Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Tower Hamlets
New Town Hall, 160 Whitechapel Road London
London
E1 1BJ
UK
Contact person: Ms Morgan Hughes
Telephone: +44 2073644099
E-mail: Morgan.Hughes@towerhamlets.gov.uk
NUTS: UKI
Internet address(es)
Main address: http://www.towerhamlets.gov.uk
Address of the buyer profile: http://www.towerhamlets.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
HAC5910: Tower Hamlets Asian Women’s Refuge
Reference number: DN752449
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
Tender for provision of supported emergency accommodation which offers Asian women with their children an immediate safe route out of homes where they have experienced domestic abuse. Provision of the support staff to fulfil this requirement.
Contract is for an initial period of three years, with the option to extend for a further two 12-month periods, at circa £153,000 per year. The estimated value for the five year term is £765,000
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
743 060.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKI
II.2.4) Description of the procurement
Tower Hamlets has a proud history of supporting people who are socially excluded through the delivery of personalised, early intervention housing support services.
Tackling violence against women and girls (VAWG) is a key priority for the Council and has developed the Tower Hamlets Violence Against Women and Girls Strategy 2019-24. This strategy sets out our priorities and commitments for tackling all forms of gendered violence. The provision of supported emergency accommodation which offers Asian women with their children an immediate safe route out of homes where they have experienced domestic abuse is key to meeting this commitment.
Further to this the new Domestic Abuse Act 2021 places a duty on local authorities in England to provide support to victims of domestic abuse and their children in refuges or other safe accommodation.
Tower Hamlets Council delivers our refuge provision within a pan-London strategic response to domestic violence working closely with the Greater London Authority (GLA) and specifically the Mayors Office for Policing & Crime (MOPAC). London’s draft strategy for consultation was published on 5th November 2021, informed by a London needs assessment. The final Domestic Abuse Safe Accommodation Strategy was published in December 2021
The service will deliver as a minimum:
• 5 hours per week, per person of direct support
• It should include as a minimum a first point of contact for service users during the operating hours.
II.2.5) Award criteria
Quality criterion: Quality and social value
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
Yes
Description of options:
Option to extend from an initial three year term, for periods up to 12 months for a further 24 months in total. The total possible contract term is five years
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-037744
Section V: Award of contract
Lot No: 1
Contract No: HAC5910
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
29/09/2025
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Hestia Housing and Support
Beaufort House 4th Floor
London
EC3A 7DT
UK
NUTS: UKI
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 743 060.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
High Court of England and Wales
High Court of England and Wales , The Strand
London
WC2A 2LL
UK
VI.5) Date of dispatch of this notice
01/10/2025