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Prior Information Notice

PRO004262-Services-Framework-Revenue Assurance Activities

  • First published: 14 October 2021
  • Last modified: 14 October 2021

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
United Utilities Water Limited
Authority ID:
AA76770
Publication date:
14 October 2021
Deadline date:
-
Notice type:
Prior Information Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
No

Abstract

United Utilities is currently reviewing their strategy for the Revenue Assurance Activities. By undertaking pre market research, the Company can then evaluate the current market capability and identify whether it is commercially viable to put in place multi supplier and multi lot arrangements if market capabilities vary.

The scope of the delivery of this service will include but is not limited to the following areas;

• Missing meters

• Cleanse and Append

• Residency Validation

• GAP sites

• VOID management

• Properties with zero consumption

• System anomaly management

• Mover alerts and early insight on home movers

• Ad hoc projects pertaining to integrity of billing data and revenue assurance

Full notice text

Periodic indicative notice – utilities

This notice is a periodic indicative notice only

Section I: Contracting entity

I.1) Name and addresses

United Utilities Water Limited

02366678

Lingley Mere Business Park

Warrington

WA5 3LP

UK

Contact person: Neil Gray

Telephone: +44 835596910

E-mail: Neil.gray@uuplc.co.uk

NUTS: UKD

Internet address(es)

Main address: http://www.unitedutilities.com

Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/43984

I.3) Communication

Additional information can be obtained from the abovementioned address


I.6) Main activity

Water

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

PRO004262-Services-Framework-Revenue Assurance Activities

Reference number: PRO004262

II.1.2) Main CPV code

72314000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The Scope of this proposed service framework is to provide revenue assurance services. Working with the team at UU you will be responsible for providing data services and solutions that will facilitate industry leading billing and data integrity processes for the management of UU customer accounts. The successful delivery partner will be required to demonstrate proven experience in data led decisions utilising multiple data sources including Credit Reference Agencies data and provide evidence of continuous improvement and innovation using industry leading techniques to assure the data provided and maximise client benefit.

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

72314000

II.2.3) Place of performance

NUTS code:

UKD

II.2.4) Description of the procurement

United Utilities is currently reviewing their strategy for the Revenue Assurance Activities. By undertaking pre market research, the Company can then evaluate the current market capability and identify whether it is commercially viable to put in place multi supplier and multi lot arrangements if market capabilities vary.

The scope of the delivery of this service will include but is not limited to the following areas;

• Missing meters

• Cleanse and Append

• Residency Validation

• GAP sites

• VOID management

• Properties with zero consumption

• System anomaly management

• Mover alerts and early insight on home movers

• Ad hoc projects pertaining to integrity of billing data and revenue assurance

II.2.14) Additional information

This PIN is a request for information only at this stage. A future procurement is planned and we currently estimate a Contract Notice will be published in March 2022.

II.3) Estimated date of publication of contract notice:

08/03/2022

Section IV: Procedure

IV.1) Description

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

Section VI: Complementary information

VI.3) Additional information

Instructions for response can be found by selecting event ID 46493 from the list of events found at the link below:

https://uk.eu-supply.com/ctm/supplier/publictenders?B=UNITEDUTILITIES

If you are not registered on Mercell EU Supply, please refer to the New Supplier Registration guide which has been uploaded onto the event. Respondents are asked to complete and return the response sheet and direct all questions via Mercell EU Supply.

Response deadline (UK time): 29/10/2021 17:00

VI.5) Date of dispatch of this notice

13/10/2021

Coding

Commodity categories

ID Title Parent category
72314000 Data collection and collation services Data-processing services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
Neil.gray@uuplc.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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