Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Karbon Homes
Number Five, Gosforth Park Avenue
Newcastle
NE12 8EG
UK
Telephone: +44 7736904894
E-mail: Chris.Smith@Karbonhomes.co.uk
NUTS: UKC22
Internet address(es)
Main address: http://www.karbonhomes.co.uk/
Address of the buyer profile: http://www.karbonhomes.co.uk/
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://suppliers.multiquote.com
Additional information can be obtained from another address:
Karbon Homes
Number Five, Gosforth Park Avenue
Newcastle
NE12 8EG
UK
Telephone: +44 7736904894
E-mail: Chris.Smith@Karbonhomes.co.uk
NUTS: UKC22
Internet address(es)
Main address: http://www.karbonhomes.co.uk/
Address of the buyer profile: http://www.karbonhomes.co.uk/
Tenders or requests to participate must be sent electronically to:
https://suppliers.multiquote.com
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
MyKarbon Customer Portal App for Karbon Homes
Reference number: CA14802 -
II.1.2) Main CPV code
48510000
II.1.3) Type of contract
Supplies
II.1.4) Short description
One of Karbon’s 3 strategic aims is to deliver an excellent customer experience, and part of the focus here is to provide great digital choice to our customers. It’s essential that we make it easier, reliable and secure for our customers & that we enable more self-serve opportunities. Our customer portal (MyKarbon) is our primary self-serve route, and we’re committed to continue to enhance our digital services offering
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
48333000
II.2.3) Place of performance
NUTS code:
UKC22
Main site or place of performance:
Tyneside
II.2.4) Description of the procurement
One of Karbon’s 3 strategic aims is to deliver an excellent customer experience, and part of the focus here is to provide great digital choice to our customers. It’s essential that we make it easier, reliable and secure for our customers & that we enable more self-serve opportunities. Our customer portal (MyKarbon) is our primary self-serve route, and we’re committed to continue to enhance our digital services offering
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 72
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
72 month(s) from the commencement date, with 48 initial month(s) and option to extend 1x24 month(s)
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-028859
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
04/11/2024
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.7) Conditions for opening of tenders
Date:
04/11/2024
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.3) Additional information
VI.4) Procedures for review
VI.4.1) Review body
Karbon Homes Limited
Number 5, Gorforth Park Avenue, Gorforth Business Park
Newcastle upon Tyne
NE12 8EG
UK
E-mail: procurement@karbonhomes.co.uk
Internet address(es)
URL: www.karbonhomes.co.uk
VI.4.2) Body responsible for mediation procedures
Karbon Homes Limited
Number 5, Gorforth Park Avenue, Gorforth Business Park
Newcastle upon Tyne
NE12 8EG
UK
E-mail: procurement@karbonhomes.co.uk
Internet address(es)
URL: www.karbonhomes.co.uk
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
VI.4.4) Service from which information about the review procedure may be obtained
Karbon Homes Limited
Number 5, Gorforth Park Avenue, Gorforth Business Park
Newcastle upon Tyne
NE12 8EG
UK
E-mail: procurement@karbonhomes.co.uk
Internet address(es)
URL: www.karbonhomes.co.uk
VI.5) Date of dispatch of this notice
18/10/2024