CONTRACT NOTICE – NATIONAL

1 Authority Details

1.1

Authority Name and Address

1.2

Address from which documentation may be obtained

1.3

Completed documents must be returned to:

2 Contract Details

2.1

Title

CRM & OET Consultancy

2.2

Description of the goods or services required

The Welsh Parliament is looking to appoint an external supplier to create a Specification of Requirements (SoR) for two projects, Customer Relationship Management System (CRM) and an Online Engagement Tool (OET). This contract is a standalone piece of work. Following this project, should it be decided that an external supplier is required to implement all or part of the requirements, then a separate procurement exercise will be undertaken to select an appropriate and different supplier. For this reason, the requirements and recommendations produced as the output of this project must be able to be fully or substantially executed by a third party. The successful bidder for this contract will be precluded from bidding for a subsequent contract regarding the execution of the recommendations.

NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=115001

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

The contract duration will be for up to a 6 month period.

3 Conditions for Participation

3.1

Minimum standards and qualification required

This contract is a standalone piece of work. Following this project, should it be decided that an external supplier is required to implement all or part of the requirements, then a separate procurement exercise will be undertaken to select an appropriate and different supplier. For this reason, the requirements and recommendations produced as the output of this project must be able to be fully or substantially executed by a third party. The successful bidder for this contract will be precluded from bidding for a subsequent contract regarding the execution of the recommendations.

4 Administrative Information

4.1

Type of Procedure

Dual stage

4.2

Reference number attributed to the notice by the contracting authority

1206/HH

4.3

Time Limits

4.5

Language or languages in which tenders or requests to participate can be drawn up

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

Suppliers will need to be registered on the Bravo Solution portal in order to obtain the Pre-Qualification Questionnaire (PQQ) and view the supporting Procurement documents. If you are not already registered you can register by going to www.etenderwales.bravosolution.co.uk. It is free to register on this portal. Once registered:-

- Click the 'Open Access PQQs' link

- Click on the relevant PQQ to access the content (pqq_33173 - CRM & OET Consultancy)

- Click the 'Express Interest' button in the 'Actions' box on the left-hand side of the page. This will move the PQQ into your 'My PQQs' page

- Click on the PQQ code. You can now access any attachments by clicking the 'Settings and Buyer Attachments' in the 'Actions' box

- You can now choose to 'Reply' to the PQQ and submit your response

Please note that the Procurement documents will be uploaded into the 'Supplier Attachments' area under 'Settings' for all suppliers to view.

(WA Ref:115001)

The buyer considers that this contract is suitable for consortia bidding.

5.2

Additional Documentation

5.3

Publication date of this notice