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Contract Award Notice

Environmental, Housing, Waste and Customer Services ICT System

  • First published: 01 October 2023
  • Last modified: 01 October 2023
  • Version: N/A
  • Record interest

     

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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-03d57c
Published by:
Fylde Borough Council
Authority ID:
AA62386
Publication date:
01 October 2023
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Fylde is a predominantly rural Borough, covering 166km2, which is situated on the west

coast of Lancashire. It is bounded to the north by Wyre Council and the estuary of the River

Wyre, to the north-west by the densely populated urban area of Blackpool, to the east by

Preston and to the south by the Ribble Estuary. Fylde has a population of approximately

78,000.

The coastline is one of the dominant features of the Borough and is the setting for the

majority of its urban areas. The largest towns, Lytham and St Anne’s together have a

reputation as a high-quality resort with their significant visitor attractions along with their

distinctive seafronts.

The administrative base of Council is located in St. Annes. Like many other public sector

organisations, Fylde Council has experienced a significant amount of change in recent years

as the pace of modernisation in public services has increased. The Council has worked

closely with the community to establish corporate priorities and objectives.

Fylde Council currently uses the Civica APP (Flare) information management system to

support the work of a range of service areas including environmental, housing, waste and

recycling, and customer services. Fylde Council also use Lalpac for licensing services, ESB

for housing standards and Abavus (My Council Services) for a variety of customer

engagement, reporting and transactional services, including online payments. The Council

are looking to reduce the number of systems that it uses and are looking for a system which

caters for the functions set out below.

The teams are based primarily at Fylde Town Hall with the waste and recycling services

based out of our depot site at Snowdon Road.

There are 14 members of staff in the Environmental Services department, 6 in Housing

Services, 8 in Waste Services and 11 in Customer services. The system needs to provide

access to all these members of staff at the same time.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Fylde Borough Council

Town Hall, St. Annes Road West

Lytham St. Annes

FY8 1LW

UK

Contact person: Mr Ben McCabe

Telephone: +44 1253658615

E-mail: ben.mccabe@fylde.gov.uk

NUTS: UKD4

Internet address(es)

Main address: https://new.fylde.gov.uk/

Address of the buyer profile: https://new.fylde.gov.uk/

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Environmental, Housing, Waste and Customer Services ICT System

Reference number: DN670836

II.1.2) Main CPV code

72000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The Council are looking to procure a replacement ICT system for the following functions:

Environmental health (Food Safety, Health & Safety, Licensing, Environmental Protection,

Community Enforcement, Dog Warden service)

Housing (Housing Standards and Disabled Facilities Grants)

Customer services

Waste services

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 200 000.00  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UKD4

II.2.4) Description of the procurement

Fylde is a predominantly rural Borough, covering 166km2, which is situated on the west

coast of Lancashire. It is bounded to the north by Wyre Council and the estuary of the River

Wyre, to the north-west by the densely populated urban area of Blackpool, to the east by

Preston and to the south by the Ribble Estuary. Fylde has a population of approximately

78,000.

The coastline is one of the dominant features of the Borough and is the setting for the

majority of its urban areas. The largest towns, Lytham and St Anne’s together have a

reputation as a high-quality resort with their significant visitor attractions along with their

distinctive seafronts.

The administrative base of Council is located in St. Annes. Like many other public sector

organisations, Fylde Council has experienced a significant amount of change in recent years

as the pace of modernisation in public services has increased. The Council has worked

closely with the community to establish corporate priorities and objectives.

Fylde Council currently uses the Civica APP (Flare) information management system to

support the work of a range of service areas including environmental, housing, waste and

recycling, and customer services. Fylde Council also use Lalpac for licensing services, ESB

for housing standards and Abavus (My Council Services) for a variety of customer

engagement, reporting and transactional services, including online payments. The Council

are looking to reduce the number of systems that it uses and are looking for a system which

caters for the functions set out below.

The teams are based primarily at Fylde Town Hall with the waste and recycling services

based out of our depot site at Snowdon Road.

There are 14 members of staff in the Environmental Services department, 6 in Housing

Services, 8 in Waste Services and 11 in Customer services. The system needs to provide

access to all these members of staff at the same time.

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 60

Price / Weighting:  40

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2023/S 000-016585

Section V: Award of contract

Contract No: DN670836

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

25/09/2023

V.2.2) Information about tenders

Number of tenders received: 4

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Idox Software Ltd

2nd Floor, Waterside 1310 Arlington Business Park, Theale

Reading

RG7 4SA

UK

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 191 190.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

High Court of England and Wales

London

UK

VI.5) Date of dispatch of this notice

29/09/2023

Coding

Commodity categories

ID Title Parent category
72000000 IT services: consulting, software development, Internet and support Computer and Related Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
ben.mccabe@fylde.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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