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Contract Notice

Early Help & Family Support

  • First published: 27 October 2023
  • Last modified: 27 October 2023

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-040f43
Published by:
North Lanarkshire Council
Authority ID:
AA20183
Publication date:
27 October 2023
Deadline date:
23 November 2023
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

As part of the Scottish Government's Whole Family Wellbeing Fund, NLC intend to establish a single supplier contract to provide a service for early help and take a preventative approach to providing support to families across North Lanarkshire who need it.

As a minimum the service must include

-The ability to start providing support upon contract award, with a feasible plan to expand rapidly and offer equitable service across North Lanarkshire.

-Visibility & presence in community Hubs as part of a partnership approach to delivering services. As an example, this could involve scheduled time in hubs as part of a wider rota system for a day or few hours each time with other Hub partners, community drop ins, community consultation or support run directly from the hub as part of family support. There is an expectation that there will be a level of visibility across each of the 14 Hubs by 2026.

-Partnership working with other agencies to ensure that families can access the right support at the right time.

-Accessible early help and prevention support to whole families (not specialist or therapeutic- such as counselling).

-Direct support that can be available 7 days, including evenings and weekends. Support should be responsive to need.

-Opportunities for volunteering and access to peer mentors.

-A range of means of accessing the service, including self-referral, telephone and online as a minimum. Pathways can be developed with other partners.

-A sustainable delivery model and an innovative approach to partnership and funding. There are no restrictions when using external funding to enhance delivery.

-Compliance with equalities legislation and a commitment to equality and diversity, including support for those with complex needs.

-Ongoing consultation and coproduction that influences service design, delivery and development (Service responsive to need).

-A range of methods to actively seek the views of children, young people and families within the wider community and use this for service design and delivery.

-A communications and marketing strategy with active promotion.

-Skilled and adaptable staff who can work with a variety of age groups using a range of interventions suited to an early intervention and prevention approach.

-A range of programmes to support direct service user engagement, including individual and whole family work.

-The Provider shall ensure that its staff are committed to the aims and objectives of an individual Service or collective of Services and are motivated to meet both them and the requirements of Whole Family Support in North Lanarkshire.

-The Provider will ensure that all staff and volunteers confirm to all safeguarding children and child protection legislation, national policy and procedures and local child protection procedures.

-The Provider will ensure that all frontline practitioners have the relevant level, for their role, of training and ensure that all individuals are subject to a valid PVG.

-The Provider will ensure that all staff are trained in and demonstrate a trauma informed approach to practice.

-The Provider must be able to demonstrate that through their Service provision interventions are early and effective, preventing escalation where possible and maximising outcomes for individuals and families.

-Evaluation & evidence-based tool for measuring outcomes.

.

Please refer to the ITT ANNEX 1 Details of Requirements (NLC-CPT-23-041) for full detailed specification.

Full notice text

Social and other specific services – public contracts

Contract notice

Section I: Contracting authority

I.1) Name and addresses

North Lanarkshire Council

Civic Centre, Windmillhill Street

Motherwell

ML1 1AB

UK

Contact person: Lindsay Tierney

E-mail: corporateprocurement@northlan.gov.uk

NUTS: UKM84

Internet address(es)

Main address: http://www.northlanarkshire.gov.uk

Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00010

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://www.publictendersscotland.publiccontractsscotland.gov.uk


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://www.publictendersscotland.publiccontractsscotland.gov.uk


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Early Help & Family Support

Reference number: NLC-CPT-23-041

II.1.2) Main CPV code

85300000

 

II.1.3) Type of contract

Services

II.1.4) Short description

As part of the Scottish Government's Whole Family Wellbeing Fund, North Lanarkshire Council (NLC) intend to establish a single supplier contract to provide a service for early help and take a preventative approach to providing support to families across North Lanarkshire who need it.

II.1.5) Estimated total value

Value excluding VAT: 4 080 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UKM84

II.2.4) Description of the procurement

As part of the Scottish Government's Whole Family Wellbeing Fund, NLC intend to establish a single supplier contract to provide a service for early help and take a preventative approach to providing support to families across North Lanarkshire who need it.

As a minimum the service must include

-The ability to start providing support upon contract award, with a feasible plan to expand rapidly and offer equitable service across North Lanarkshire.

-Visibility & presence in community Hubs as part of a partnership approach to delivering services. As an example, this could involve scheduled time in hubs as part of a wider rota system for a day or few hours each time with other Hub partners, community drop ins, community consultation or support run directly from the hub as part of family support. There is an expectation that there will be a level of visibility across each of the 14 Hubs by 2026.

-Partnership working with other agencies to ensure that families can access the right support at the right time.

-Accessible early help and prevention support to whole families (not specialist or therapeutic- such as counselling).

-Direct support that can be available 7 days, including evenings and weekends. Support should be responsive to need.

-Opportunities for volunteering and access to peer mentors.

-A range of means of accessing the service, including self-referral, telephone and online as a minimum. Pathways can be developed with other partners.

-A sustainable delivery model and an innovative approach to partnership and funding. There are no restrictions when using external funding to enhance delivery.

-Compliance with equalities legislation and a commitment to equality and diversity, including support for those with complex needs.

-Ongoing consultation and coproduction that influences service design, delivery and development (Service responsive to need).

-A range of methods to actively seek the views of children, young people and families within the wider community and use this for service design and delivery.

-A communications and marketing strategy with active promotion.

-Skilled and adaptable staff who can work with a variety of age groups using a range of interventions suited to an early intervention and prevention approach.

-A range of programmes to support direct service user engagement, including individual and whole family work.

-The Provider shall ensure that its staff are committed to the aims and objectives of an individual Service or collective of Services and are motivated to meet both them and the requirements of Whole Family Support in North Lanarkshire.

-The Provider will ensure that all staff and volunteers confirm to all safeguarding children and child protection legislation, national policy and procedures and local child protection procedures.

-The Provider will ensure that all frontline practitioners have the relevant level, for their role, of training and ensure that all individuals are subject to a valid PVG.

-The Provider will ensure that all staff are trained in and demonstrate a trauma informed approach to practice.

-The Provider must be able to demonstrate that through their Service provision interventions are early and effective, preventing escalation where possible and maximising outcomes for individuals and families.

-Evaluation & evidence-based tool for measuring outcomes.

.

Please refer to the ITT ANNEX 1 Details of Requirements (NLC-CPT-23-041) for full detailed specification.

II.2.6) Estimated value

Value excluding VAT: 4 080 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

PLEASE BE AWARE OF THE EXCLUSION GROUNDS:

Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.4) Objective rules and criteria for participation

As stated in the procurement documents.

III.2) Conditions related to the contract

III.2.2) Contract performance conditions

As stated in the procurement documents.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.10) Identification of the national rules applicable to the procedure:

Information about national procedures is available at: (URL)

https://www.legislation.gov.uk/ssi/2015/446/part/2/chapter/3/crossheading/social-and-other-specific-services

IV.1.11) Main features of the award procedure:

As stated in the procurement documents.

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 23/11/2023

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

Section VI: Complementary information

VI.3) Additional information

The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 25491. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343

A sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363

Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/

A summary of the expected community benefits has been provided as follows:

This is covered within the tender documentation.

(SC Ref:748160)

VI.4) Procedures for review

VI.4.1) Review body

Scottish Courts

Edinburgh

UK

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the SheriffCourt or the Court of Session.

VI.5) Date of dispatch of this notice

26/10/2023

Coding

Commodity categories

ID Title Parent category
85300000 Social work and related services Health and social work services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
corporateprocurement@northlan.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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