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Functional Assessment Clinical Assurance and Training Services (FACATS)

  • First published: 03 October 2025
  • Last modified: 03 October 2025
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Contents

Summary

OCID:
ocds-h6vhtk-04fd5e
Published by:
Department for Work & Pensions
Authority ID:
AA86938
Publication date:
03 October 2025
Deadline date:
-
Notice type:
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

OVERVIEWDWP commissions the provision of circa 2 million Assessments per year, which are conducted on behalf of DWP by Healthcare Professionals (HPs) employed by suppliers that were awarded Functional Assessment Service (FAS) Contracts (FAS Providers). These Assessments are used to help determine eligibility to certain disability related benefits including Personal Independence Payment (PIP), Universal Credit (UC), Employment Support Allowance (ESA) and other Specialist Benefits.The FAS Providers employ approximately 5,000 HPs to conduct Assessments on behalf of the DWP.To conduct Assessments, HPs are required to have appropriate knowledge of the clinical aspects and the functional effects of a wide range of health conditions and disabilities as well as specific knowledge of how to conduct the Assessments and the related policy.DWP owns a suite of benefit-related clinical Core Training and Guidance Materials (CTGM). The CTGM currently comprises a total of approximately 700 documents with a total of circa 30,000 pages. The CTGM is broken down into two categories, namely:a) CTGM relating to carrying out Assessments which accounts for the vast majority of documents. In addition to providing the guidance to HPs and Authority Clinicians when conducting Assessments, FAS Providers are also required to use the CTGM to inform and develop training programmes and associated materials for their circa 5,000 HPs.b) There are several CTGM documents for use by Authority Decision Makers. This category of CTGM includes guidance for Authority Decision Makers who determine eligibility for Attendance Allowance and Disability Living Allowance for Children.In addition, DWP engages approximately 200 Authority Clinicians who will also use the CTGM for reference.DWP is committed to ensuring clinical CTGM is annually reviewed and of the highest quality, evidence based, in-line with best practice and free from bias.CONTRACT SUBJECT-MATTERThe following Services form the overall scope of Services required by the Authority under this procurement:a) Clinical QA Service - carrying out a review of the CTGM;b) Annual Clinical Training Course Service - delivering an annual clinical training course;c) Educational CPD Materials Service - developing educational CPD materials.The above Services are required to be delivered in accordance with:a) the relevant sections of the Specification;b) the relevant Service Levels; andc) the terms and conditions of the Contract.The Authority conducted the procurement for the award of this public contract as an open procedure in accordance with sections 20(1) and 20(2)(a) of the Procurement Act 2023 (PA2023) for the award of a light touch contract in accordance with section 9 of PA 2023.

Full notice text

Scope

Procurement reference

ITT_22251

Procurement description

OVERVIEW

DWP commissions the provision of circa 2 million Assessments per year, which are conducted on behalf of DWP by Healthcare Professionals (HPs) employed by suppliers that were awarded Functional Assessment Service (FAS) Contracts (FAS Providers). These Assessments are used to help determine eligibility to certain disability related benefits including Personal Independence Payment (PIP), Universal Credit (UC), Employment Support Allowance (ESA) and other Specialist Benefits.

The FAS Providers employ approximately 5,000 HPs to conduct Assessments on behalf of the DWP.

To conduct Assessments, HPs are required to have appropriate knowledge of the clinical aspects and the functional effects of a wide range of health conditions and disabilities as well as specific knowledge of how to conduct the Assessments and the related policy.

DWP owns a suite of benefit-related clinical Core Training and Guidance Materials (CTGM). The CTGM currently comprises a total of approximately 700 documents with a total of circa 30,000 pages. The CTGM is broken down into two categories, namely:

a) CTGM relating to carrying out Assessments which accounts for the vast majority of documents. In addition to providing the guidance to HPs and Authority Clinicians when conducting Assessments, FAS Providers are also required to use the CTGM to inform and develop training programmes and associated materials for their circa 5,000 HPs.

b) There are several CTGM documents for use by Authority Decision Makers. This category of CTGM includes guidance for Authority Decision Makers who determine eligibility for Attendance Allowance and Disability Living Allowance for Children.

In addition, DWP engages approximately 200 Authority Clinicians who will also use the CTGM for reference.

DWP is committed to ensuring clinical CTGM is annually reviewed and of the highest quality, evidence based, in-line with best practice and free from bias.

CONTRACT SUBJECT-MATTER

The following Services form the overall scope of Services required by the Authority under this procurement:

a) Clinical QA Service - carrying out a review of the CTGM;

b) Annual Clinical Training Course Service - delivering an annual clinical training course;

c) Educational CPD Materials Service - developing educational CPD materials.

The above Services are required to be delivered in accordance with:

a) the relevant sections of the Specification;

b) the relevant Service Levels; and

c) the terms and conditions of the Contract.

The Authority conducted the procurement for the award of this public contract as an open procedure in accordance with sections 20(1) and 20(2)(a) of the Procurement Act 2023 (PA2023) for the award of a light touch contract in accordance with section 9 of PA 2023.

Contracting authority

Department for Work & Pensions

Identification register:

  • GB-PPON

Address 1: Caxton House 7th Floor 6-12 Tothill Street

Town/City: London

Postcode: SW1H 9NA

Country: United Kingdom

Public Procurement Organisation Number: PJCP-7274-TLRQ

NUTS code: UKI32

Email: cdp-i.systemsanddata@dwp.gov.uk

Organisation type: Public authority - central government

Supplier

P&S Medical Education Limited

Identification register:

  • GB-COH

Address 1: 32 Portland Terrace

Town/City: Newcastle Upon Tyne

Postcode: NE2 1QP

Country: United Kingdom

Website: http://www.nbmedical.com/

Companies House: 8892304

NUTS code: UKC22

Email: hottopics@nbmedical.com

Type:

  • Large

Procedure

Procedure type

Open procedure

Is this procurement under a special regime?

Light touch

Contract

Functional Assessment Clinical Assurance and Training Services (FACATS) Contract

ID: 1

Is the total value above threshold?

Above threshold

Date the contract will be signed (estimated)

10 September 2025, 00:00AM

Contract dates (estimated)

10 September 2025, 00:00AM to 09 September 2028, 23:59PM

Extension end date (if all the extensions are used): 09 September 2029

Can this contract be extended?: Yes

Renewal description:

The Authority shall have the right to unilaterally extend the contract for a further period of up to 12 months (at the Authority's discretion and subject to governance approval, available funding and satisfactory performance) by giving the Supplier written notice of no less than 20 Working Days before the initial term of the Contract expires, unless terminated earlier in accordance with the provisions of the Contract.

Key performance indicators

CTGM Review Timelines

ID: 1

Description

During each Service Period, the Supplier shall review and update the CTGM document under the Clinical QA Service within the following time scales:

No later than 3 Working Days for CTGM documents containing a maximum of 10 pages;

No later than 4 Working Days for CTGM documents containing a maximum of 11 to 30 pages;

No later than 5 Working Days for CTGM documents containing a maximum of 31 to 50 pages;

No later than 8 Working Days for CTGM documents containing 51 to 100 pages; and

No later than 15 Working Days for CTGM documents containing greater than 100 pages.

Reporting frequency: 1

Quality and accuracy of CTGM reviews

ID: 2

Description

During each Service Period, the CTGM documents reviewed and updated by the Supplier under the Clinical QA Service have not been returned by the Buyer for any re-work by the Supplier.

The timescales above are to be measured as follows:

starting on the next working day following the date the CTGM document is sent to the Supplier from the Buyer; and,

ending on the date the CTGM document that has been reviewed and updated by the Supplier is returned to the Buyer.

Reporting frequency: 1

Relevance and appropriateness of Annual Training Course materials

ID: 3

Description

Acceptance by the Buyer of the suppliers annual training course materials to be delivered under the Annual Clinical Training Course Service by the relevant date in line with the jointly agreed delivery plan (such plan to be agreed between the parties no later than 30 November of each Contract Year).

Reporting frequency: 12

Relevance and appropriateness of CPD materials

ID: 4

Description

Acceptance by the Buyer of the CPD materials to be delivered under the Educational CPD Materials Service by the relevant date in line with the jointly agreed delivery plan (such plan to be agreed between the parties for each Contract Year no later than the date specified in Paragraph 6.23 or 6.2.4 (as applicable) of the Specification).

Reporting frequency: 12

Lots

Divided into 1 lots

Lot number: 1 Status: Complete

Coding

Commodity categories

ID Title Parent category
75313000 Disability benefits Benefit services
85141000 Services provided by medical personnel Miscellaneous health services
75311000 Sickness benefits Benefit services
80511000 Staff training services Specialist training services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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