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Contract Award Notice

The Supply of a Response Service to Telecare Service Users within Hertfordshire

  • First published: 13 October 2023
  • Last modified: 13 October 2023

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-040b0f
Published by:
North Hertfordshire District Council
Authority ID:
AA25421
Publication date:
13 October 2023
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

SUPPLY OF A RESPONSE SERVICE TO TELECARE SERVICE USERS WITH HERTFORDSHIRE

VEAT Notice previously published 16 May 2023

https://www.find-tender.service.gov.uk/Notice/013952-2023?origin=SearchResults&p=1

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

North Hertfordshire District Council

Council Offices,Gernon Road

LETCHWORTH

SG63JF

UK

Contact person: The Procurement Officer

Telephone: +44 1462474000

E-mail: procurement@north-herts.gov.uk

NUTS: UKH23

Internet address(es)

Main address: www.north-herts.gov.uk

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

The Supply of a Response Service to Telecare Service Users within Hertfordshire

Reference number: NHDC ST202303-04

II.1.2) Main CPV code

85311100

 

II.1.3) Type of contract

Services

II.1.4) Short description

AWARDED - RESPONSE SERVICE TO TELECARE SERVICE USERS WITHIN HERTFORDSHIRE

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 2 374 000.00  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UKH

II.2.4) Description of the procurement

SUPPLY OF A RESPONSE SERVICE TO TELECARE SERVICE USERS WITH HERTFORDSHIRE

VEAT Notice previously published 16 May 2023

https://www.find-tender.service.gov.uk/Notice/013952-2023?origin=SearchResults&p=1

II.2.5) Award criteria

Quality criterion: Quality and Social Value / Weighting: 55

Price / Weighting:  45

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Award of a contract without prior publication of a call for competition

Justification for selected award procedure:

The procurement falls outside the scope of application of the Directive

Explanation

For unforeseeable events and for reasons of extreme urgency:

An open tender procurement was carried out in October 2022, however this was unsuccessful, with no acceptable bids received. The option of running a second procurement exercise was discounted due to time constraints. The reason for the extreme urgency was due to a contract start date of January 2023 being required in order to ensure sufficient mobilisation time before the existing contract expired on 31/03/2023. In addition, the likelihood of a second procurement exercise resulting in a positive outcome was low given the limited interest in the original tender.

Negotiations were undertaken with 3 existing providers. 2 suppliers either failed to produce a service delivery option within the budget envelope, or failed to engage with the process to the degree necessary to demonstrate Best Value for Money. Only one existing provider offered to perform the service within the Budget Envelope and at the Quality Level required.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

29/09/2023

V.2.2) Information about tenders

Number of tenders received: 3

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

British Red Cross

220949

44 Moorfields

London

EC2Y 9AL

UK

NUTS: UKH

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 2 374 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

North Hertfordshire District Council

Council Offices, Gernon Road

Letchworth Garden City

SG63JF

UK

VI.5) Date of dispatch of this notice

11/10/2023

Coding

Commodity categories

ID Title Parent category
85311100 Welfare services for the elderly Social work services with accommodation

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procurement@north-herts.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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