Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Watford Borough Council
United Kingdom
Town Hall
WATFORD
wd17 3EX
UK
Contact person: Derek Hatcher
Telephone: +44 1923278370
E-mail: derek.hatcher@watford.gov.uk
NUTS: UKH23
Internet address(es)
Main address: https://www.watford.gov.uk
Address of the buyer profile: https://www.watford.gov.uk
I.1) Name and addresses
Three Rivers District Council
Three Rivers House, Northway
Rickmansworth
WD3 1RL
UK
Contact person: Lisa Cook
E-mail: derek.hatcher@watford.gov.uk
NUTS: UKH23
Internet address(es)
Main address: https://www.threerivers.gov.uk
I.2) Joint procurement
The contract involves joint procurement
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://www.delta-esourcing.com/tenders/UK-UK-WATFORD:-Construction-project-management-services./E39854263B
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://www.delta-esourcing.com/tenders/UK-UK-WATFORD:-Construction-project-management-services./E39854263B
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Retrofit Home (Domestic) Energy Efficiency Works - Managing Agents
II.1.2) Main CPV code
71541000
II.1.3) Type of contract
Services
II.1.4) Short description
Delivery of Domestic Retrofit Projects and Related Services for Council’s, Local Authorities and Social Housing Organisations within Hertfordshire and Buckinghamshire. This will be a managing agent service offering a turnkey service for all aspects of the delivery. This will be a Framework Agreement.
II.1.5) Estimated total value
Value excluding VAT:
50 000 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
Yes
Tenders may be submitted for all lots
Maximum number of lots that may be awarded to one tenderer: 3
II.2) Description
Lot No: 1
II.2.1) Title
Managing Agent for Grant-Funded Domestic Retrofit Schemes
II.2.2) Additional CPV code(s)
71541000
II.2.3) Place of performance
NUTS code:
UKH23
Main site or place of performance:
Hertfordshire
II.2.4) Description of the procurement
Managing Agent for Grant-Funded Domestic Retrofit Schemes - this includes responsibility for the day-to-day delivery of a domestic retrofit projects such as the Green Homes Grant schemes mentioned above, ensuring all aspects of the services are delivered professionally and to the requirements stated herein, including but not limited to:
•Providing independent project management services to enable a non-affiliated supply chain
•Strategizing to secure, procure, and manage a contractor supply chain, including installers, surveyors (EPC surveyors, Retrofit Assessors etc.)
•Creating a project delivery plan
•Contract and Performance Management
•Provisioning a call centre service to manage customer enquiries and applications
•Establishing and running systems to manage the customer journey end-to-end including eligibility screening, application processing and customer support services (see example of customer journey in Appendix 2)
•Identifying eligible properties and households using building stock and fuel poverty data (data analysis)
•Household engagement, marketing, and recruitment (lead generation)
•Undertaking whole-house surveys, retrofit assessments, and technical solution design (or arranging qualified subcontractors for this purpose).
•Management of the retrofit works (scheduling and delivery)
•Inspections, quality assurances and works approval
•Monitoring and evaluation of projects including complying with any reporting requirements outlined by the funding body, for example with LAD projects by completing monthly reports in a timely manner to enable their submission to the Department for Business, Energy and Industrial Strategy (BEIS) within agreed deadlines (see typical reporting requirements in Appendix 3)
•Customer satisfaction, installation completion and sign-off
•Complying with GDPR requirements and procedures such as the creation of secure data sharing and storage arrangements for all parties.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
50 000 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
Yes
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/E39854263B
Lot No: 2
II.2.1) Title
Management of Energy Company Obligation (ECO) scheme
II.2.2) Additional CPV code(s)
71314300
II.2.3) Place of performance
NUTS code:
UKH23
Main site or place of performance:
Hertfordshire
II.2.4) Description of the procurement
Management of Energy Company Obligation (ECO) scheme – involves the provision of recruitment, marketing, case management and administration services for Energy Company Obligation (ECO) and ECO Flex funding programmes to residents of the Local Authority areas.
The procured service provider will:
a)Provide a referral route to receive and manage referrals from either; directly from residents, from contractors and or their managing agents. We would expect the service to be accessible by website referrals, a free to call telephone service operating from 09:00 to 17:00, Monday to Friday, alongside other customer communication channels such as email, letter and SMS.
b)Secure ECO funding via its contracts with obligated utility companies or contractors to support the cost of technically suitable energy efficiency measures in qualifying households.
c)Respond promptly and professionally to all requests for energy saving services from residents within the Local Authority areas.
d)Manage a referral scheme to provide ECO funded measures in domestic housing, having undertaken a robust recruitment exercise to identify a suitable installer network. This will involve carrying out: quality; health and safety; technical; regulatory; risk; warranty and financial checks on scheme installers, to ensure, for example, installer compliance with the latest PAS retrofit standards
This list is not exhaustive
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
1 000 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
Yes
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Independent Energy Advice Service:
II.2.2) Additional CPV code(s)
72253000
98513310
71314000
71314300
II.2.3) Place of performance
NUTS code:
UKH23
Main site or place of performance:
Hertfordshire
II.2.4) Description of the procurement
Independent Energy Advice Service: This Lot comprises the provision of energy saving advice and support to residents in defined council areas.
The procured service provider will:
a.Provide independent, impartial and up-to-date advice and support to householders in the Local Authority areas to help them save energy and money on their fuel bills, and reduce their carbon footprints through behavioural changes, switching tariffs or undertaking energy efficiency home upgrades.
b.Have a free to call telephone service operating from 09:00 to 17:00, Monday to Friday, alongside other customer communication channels such as email, letter and SMS.
c.Have a proven commitment to alleviating fuel poverty.
d.Have staff experienced in speaking to the most vulnerable residents.
e.Where applicable, refer customers to approved energy efficiency grant (or loan) schemes, including those the Councils are involved in delivering such as the Green Homes Grant LAD scheme and the Energy Company Obligation scheme.
f.Seek to establish and maintain a network of referral routes with partner agencies to be able to offer residents grants, charitable support, and advice.
g.Procure added value and referral networks to other agencies and charitable organisations.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
500 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
Yes
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
Please see the Part 1 Section of the tender Documents
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement with several operators.
Justification for any framework agreement duration exceeding 4 years: This will be a 4 year Framework Agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
25/11/2022
Local time: 10:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
25/11/2022
Local time: 10:00
Place:
WATFORD
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.2) Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
This tender is a Framework Agreement open to the following participants
Hertfordshire County Council
Broxbourne Borough Council
Dacorum Borough Council
East Hertfordshire District Council
Hertsmere Borough Council
North Hertfordshire District Council
St Albans City and District Council
Stevenage Borough Council
Three Rivers District Council
Watford Borough Council
Welwyn Hatfield Borough Council
Any registered Social Landlord/ Social Housing provider/ Housing Association for housing stock within Hertfordshire (in whole or part)
Buckinghamshire County Council
Aylesbury Vale District Council
Chiltern District Council
Milton Keynes Council (unitary authority)
South Bucks District Council
Wycombe District Council
Any registered Social Landlord/ Social Housing provider/ Housing Association for housing stock within Buckinghamshire (in whole or part)
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-WATFORD:-Construction-project-management-services./E39854263B
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/E39854263B
GO Reference: GO-20221014-PRO-21154736
VI.4) Procedures for review
VI.4.1) Review body
Watford Borough Council
Watford
wd17 3EX
UK
E-mail: derek.hatcher@watford.gov.uk
Internet address(es)
URL: https://www.watford.gov.uk
VI.5) Date of dispatch of this notice
14/10/2022