Contract notice
Section I: Contracting
authority
I.1) Name and addresses
London Borough of Hounslow
Hounslow House, Bath Road, Hounslow
London
TW3 3EB
UK
Contact person: Ms Suzie Shardow
Telephone: +44 2085832000
E-mail: suzie.shardow@hounslow.gov.uk
NUTS: UK
Internet address(es)
Main address: http://www.hounslow.gov.uk/
Address of the buyer profile: http://www.hounslow.gov.uk/
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://procontract.due-north.com/Advert/Index?advertId=3102ba51-af8f-ef11-8130-005056b64545
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://procontract.due-north.com/Advert/Index?advertId=3102ba51-af8f-ef11-8130-005056b64545
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Healthwatch Services
Reference number: DN747577
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
Healthwatch Hounslow will be the local consumer champion for health and social care representing the collective voice of people who use services and public. It will build up a local picture of community needs, aspirations and the experience of people who use the services.
Healthwatch Hounslow will report any concerns about the commissioned services to commissioners, providers and health scrutiny. Healthwatch Hounslow will develop and maintain effective working relationship with local providers, regulators, commissioners, Public Health, NWL ICB (Hounslow Borough) and Healthwatch England.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
85100000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
The service will ensure effective use of a range of means when collecting Hounslow residents’ views and experiences. This may include use of technology, face to face or telephone.
The service must be fully accessible to people with specialist communication needs, such as people with sight and hearing loss and be well publicized in a range of different mediums, formats and routes that are accessible to all local people.
II.2.5) Award criteria
Criteria below:
Quality criterion: Quality
/ Weighting: 90%
Price
/ Weighting:
10%
II.2.6) Estimated value
Value excluding VAT:
85.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: Yes
Description of renewals:
31ST MARCH 2029 – 30TH MARCH 2030
31ST MARCH 2030 – 30TH MARCH 2031
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
20/11/2024
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.7) Conditions for opening of tenders
Date:
20/11/2024
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
Yes
VI.4) Procedures for review
VI.4.1) Review body
Royal Court of Justice
London
WC2A 2L
UK
VI.5) Date of dispatch of this notice
21/10/2024