Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
University of the West of England
Coldharbour Lane
Bristol
BS16 1QY
UK
Contact person: Joe Stock
E-mail: purchasing@uwe.ac.uk
NUTS: UKK11
Internet address(es)
Main address: www.uwe.ac.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Education
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
019/2023T International Student Enquiry and Enrolment Service
Reference number: UWE/2023/019T
II.1.2) Main CPV code
79600000
II.1.3) Type of contract
Services
II.1.4) Short description
The University requires an International Enquiry Services Management provider for enquirer/pre-applicant and offers made conversion. Providing enquiry management and offers made conversion activity to support international and EU prospects and applicants using multiple communication channels. This will include University defined KPI's on turnaround and follow up lead times alongside managing opt-out requests.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
2 500 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
79600000
II.2.3) Place of performance
NUTS code:
UKK11
Main site or place of performance:
II.2.4) Description of the procurement
International Enquiry Services Management provider for enquirer/pre-applicant and offers made conversion. Providing enquiry management and offers made conversion activity to support international and EU prospects and applicants using multiple communication channels. This will include University defined KPI's on turnaround and follow up lead times alongside managing opt-out requests.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-022221
Section V: Award of contract
Contract No: UWE/019/2023T
Title: International Student Enquiry & Enrolment Service
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
24/10/2023
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
UNI-QUEST LTD
08640061
77 Sidney Street
Sheffield
S1 4RG
UK
NUTS: UKK11
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 2 600 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
University of the West of England
Frenchay Campus, Coldharbour Lane
Bristol
BS16 1QY
AF
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
VI.5) Date of dispatch of this notice
24/10/2023