Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
H M Revenue & Customs
Ralli Quays, West Building, 3 Stanley Street,
Salford
M60 9HL
UK
Contact person: Jonathon Carter-Hume
E-mail: jonathon.carterhume@hmrc.gov.uk
NUTS: UK
Internet address(es)
Main address: www.gov.uk
I.4) Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Research to Support the Development of HMRC's Digital Services for Agents
II.1.2) Main CPV code
73000000
II.1.3) Type of contract
Services
II.1.4) Short description
HMRC requires research from a research supplier to understand the different types of tax agent business models and how they interact with our digital services. This will be comprised of two possible stages: an initial exploratory phase which will deliver qualitative depth interviews (telephone or online) with agents to explore their experiences, attitudes and behaviours relating to HMRC digital services and tax software platforms; followed by an optional quantitative survey to quantify the insights generated from the exploratory phase in order to apply them to the wider agent population
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
120 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
73000000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
HMRC requires research from a research supplier to understand the different types of tax agent business models and how they interact with our digital services. This will be comprised of two possible stages: an initial exploratory phase which will deliver qualitative depth interviews (telephone or online) with agents to explore their experiences, attitudes and behaviours relating to HMRC digital services and tax software platforms; followed by an optional quantitative survey to quantify the insights generated from the exploratory phase in order to apply them to the wider agent population
II.2.5) Award criteria
Quality criterion: Technical Specification
/ Weighting: 80
Price
/ Weighting:
20
II.2.11) Information about options
Options:
Yes
Description of options:
6 months optional extensions period.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
The procurement has followed the procedures within the framework agreement under a Dynamic Purchasing System process.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
29/09/2021
V.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Kantar UK Limited
London
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 120 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Crown Commercial Service
London
UK
VI.5) Date of dispatch of this notice
26/10/2021