take place the authority will inform those organisations who have registered an interest as described above with more information. The information to be provided by SCCG will include, but not be limited to the type of procurement process, the timescales, TUPE information and the evaluation criteria for any future procurement process.

For the avoidance of doubt this PIN is being advertised as a ‘PQQ’ due to the limitations of the NHS Sourcing system. To access the PIN documentation for this opportunity, please go to www.nhssourcing.co.uk

If you have not accessed the portal before you will need to register by clicking on ‘Register Here’. Once you have logged into the website, click on the link ‘PQQs Open to All Suppliers’ in the Supplier Area box. This PIN will be listed here as pqq_29547

Click on the ‘PQQ’ Title, and then on the green button ‘Express Interest’. By doing this, you will have invited yourself to participate in the ‘PQQ’. This enables you to download any buyer attachments, send and receive messages with the NHS South Yorkshire Procurement Service, and respond to the PIN.

VI.4) Procedures for review

VI.4.1) Review body

NHS Improvement

London

UK

VI.5) Date of dispatch of this notice

30/09/2020

Coding

Commodity categories

ID Title Parent category
79511000 Telephone operator services Telephone-answering services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
t.squires@nhs.net
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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