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Prior Information Notice

LLDC Group Customer Relationship Management System

  • First published: 24 October 2023
  • Last modified: 24 October 2023

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-040e65
Published by:
London Legacy Development Corporation
Authority ID:
AA20923
Publication date:
24 October 2023
Deadline date:
-
Notice type:
Prior Information Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

LLDC would like to procure an IT software for Customer Relationship System (CRM). Within this PIN notice are running an Early Market Engagement.The Early Market Engagement (EME) for the LLDC Group CRM System is a strategic step to gather essential information, assess vendor suitability, and lay the groundwork for a successful CRM system implementation tailored to the unique needs of LLDCs. feedback is requested in relation to the proposal described within this document. Your feedback is important as it will allow views from the market to inform the development and finalisation of the procurement strategy. LLDC would greatly appreciate your feedback in the form of a response to the questionnaire. All responses will be treated confidentially. Following analysis, a high level summary report will be issued to participants of the market engagement giving an overview of the general themes and findings, but no participant will be mentioned by name in the report. This exercise does not form part of any formal procurement process. All responses will be carefully considered but will not bind LLDC to any particular approach to the procurement, nor will responses be treated as conveying any promise or commitment on the part of the respondent. For your feedback to be taken into account, your completed MSQ must be received by 20 November 2023. Please use the: https://forms.office.com/e/SqJNx0AAaY LLDC will manage the early market engagement process in an open and transparent manner to maximise the possible benefits. Direct or indirect canvassing of any LLDC employee or agent concerning this requirement, or any attempt to procure information from any LLDC employee or agent concerning this Prior Information Notice outside of the formal process described in this document may result in disqualification from consideration for any future procurement activity. This Prior Information Notice is issued solely for the purpose of conducting a market engagement exercise and does not constitute any commitment by LLDC to undertake any public procurement exercise in the future. LLDC will not enter into a contract based solely on the responses to this Prior Information Notice and no information contained in this document or in any communication made between LLDC and any interested party in connection with this shall be relied upon as constituting a contract, agreement or representation that any contract shall be offered.

Full notice text

Prior information notice

This notice is for prior information only

Section I: Contracting authority

I.1) Name and addresses

London Legacy Development Corporation

5 Endeavour Square

London

E20 1JN

UK

Contact person: Fotis Bountalis

Telephone: +44 123456789

E-mail: RobertHughes@londonlegacy.co.uk

NUTS: UKI4

Internet address(es)

Main address: https://www.queenelizabetholympicpark.co.uk/

Address of the buyer profile: https://www.queenelizabetholympicpark.co.uk/

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.3) Communication

Additional information can be obtained from the abovementioned address


I.4) Type of the contracting authority

Other: Mayoral Corporation

I.5) Main activity

Other: Regeneration

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

LLDC Group Customer Relationship Management System

Reference number: PIP-222810-02

II.1.2) Main CPV code

48445000

 

II.1.3) Type of contract

Supplies

II.1.4) Short description

Audience Profiling and Customer Relationship Management Solution System for LLDC & LLDC Group. This Market Sounding Questionnaire (MSQ) is issued by London Legacy Development Corporation (LLDC ) and seeks to obtain market feedback in relation Customer Relationship Management (CRM) System for Queen Elizabeth Olympic Park (QUEOP). The primary focus is to better understand market/supplier appetite, capacity and capability, as well as perceived risks and opportunities. LLDC is part of the Greater London Authority family led by Mayor of London. Feedback Request: Feedback is requested in relation to the proposal described within this document. Your feedback is important as it will allow views from the market to inform the development and finalisation of the procurement strategy. LLDC would greatly appreciate your feedback in the form of a response to the questionnaire. All responses will be treated confidentially. Following analysis, a high level summary report will be issued to participants of the market engagement giving an overview of the general themes and findings, but no participant will be mentioned by name in the report. This exercise does not form part of any formal procurement process. All responses will be carefully considered but will not bind LLDC to any particular approach to the procurement, nor will responses be treated as conveying any promise or commitment on the part of the respondent. For your feedback to be taken into account, your completed MSQ must be received by 20 November 2023. To participate to the EME, please use https://forms.office.com/e/SqJNx0AAaY

II.1.5) Estimated total value

Value excluding VAT: 300 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UKI4


Main site or place of performance:

Inner London – East

II.2.4) Description of the procurement

LLDC would like to procure an IT software for Customer Relationship System (CRM). Within this PIN notice are running an Early Market Engagement.The Early Market Engagement (EME) for the LLDC Group CRM System is a strategic step to gather essential information, assess vendor suitability, and lay the groundwork for a successful CRM system implementation tailored to the unique needs of LLDCs. feedback is requested in relation to the proposal described within this document. Your feedback is important as it will allow views from the market to inform the development and finalisation of the procurement strategy. LLDC would greatly appreciate your feedback in the form of a response to the questionnaire. All responses will be treated confidentially. Following analysis, a high level summary report will be issued to participants of the market engagement giving an overview of the general themes and findings, but no participant will be mentioned by name in the report. This exercise does not form part of any formal procurement process. All responses will be carefully considered but will not bind LLDC to any particular approach to the procurement, nor will responses be treated as conveying any promise or commitment on the part of the respondent. For your feedback to be taken into account, your completed MSQ must be received by 20 November 2023. Please use the: https://forms.office.com/e/SqJNx0AAaY LLDC will manage the early market engagement process in an open and transparent manner to maximise the possible benefits. Direct or indirect canvassing of any LLDC employee or agent concerning this requirement, or any attempt to procure information from any LLDC employee or agent concerning this Prior Information Notice outside of the formal process described in this document may result in disqualification from consideration for any future procurement activity. This Prior Information Notice is issued solely for the purpose of conducting a market engagement exercise and does not constitute any commitment by LLDC to undertake any public procurement exercise in the future. LLDC will not enter into a contract based solely on the responses to this Prior Information Notice and no information contained in this document or in any communication made between LLDC and any interested party in connection with this shall be relied upon as constituting a contract, agreement or representation that any contract shall be offered.

II.2.14) Additional information

LLDC is under no obligation to follow up this market engagement exercise in any way or with any interested parties. LLDC is not liable for any costs, fees or expenses incurred by any party participating in this market engagement exercise. LLDC cannot guarantee it will incorporate all or any feedback received into any subsequent procurement process.

II.3) Estimated date of publication of contract notice:

22/01/2024

Section IV: Procedure

IV.1) Description

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

Section VI: Complementary information

VI.3) Additional information

To view this notice, please click here:

<a href="https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=816066326" target="_blank">https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=816066326</a>

GO Reference: GO-20231023-PRO-24253465

VI.5) Date of dispatch of this notice

23/10/2023

Coding

Commodity categories

ID Title Parent category
48445000 Customer Relation Management software package Financial analysis and accounting software package

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
RobertHughes@londonlegacy.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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