Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Bristol City Council
City Hall, College Green
Bristol
BS1 5TR
UK
Contact person: Mr Geraint Harris
Telephone: +44 1179223194
E-mail: geraint.harris@bristol.gov.uk
NUTS: UKK11
Internet address(es)
Main address: https://www.bristol.gov.uk/
Address of the buyer profile: https://www.bristol.gov.uk/
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
The Provision of Payment and Merchant Acquring Services
Reference number: DN444602
II.1.2) Main CPV code
66110000
II.1.3) Type of contract
Services
II.1.4) Short description
Bristol City Council sought a comprehensive income payment solution including a payment service provider (PSP) and Merchant Acquirer (MA).
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
5 000 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKK11
II.2.4) Description of the procurement
Bristol City Council sought a comprehensive income payment solution including a payment service provider (PSP) and Merchant Acquirer (MA). At Bristol City Council we have a desire to rationalise our contractual and technological landscape. We have some other payment systems that which we would potentially replace with the new solution when they reach end of contract. These include Merchant Acquirer services for car parks, library kiosks and face to face payments in our customer service point. The system must be able to be scalable in order to take on these and possibly other additional payment types, at later dates during the life of the contract.
The core of the PSP solution will provide the following payment services allowing citizens to pay for a wide variety of Council products, bills, fines and services:
— automated telephone payment service,
— voice telephone payment service,
— online payments digital service,
— direct debits managed service,
— paperless direct debit mandate digital service,
— card payment processing including Merchant Acquirer,
— chip and pin payments service.
II.2.5) Award criteria
Quality criterion: Technical
/ Weighting: 60
Quality criterion: Social Value
/ Weighting: 20
Price
/ Weighting:
20
II.2.11) Information about options
Options:
Yes
Description of options:
Two separate extension years are available.
Desirable requirements are reflected in full in the tender. These include Merchant Acquirer services for car parks, library kiosks and face to face payments in our customer service point. The system must be able to be scalable in order to take on these and possibly other additional payment types, at later dates during the life of the contract.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2020/S 029-068878
Section V: Award of contract
Contract No: DN444602
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
15/09/2020
V.2.2) Information about tenders
Number of tenders received: 4
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Civica UK Ltd
01628868
South Bank Central 30 Stamford Street
London
SE1 9LQ
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
Lowest offer:
1.00
GBP
/ Highest offer:
5 000 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Bristol City Council
Bristol
UK
VI.5) Date of dispatch of this notice
02/10/2020