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Notice Details

Title: The Charter Schools Educational Trust ICT Managed Service
OCID: ocds-h6vhtk-037236
Published by: The Charter Schools Educational Trust
Authority ID: AA83142
Publication Date: 01/10/2022
Deadline Date: 01/11/2022
Deadline Time: 12:00
Notice Type: Contract Notice
Has Documents: No
Has SPD: No
Abstract:

The Charter Schools Educational Trust began in 2010

In 2016, the Trust opened a second secondary school under the Free School programme in East Dulwich, with a commitment to provide specialist places for students with autism.

In 2020, we were joined by our first primary school, Charles Dickens Primary School and Nursery in the north of the borough of Southwark, as the Trust sought to become a home to community schools for children and young people from two to eighteen years old.

The Trust has since grown to six schools across Southwark, all sharing a commitment to our mission, inspiring and nurturing children and young people in South London to excel through education that transforms lives and strengthens our diverse communities.

The ICT Support at the Trust is currently provided by a mix of internal staff and external contractors (4) who provide a mix of onsite and remote support.

The reason for this procurement is that the Trust wishes to consolidate its ICT provision, over time, into a single outsourced service that will deliver both the operational service and 'joined up' infrastructure.

This procurement is all about identifying a single supplier to provide a fully outsourced managed service. At the sole discretion of the Trust any future schools that the Trust may incorporate into the Trust will also be added to the ICT contract. Any additional schools will co-terminate to the same end date as the initial contract.

Further details regarding timescales are noted below but in summary this is advertised as a 60 month contract with a maximum 5 year managed service with start and end dates as follows:

• Service start date - 1st April 2023

• Service end date - 31st March 2028

The new Managed service provider will also deliver a range of technology and change management projects to go ahead as soon as possible. The main focus of these projects is to address technology issues in schools and 'join up' the schools into a single network provision.

Given the current incumbent contractual position regarding Charter School East Dulwich this school will be included in the Contract but operational service would not begin until August 2026. It is expected that the successful contractor from this procurement will work closely with the East Dulwich contractor until August 2026 to enable a 'joined up' service.

A full technical analysis of each school will be provided to shortlisted bidders at the ITT Stage.

The companies identified from these shortlisting questions to receive the ITT for the Managed service will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include, but not be limited to;

• strategic advice and direction to the Trust regarding ICT

• a 42 week onsite service - Primary Sites

• a 50 week onsite service - Secondary Site

• a re-active onsite support service for the Trust administrative and management staff based on 50 weeks pa.

• service desk - full time except Bank Holidays

• local staffing that bidders deem necessary to deliver the SLA.

• 24 x 7 x 365 remote monitoring and management

• responsibility for design, specification, installation and management of all ICT infrastructure

• supply of goods and services based on an agreed Best Value (BV) approach

• management of all ICT against an agreed SLA

• management of 3rd parties

• relevant monitoring, management, patching and reporting

• training - technical and curriculum as necessary

• expectation that the provider will drive innovation

• risk registers and inventory management

• collective partnership targets aligned to the Trusts objectives

• due diligence for future schools

Bidders should note the following;

• The Trust will provide a standard contract as part of the ITT Pack

Contract notice

Directive 2014/24/EU - Public Sector Directive

Directive 2014/24/EU

Section I: Contracting authority

I.1) Name and addresses

The Charter Schools Educational Trust

07338707

Red Post Hill

London

SE24 9JH

UK

Contact person: Geoff Chandler

Telephone: +44 7970661087

E-mail: geoff.chandler@moxton-education.com

NUTS: UKI

Internet address(es)

Main address: https://www.tcset.org.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://www.tcset.org.uk/tender-opportunities/ict-managed-service-procurement-


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Education

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

The Charter Schools Educational Trust ICT Managed Service

II.1.2) Main CPV code

72000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The Charter Schools Educational Trust began in 2010

In 2016, the Trust opened a second secondary school under the Free School programme in East Dulwich, with a commitment to provide specialist places for students with autism.

In 2020, we were joined by our first primary school, Charles Dickens Primary School and Nursery in the north of the borough of Southwark, as the Trust sought to become a home to community schools for children and young people from two to eighteen years old.

The Trust has since grown to six schools across Southwark, all sharing a commitment to our mission, inspiring and nurturing children and young people in South London to excel through education that transforms lives and strengthens our diverse communities.

The ICT Support at the Trust is currently provided by a mix of internal staff and external contractors (4) who provide a mix of onsite and remote support.

The reason for this procurement is that the Trust wishes to consolidate its ICT provision, over time, into a single outsourced service that will deliver both the operational service and 'joined up' infrastructure.

This procurement is all about identifying a single supplier to provide a fully outsourced managed service. At the sole discretion of the Trust any future schools that the Trust may incorporate into the Trust will also be added to the ICT contract. Any additional schools will co-terminate to the same end date as the initial contract.

Further details regarding timescales are noted below but in summary this is advertised as a 60 month contract with a maximum 5 year managed service with start and end dates as follows:

• Service start date - 1st April 2023

• Service end date - 31st March 2028

The new Managed service provider will also deliver a range of technology and change management projects to go ahead as soon as possible. The main focus of these projects is to address technology issues in schools and 'join up' the schools into a single network provision.

Given the current incumbent contractual position regarding Charter School East Dulwich this school will be included in the Contract but operational service would not begin until August 2026. It is expected that the successful contractor from this procurement will work closely with the East Dulwich contractor until August 2026 to enable a 'joined up' service.

A full technical analysis of each school will be provided to shortlisted bidders at the ITT Stage.

The companies identified from these shortlisting questions to receive the ITT for the Managed service will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include, but not be limited to;

• strategic advice and direction to the Trust regarding ICT

• a 42 week onsite service - Primary Sites

• a 50 week onsite service - Secondary Site

• a re-active onsite support service for the Trust administrative and management staff based on 50 weeks pa.

• service desk - full time except Bank Holidays

• local staffing that bidders deem necessary to deliver the SLA.

• 24 x 7 x 365 remote monitoring and management

• responsibility for design, specification, installation and management of all ICT infrastructure

• supply of goods and services based on an agreed Best Value (BV) approach

• management of all ICT against an agreed SLA

• management of 3rd parties

• relevant monitoring, management, patching and reporting

• training - technical and curriculum as necessary

• expectation that the provider will drive innovation

• risk registers and inventory management

• collective partnership targets aligned to the Trusts objectives

• due diligence for future schools

Bidders should note the following;

• The Trust will provide a standard contract as part of the ITT Pack

• There is not expected to be an initial requirement for TUPE

II.1.5) Estimated total value

Value excluding VAT: 4 500 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

30213000

30214000

30230000

32410000

32420000

48820000

80000000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

The Charter Schools Educational Trust began in 2010

In 2016, the Trust opened a second secondary school under the Free School programme in East Dulwich, with a commitment to provide specialist places for students with autism.

In 2020, we were joined by our first primary school, Charles Dickens Primary School and Nursery in the north of the borough of Southwark, as the Trust sought to become a home to community schools for children and young people from two to eighteen years old.

The Trust has since grown to six schools across Southwark, all sharing a commitment to our mission, inspiring and nurturing children and young people in South London to excel through education that transforms lives and strengthens our diverse communities.

The ICT Support at the Trust is currently provided by a mix of internal staff and external contractors (4) who provide a mix of onsite and remote support.

The reason for this procurement is that the Trust wishes to consolidate its ICT provision, over time, into a single outsourced service that will deliver both the operational service and 'joined up' infrastructure.

This procurement is all about identifying a single supplier to provide a fully outsourced managed service. At the sole discretion of the Trust any future schools that the Trust may incorporate into the Trust will also be added to the ICT contract. Any additional schools will co-terminate to the same end date as the initial contract.

Further details regarding timescales are noted below but in summary this is advertised as a 60 month contract with a maximum 5 year managed service with start and end dates as follows:

• Service start date - 1st April 2023

• Service end date - 31st March 2028

The new Managed service provider will also deliver a range of technology and change management projects to go ahead as soon as possible. The main focus of these projects is to address technology issues in schools and 'join up' the schools into a single network provision.

Given the current incumbent contractual position regarding Charter School East Dulwich this school will be included in the Contract but operational service would not begin until August 2026. It is expected that the successful contractor from this procurement will work closely with the East Dulwich contractor until August 2026 to enable a 'joined up' service.

A full technical analysis of each school will be provided to shortlisted bidders at the ITT Stage.

The companies identified from these shortlisting questions to receive the ITT for the Managed service will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include, but not be limited to;

• strategic advice and direction to the Trust regarding ICT

• a 42 week onsite service - Primary Sites

• a 50 week onsite service - Secondary Site

• a re-active onsite support service for the Trust administrative and management staff based on 50 weeks pa.

• service desk - full time except Bank Holidays

• local staffing that bidders deem necessary to deliver the SLA.

• 24 x 7 x 365 remote monitoring and management

• responsibility for design, specification, installation and management of all ICT infrastructure

• supply of goods and services based on an agreed Best Value (BV) approach

• management of all ICT against an agreed SLA

• management of 3rd parties

• relevant monitoring, management, patching and reporting

• training - technical and curriculum as necessary

• expectation that the provider will drive innovation

• risk registers and inventory management

• collective partnership targets aligned to the Trusts objectives

• due diligence for future schools

Bidders should note the following;

• The Trust will provide a standard contract as part of the ITT Pack

• There is not expected to be an initial requirement for TUPE

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 4 500 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Competitive procedure with negotiation

IV.1.5) Information about negotiation

The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 01/11/2022

Local time: 12:00

IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 09/11/2022

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.4) Procedures for review

VI.4.1) Review body

The Charter Schools Educational Trust

Red Post Hill

London

SE24 9JH

UK

VI.5) Date of dispatch of this notice

30/09/2022


Information added to the notice since publication.

Additional information added to the notice since it's publication.
No further information has been uploaded.
Main Contact: geoff.chandler@moxton-education.com
Admin Contact: N/a
Technical Contact: N/a
Other Contact: N/a

Commodity Categories

Commodity Categories
IDTitleParent Category
30230000Computer-related equipmentComputer equipment and supplies
80000000Education and training servicesEducation
72000000IT services: consulting, software development, Internet and supportComputer and Related Services
32410000Local area networkNetworks
32420000Network equipmentNetworks
30213000Personal computersData-processing machines (hardware)
48820000ServersInformation systems and servers
30214000WorkstationsData-processing machines (hardware)

Delivery Locations

Delivery Locations
IDDescription
100UK - All

Alert Region Restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

Alert Region Restrictions
There are no alert restrictions for this notice.

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