Description of the goods or services required
At present we offer a range of outward facing, employer and employee centred services, some of which has had to be amended and adapted during the current Covid19 pandemic.
We now wish to consider the options as to how we can have an organisational approach to how we provide Information, , advice, guidance and support to employers - based on their needs and our business requirements. This would need to include an understanding of what employers want from us and the support that we can provide.
It needs to be a service that provides advice and guidance to the sector around our business areas such as:
• registration including specific advice and guidance on registration for adult care home workers under voluntary registration until March 2022
• fitness to practise including training to support employers
• standards of practice expected and relevant support when standards not met
• resources available to support them and their workforce
• signposting and/or providing tailored support
Lastly it needs to be a service that draws in the intelligence from the sector and creates a mechanism to develop themes and trends which inform future responses of guidance, resources and support to the sector that is much more predictive and preventative
This needs to build on and develop, a range of well received offers that already exist. It will naturally require a continuation of these offers, whilst a new, organisational wide offer is created.
See Specification for further infromation
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