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Contract Notice

The Provision of a North Yorkshire Information and Advice Service

  • First published: 13 October 2024
  • Last modified: 13 October 2024
  • This file may not be fully accessible.

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Contents

Summary

OCID:
ocds-h6vhtk-04a71b
Published by:
The North Yorkshire Council
Authority ID:
AA84106
Publication date:
13 October 2024
Deadline date:
08 November 2024
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The provision of an Information and Advice service is required to deliver a broad range of impartial and independent advice and information services, via a variety of channels, to citizens of North Yorkshire. Ranging from, including, but not limited to: debt and money management; housing; employment and energy and utilities advice, alongside working with a range of other related partners.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

The North Yorkshire Council

8867655

County Hall, Racecourse Lane,

Northallerton

DL7 8AD

UK

Contact person: Procurement

Telephone: +44 1609533450

E-mail: procurement@northyorks.gov.uk

NUTS: UKE2

Internet address(es)

Main address: https://www.northyorks.gov.uk

Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104117

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=84657&B=UK


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=84657&B=UK


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

The Provision of a North Yorkshire Information and Advice Service

Reference number: 90323

II.1.2) Main CPV code

98000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The provision of an Information and Advice service is required to deliver a broad range of impartial and independent advice and information services, via a variety of channels, to citizens of North Yorkshire. Ranging from, including, but not limited to: debt and money management; housing; employment and energy and utilities advice, alongside working with a range of other related partners.

II.1.5) Estimated total value

Value excluding VAT: 3 373 788.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

64216210

II.2.3) Place of performance

NUTS code:

UKE2

II.2.4) Description of the procurement

The provision of an Information and Advice service is required to deliver a broad range of impartial and independent advice and information services, via a variety of channels, to citizens of North Yorkshire. Ranging from, including, but not limited to: debt and money management; housing; employment and energy and utilities advice, alongside working with a range of other related partners.

II.2.5) Award criteria

Criteria below:

Quality criterion: Experience and Track Record / Weighting: 15%

Quality criterion: Service Delivery / Weighting: 15%

Quality criterion: Service Model / Weighting: 10%

Quality criterion: Service Implementation / Weighting: 10%

Quality criterion: Staffing / Weighting: 10%

Quality criterion: Equality and Diversity / Weighting: 5%

Quality criterion: Marketing and Engagement / Weighting: 5%

Quality criterion: Social Value / Weighting: 10%

Quality criterion: Sustainability and Business Continuity / Weighting: 10%

Price / Weighting:  10%

II.2.6) Estimated value

Value excluding VAT: 3 373 788.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 72

This contract is subject to renewal: Yes

Description of renewals:

Initial Term: 1st April 2025 to 31st March 2027

Option to extend 1: 1st April 2027 to 31st March 2029

Option to extend 2: 1st April 2029 to 31st March 2031

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

There may be additional grant funding made available to deliver outcomes that align with the service provision in this agreement that will benefit North Yorkshire Citizens. Where additional funding is made available the total annual value may increase, there is no guarantee that the total value will ever exceed the annual amount as set out in the Contract Notice.

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 08/11/2024

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.2.7) Conditions for opening of tenders

Date: 08/11/2024

Local time: 12:00

Place:

Procurement and Contract Management, North Yorkshire Council, County Hall, Northallerton, DL7 8AD

Information about authorised persons and opening procedure:

An independent member of the Procurement and Contract Management section will verify the tenders through our e-tendering system (YORtender).

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: Yes

VI.3) Additional information

‘To access the tender documents you must register your organisation details on the YORtender (Mercell) system at https://yortender.eu-supply.com/login.asp?B=YORTENDER.

To view details of this opportunity, log into your account and click on “CTM Published Tenders” link. Select “Quote/tender ID” from the “Text filter” drop down menu, enter 90323 into the “with keyword” filter and click the green Search button. The opportunity should then appear in the list below.

Click the name of the opportunity which will give an overview of the opportunity and click “Accept” if you wish to accept the invitation to tender. This will then allow you to download any documentation required, complete and upload the documents to the system. This must be done in advance of the deadline date.

If you require further information, guidance or support using YORtender there is a User Guide (pdf) on the home page. If you are having any technical issues there is a link to create a ticket as well as an e-mail address and telephone number on the phone page under the “Do you need technical support?” section.’

VI.4) Procedures for review

VI.4.1) Review body

High Court of England and Wales

The Strand

London

UK

Internet address(es)

URL: https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

Precise information on deadline(s) for review procedures:

North Yorkshire Council shall in accordance with the Public Contracts (Amendment) Regulations 2015, incorporate a minimum 10 day standstill period commencing at the point that information on the intention to award the contract is sent to tenderers.

The Council shall, as soon as possible after the decision has been made, inform the tenderers and candidates of its decision, and shall do so by notice in writing by the most rapid means of communication practicable.

Should additional information be required, please contact the person cited in paragraph I.1) of this form. If an appeal regarding the award of a contract has not been successfully resolved, Public Contracts Regulations2015 (SI 2015 No 6) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England and Wales).

Any such action must be started within 30 days beginning with the date when the aggrieved party first knew or ought to have known that grounds for starting the proceedings had arisen. Where a contract has not been entered into the Court may order the setting aside of the award decision or order the authority to amend any document and may award damages. Following the 10 day standstill period, if no further debriefing has been requested, the Court may only award damages once the contract has been entered into.’

VI.4.4) Service from which information about the review procedure may be obtained

The Royal Courts of Justice

The Strand

London

WC2A 2LL

UK

Telephone: +44 2079476000

Internet address(es)

URL: https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice

VI.5) Date of dispatch of this notice

09/10/2024

Coding

Commodity categories

ID Title Parent category
98000000 Other community, social and personal services Other Services
64216210 Value-added information services Electronic message and information services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procurement@northyorks.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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