Social and other specific services – public contracts
Prior information notice - This notice is a call for competition
Section I: Contracting
authority
I.1) Name and addresses
NHS South East London ICB
160 Tooley Street
London
SE1 2TZ
UK
Contact person: Mr Kieran Paterson
E-mail: kieran.james-paterson@nhs.net
NUTS: UK
Internet address(es)
Main address: https://www.selondonics.org/icb
Address of the buyer profile: https://londoncommercialhub.nhs.uk/
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://procontract.due-north.com/Advert?advertId=81a80ead-e06c-ee11-8124-005056b64545
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://procontract.due-north.com/Advert?advertId=81a80ead-e06c-ee11-8124-005056b64545
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
PRJ1327 Lewisham High Intensity User Service
Reference number: DN695095
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
SEL ICB wish to commission a HIU service to work with people to understand any underlying social or emotional reasons for increased health care contacts and to provide emotional/psychosocial support as opposed to a clinical or medical model with an aim to improve patients health and social well being whilst reducing demand on urgent and emergency care services.
Service Aims include:
• Effectively manage, co-ordinate and signpost frequent attenders at A&E to local health, social and voluntary services to help support their identified needs.
• Reduce frequent attenders’ activity on A&E department and calls made to London Ambulance Service (LAS).
• To explore the underlying reason for frequent attendances to A&E, appropriately signpost and make referrals to health and well-being agencies in primary care and the community that can support individual needs.
• To engage/reengage people with local community services.
• Effectively manage and co-ordinate the chaotic and demanding nature of the patient group through the use of multi-agency support and the voluntary sector.
• To provide support to identified patients linking to end of life pathways where appropriate.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
Lewisham, London, UK
II.2.4) Description of the procurement
SEL ICB wish to commission a HIU service to work with people to understand any underlying social or emotional reasons for increased health care contacts and to provide emotional/psychosocial support as opposed to a clinical or medical model with an aim to improve patients health and social well being whilst reducing demand on urgent and emergency care services.
Service Aims include:
• Effectively manage, co-ordinate and signpost frequent attenders at A&E to local health, social and voluntary services to help support their identified needs.
• Reduce frequent attenders’ activity on A&E department and calls made to London Ambulance Service (LAS).
• To explore the underlying reason for frequent attendances to A&E, appropriately signpost and make referrals to health and well-being agencies in primary care and the community that can support individual needs.
• To engage/reengage people with local community services.
• Effectively manage and co-ordinate the chaotic and demanding nature of the patient group through the use of multi-agency support and the voluntary sector
• To provide support to identified patients linking to end of life pathways where appropriate.
II.2.6) Estimated value
Value excluding VAT:
850 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 57
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.2) Administrative information
IV.2.2) Time limit for receipt of expressions of interest
Date:
06/12/2023
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
Section VI: Complementary information
VI.5) Date of dispatch of this notice
25/10/2023