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Contract Award Notice

FSCS498 Public Relations, Public Affair and Stakeholder Relations

  • First published: 04 October 2025
  • Last modified: 04 October 2025
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-04576d
Published by:
Financial Services Compensation Scheme
Authority ID:
AA77150
Publication date:
04 October 2025
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

FSCS seeks to procure the services of a Public Relations, Public Affairs and Stakeholder Relation Agency to provide public relations, social media, public affairs and stakeholder management support.

The successful supplier will deliver a fully integrated comprehensive communications strategy and programme to build and maintain the reputation of FSCS among its audience including;

•providing strategic advice and support on development of consumer themes, plans and tactics, on corporate issues and in relation to stakeholder engagement.

•provide strategic advice, support and delivery on Public Relations, Public Affairs and stakeholder activities

The Contract will be for an initial 3 years with the option to extend on 2 occasions for periods of up to 12 months on each occasion (maximum length of contract to be 5 years)

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Financial Services Compensation Scheme

Beaufort House, 15 St. Botolph Street

London

EC3A 7QU

UK

Telephone: +44 2073758175

E-mail: procurement@fscs.org.uk

NUTS: UK

Internet address(es)

Main address: https://www.delta-esourcing.com/delta

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Economic and financial affairs

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

FSCS498 Public Relations, Public Affair and Stakeholder Relations

II.1.2) Main CPV code

79416000

 

II.1.3) Type of contract

Services

II.1.4) Short description

FSCS seeks to procure the services of a Public Relations, Public Affairs and Stakeholder Relation Agency to provide public relations, social media, public affairs and stakeholder management support.

The successful supplier will deliver a fully integrated comprehensive communications strategy and programme to build and maintain the reputation of FSCS among its audience including;

•providing strategic advice and support on development of consumer themes, plans and tactics, on corporate issues and in relation to stakeholder engagement.

•provide strategic advice, support and delivery on Public Relations, Public Affairs and stakeholder activities

The Contract will be for an initial 3 years with the option to extend on 2 occasions for periods of up to 12 months on each occasion (maximum length of contract to be 5 years)

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 1 645 833.50  GBP

II.2) Description

II.2.2) Additional CPV code(s)

79416100

79416200

79416000

79112100

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

UNITED KINGDOM

II.2.4) Description of the procurement

FSCS requires the services of a Public Relations, Public Affairs and Stakeholder Relation Agency to provide public relations, social media, public affairs and stakeholder management support.

The supplier will deliver a fully integrated comprehensive communications strategy and programme to build and maintain the reputation of FSCS among its audience including;

•providing strategic advice and support on development of consumer themes, plans and tactics, on corporate issues and in relation to stakeholder engagement.

•provide strategic advice, support and delivery on Public Relations, Public Affairs and stakeholder activities

The Contract will be for an initial 3 years with the option to extend on 2 occasions for periods of up to 12 months on each occasion (maximum length of contract to be 5 years)

II.2.5) Award criteria

Quality criterion: Partnership and Account Management / Weighting: 10.5

Quality criterion: Strategic Counsel and Reputational Management / Weighting: 14

Quality criterion: External Monitoring / Weighting: 10.5

Quality criterion: Raising Awareness of FSCS / Weighting: 14

Quality criterion: Service Quality and Measurement / Weighting: 10.5

Quality criterion: Presentation – Crisis Communications / Weighting: 10.5

Cost criterion: Fixed Management Fee for Account Management / Weighting: 24

Cost criterion: Blended Rate Card for Project Staff / Weighting: 6

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/E4C235G896

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Restricted procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2024/S 000-014434

Section V: Award of contract

Contract No: FSCS498

Title: FSCS498 Public Relation, Public Affairs & Stakeholder Management Support

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

27/03/2025

V.2.2) Information about tenders

Number of tenders received: 19

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Hanover Communications International Ltd

03559699

Riverside House, 2A Southwark Bridge Road,

London

SE1 9HA

UK

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 1 645 833.35  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

To view this notice, please click here:

https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=941775773 GO Reference: GO-2025103-PRO-32620321

VI.4) Procedures for review

VI.4.1) Review body

Financial Services Compensation Scheme

Beaufort House, 15 St. Botolph Street

London

EC3A 7QU

UK

Telephone: +44 2073758175

VI.5) Date of dispatch of this notice

03/10/2025

Coding

Commodity categories

ID Title Parent category
79416200 Public relations consultancy services Public relations services
79416100 Public relations management services Public relations services
79416000 Public relations services Business and management consultancy services
79112100 Stakeholders representation services Legal representation services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procurement@fscs.org.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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