Contract notice
Section I: Contracting
authority
I.1) Name and addresses
The Police and Crime Commissioner for West Yorkshire
n/a
Ploughland House, 62 George Street
Wakefield
WF1 1DL
UK
Contact person: Iain Dunn
E-mail: iain.dunn@southyorks.pnn.police
NUTS: UK
Internet address(es)
Main address: www.westyorkshire.police.uk
I.1) Name and addresses
The Police and Crime Commissioner for South Yorkshire
Carbrook House, Carbrook Hall Road
Sheffield
S9 2EH
UK
Contact person: Iain Dunn
E-mail: iain.dunn@southyorks.pnn.police.uk
NUTS: UK
Internet address(es)
Main address: www.southyorks.police.uk
I.2) Joint procurement
The contract involves joint procurement
In the case of joint procurement involving different countries – applicable national procurement law:
This is a collaborative procurement between South Yorkshire and West Yorkshire Police Forces. EU Law applies.
The contract is awarded by a central purchasing body
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=34912&B=BLUELIGHT
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=34912&B=BLUELIGHT
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Public order and safety
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Public Engagement and Satisfaction Surveys
Reference number: 2207-2020
II.1.2) Main CPV code
79315000
II.1.3) Type of contract
Services
II.1.4) Short description
Victims of crime are surveyed to find out they feel about the level of service that they received from the Police; the surveys used are referred to as user satisfaction surveys. The information obtained from these surveys is used to improve victim satisfaction with the Police. User satisfaction surveys were previously a mandatory requirement for all forces; however since mandation has ceased, forces are still expected to contact victims of crime and act on their feedback, recognising that an excellent victim-led service is a key component of forces performance frameworks and strategies. This contract will require the successful supplier to contact victims of crime and obtain their views on their interaction with the Police.
II.1.5) Estimated total value
Value excluding VAT:
300 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
Yes
Tenders may be submitted for all lots
II.2) Description
Lot No: 1
II.2.1) Title
Public Engagement and Satisfaction Surveys
II.2.2) Additional CPV code(s)
73000000
73110000
73200000
73210000
79310000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
West Yorkshire, WF1 1DL.
II.2.4) Description of the procurement
Victims of crime are surveyed to find out they feel about the level of service that they received from the Police; the surveys used are referred to as user satisfaction surveys. The information obtained from these surveys is used to improve victim satisfaction with the Police. User satisfaction surveys were previously a mandatory requirement for all forces; however since mandation has ceased, forces are still expected to contact victims of crime and act on their feedback, recognising that an excellent victim-led service is a key component of forces performance frameworks and strategies. This contract will require the successful supplier to contact victims of crime and obtain their views on their interaction with the Police.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
230 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
Contract can be extended by a period of up to 12 months, on two occasions. The contract will be renewed after the maximum contract term of 5 years.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Public Engagement and Satisfaction Surveys
II.2.2) Additional CPV code(s)
73000000
73110000
73200000
73210000
79310000
79315000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
Sheffield, S9 2EH.
II.2.4) Description of the procurement
Victims of crime are surveyed to find out they feel about the level of service that they received from the Police; the surveys used are referred to as user satisfaction surveys. The information obtained from these surveys is used to improve victim satisfaction with the Police. User satisfaction surveys were previously a mandatory requirement for all forces; however since mandation has ceased, forces are still expected to contact victims of crime and act on their feedback, recognising that an excellent victim-led service is a key component of forces performance frameworks and strategies. This contract will require the successful supplier to contact victims of crime and obtain their views on their interaction with the Police.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
70 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
Contract can be extended by a period of up to 12 months, on two occasions. The contract will be renewed after the maximum contract term of 5 years.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
09/11/2020
Local time: 10:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.7) Conditions for opening of tenders
Date:
09/11/2020
Local time: 10:00
Place:
Wakefield.
Information about authorised persons and opening procedure:
Iain Dunn — Senior Category Manager, Regional Police Procurement — Yorkshire and the Humber.
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
Yes
Estimated timing for further notices to be published:
October 2024.
VI.4) Procedures for review
VI.4.1) Review body
The High Court of England and Wales
7 Rools Buildings, Fetter Lane
London
EC4A 1NL
UK
Internet address(es)
URL: http://www.judiciary.gov.uk
VI.4.2) Body responsible for mediation procedures
West Yorkshire Police
Wakefield
UK
VI.4.4) Service from which information about the review procedure may be obtained
Regional Procurement
Sheffield
UK
VI.5) Date of dispatch of this notice
08/10/2020