Contract award notice – utilities
Section I: Contracting
entity
I.1) Name and addresses
NORTHERN GAS NETWORKS LIMITED
NORTHERN GAS NETWORKS LIMITED
1100 Century Way Thorpe Park
LEEDS
LS158TU
UK
Contact person: Rebecca Rowley
Telephone: +44 7935077342
E-mail: rrowley@northerngas.co.uk
NUTS: UKE42
Internet address(es)
Main address: www.northerngasnetworks.co.uk
I.6) Main activity
Production, transport and distribution of gas and heat
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Unified Communications Network Replacement & CCaaS/UCaaS
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
It is the intention that FourNet replace the current telephony solution alongside the WAN, LAN & WLAN.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
576 222.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKI
II.2.4) Description of the procurement
It is the intention that FourNet replace the current telephony solution alongside the WAN, LAN & WLAN. The proposed solution gives NGN far greater resilience to high volumes of incoming calls than our current set up, this is a direct recommendation in the recent Ofgem report and intervention after storm Arwen which NGN need to take action on. FourNet are providing a contact centre and UC platform which is built on the fundamentals of the cloud infrastructure project that is currently being delivered as part of their Agile Cloud service.
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The works, supplies or services can be provided only by a particular economic operator for the following reason: absence of competition for technical reasons
Explanation
It will be beneficial this contract to be aligned under the same managed service as our WAN, LAN and Unified Comms contract.
No other partner can provide the integration between our Unified Comms solution and contact centre service as we are in contract with FourNet, who leverage their agile cloud for
both.
FourNet are CXone's only strategic integration partner, due to service interconnect with Agile Cloud.
This will be a fully integrated solution rather than siloed services.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2022/S 000-020583
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/10/2022
V.2.2) Information about tenders
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
4NET TECHNOLOGIES LIMITED TRADING AS FOURNET
4NET TECHNOLOGIES LIMITED TRADING AS FOURNET
Manchester
UK
NUTS: UKD3
The contractor is an SME:
No
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Northern Gas Networks
Leeds
UK
VI.5) Date of dispatch of this notice
07/10/2022