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03 Contract Award Notice - Successful Supplier(s)

Customer Research & Market Engagement

  • First published: 28 October 2020
  • Last modified: 28 October 2020

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-kuma6s-101809
Published by:
Dwr Cymru Cyfyngedig
Authority ID:
AA1175
Publication date:
28 October 2020
Deadline date:
-
Notice type:
03 Contract Award Notice - Successful Supplier(s)
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
No

Abstract

Customer engagement and market research CPV: 79310000, 79311000, 79311210, 79342310, 79311000, 79311210, 79342310.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Dwr Cymru Welsh Water

Pentwyn Road

Nelson

CF46 6LY

UK

Telephone: +44 1443452186

E-mail: karen.field@dwrcymru.com

NUTS: UKL

Internet address(es)

Main address: http://dwrcymru-welshwater.bravosolution.co.uk/web/login.html

Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA1175

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Customer Research & Market Engagement

Reference number: DCWW.2020.1062

II.1.2) Main CPV code

79310000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Customer engagement and market research

II.1.6) Information about lots

This contract is divided into lots: Yes

II.1.7) Total value of the procurement

Value excluding VAT: 220 000.00  GBP

II.2) Description

Lot No: 1

II.2.1) Title

Stated Preference Customer Survey Activity

II.2.2) Additional CPV code(s)

79311000

79311210

79342310

II.2.3) Place of performance

NUTS code:

UKL1

II.2.4) Description of the procurement

Stated Preference Customer Survey Activity

II.2.5) Award criteria

Quality criterion: Technical / Weighting: 70

Cost criterion: Commercial / Weighting: 30

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.1) Title

Customer Engagement Activity

II.2.2) Additional CPV code(s)

79311000

79311210

79342310

II.2.3) Place of performance

NUTS code:

UKL1

II.2.4) Description of the procurement

Customer Engagement Activity

II.2.5) Award criteria

Quality criterion: Technical / Weighting: 70

Cost criterion: Commercial / Weighting: 30

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Competitive procedure with negotiation

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2020/S 098-236148

Section V: Award of contract

Lot No: 1

Title: Stated Preference Customer Survey Activity

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

26/10/2020

V.2.2) Information about tenders

Number of tenders received: 4

Number of tenders received from SMEs: 4

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 4

The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor

Accent

Chiswick Gate, 598-608 Chiswick High Road

London

W45RT

UK

NUTS: UKI

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

ICS Digital

2 Park Lane

Leeds

LS31ES

UK

NUTS: UKE42

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 700 000.00  GBP

V.2.5) Information about subcontracting

Section V: Award of contract

Lot No: 2

Title: Customer Engagement Activity

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

26/10/2020

V.2.2) Information about tenders

Number of tenders received: 5

Number of tenders received from SMEs: 5

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 5

The contract has been awarded to a group of economic operators: Yes

V.2.3) Name and address of the contractor

ICS Digital

2 Park Lane

Leeds

LS31ES

UK

NUTS: UKE42

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Accent

Chiswick Gate, 598-608 Chiswick High Road

London

W45RT

UK

NUTS: UKI

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Beaufort Research Ltd

2 Museum Place,

Cardiff

CF103BG

UK

NUTS: UKL22

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

BLUE MARBLE RESEARCH LTD

BLUE MARBLE RESEARCH LTD, The Steading Manor Courtyard

RADSTOCK

BA34QF

UK

NUTS: UK

The contractor is an SME: Yes

V.2.3) Name and address of the contractor

Relish Research Ltd

3 Angel Walk

London

W69HX

UK

NUTS: UKI33

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 1 500 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

(WA Ref:105146)

VI.4) Procedures for review

VI.4.1) Review body

High Court

Royal Courts of Justice, The Strand

London

WC2A 2LL

UK

Telephone: +44 2079477501

VI.5) Date of dispatch of this notice

26/10/2020

Coding

Commodity categories

ID Title Parent category
79342310 Customer survey services Marketing services
79310000 Market research services Market and economic research; polling and statistics
79311000 Survey services Market research services
79311210 Telephone survey services Survey services

Delivery locations

ID Description
1017 Bridgend and Neath Port Talbot
1022 Cardiff and Vale of Glamorgan
1015 Central Valleys (Merthyr Tydfil, Rhondda Cynon Taf)
1013 Conwy and Denbighshire
1020 East Wales
1023 Flintshire and Wrexham
1016 Gwent Valleys (Torfaen, Blaenau Gwent, Caerphilly)
1012 Gwynedd
1011 Isle of Anglesey
1021 Monmouthshire and Newport
1024 Powys
1014 South West Wales (Carmarthenshire, Pembrokeshire, Ceredigion)
1018 Swansea
100 UK - All
1000 WALES
1010 West Wales and The Valleys

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

Document family

Notice details
Publication date:
18 May 2020
Deadline date:
23 June 2020 00:00
Notice type:
02 Contract Notice
Authority name:
Dwr Cymru Cyfyngedig
Publication date:
28 October 2020
Notice type:
03 Contract Award Notice - Successful Supplier(s)
Authority name:
Dwr Cymru Cyfyngedig

About the buyer

Main contact:
karen.field@dwrcymru.com
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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