Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Home Office
2 Marsham Street
London
UK
E-mail: ebsa.commercial@homeoffice.gov.uk
NUTS: UK
Internet address(es)
Main address: https://www.gov.uk/government/organisations/home-office
Address of the buyer profile: https://www.gov.uk/government/organisations/home-office
I.3) Communication
Access to the procurement documents is restricted. Further information can be obtained at:
https://crowncommercialservice.bravosolution.co.uk/web/login.html
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://crowncommercialservice.bravosolution.co.uk/web/login.html
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Environment, Build, Support and Administration (EBSA)
Reference number: Project_9595
II.1.2) Main CPV code
72211000
II.1.3) Type of contract
Services
II.1.4) Short description
Background to Requirement
EBSA key information
EBSA hosts around 250 project teams, 3,000 users, and at least 10 major programmes.
Supports the onboarding and integrations for delivery of HMPO, Borders, and Immigration systems including ETA scaling.
Supports multiple tenancy in a secure manner that adheres to the security requirements for each programme of work; and
Provides service management of the services hosted on EBSA.
The existing EBSA Managed Service is being provided by Capgemini.
The successful bidder will be required to provide a product centric managed service for an AWS cloud platform. This will involve ensuring optimal performance, security, and cost-efficiency.
Responsibilities will include infrastructure platform support, management, monitoring, backup and disaster recovery, compliance, updates, and troubleshooting.
The successful bidder will maintain near 24/7 platform availability, implement best practices as per the policy direction of DDaT, and help with cloud strategy, scalability, and resource optimisation for seamless operations.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
72221000
72225000
72243000
72246000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
The Opportunity
This procurement will establish a contract for the purchase of Services as described within the published ITT Services Specification.
The Contract will be for an Initial Term of four (4) year with an option to extend for an optional one (1) year.
The Contract is being offered under the terms of RM6100 Technology Services 3 – Lot 3d, which will govern any resultant contract.
The Contracting Authority is managing this procurement in accordance with the Public Contracts Regulations 2015. This is a call off contract and as such the Contracting Authority cannot guarantee volumes of work or minimum revenue/spend commitment under the Contract.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: Yes
Description of renewals:
1 Year Optional extension
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
1. Non Disclosure Agreement
2. Conflict of interest forms
3. (If required) Ethical Wall agreement
To be completed and returned prior to launch and issuing of the full ITT pack.
All TS3 Lot 3d suppliers will be sent the above documentation via ebsa.commercial@homeoffice.gov.uk with details of deadlines included.
To participate, potential suppliers must first be registered on the eSourcing Portal. If you have not yet registered on the e-sourcing portal, please do so at: https://crowncommercialservice.bravosolution.co.uk/web/login.html by following the link 'To register click here'.
Please note that to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation that you are registering, which would be entering into a contract if invited to do so.
Once you are registered, you may submit any feedback or Clarification Questions via the eSourcing Portal. No Clarification Questions or technical support shall be provided from the EBSA mailbox above. Please note that the Authority will share questions and answers with all participants by default.
For technical assistance on the use of the e-sourcing portal, please contact the Bravo supplier helpdesk at info@crowncommercial.gov.uk, Phone :0345 410 2222
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement with several operators.
Envisaged maximum number of participants to the framework agreement: 116
Justification for any framework agreement duration exceeding 4 years: 1 Year optional extension period. Initial term within the 4 years.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
17/10/2025
Local time: 12:00
IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
Date:
20/10/2025
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until:
30/10/2026
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
Yes
VI.4) Procedures for review
VI.4.1) Review body
Crown Commercial Services
10 S Colonnade
London
E14 4PX
UK
Internet address(es)
URL: https://www.crowncommercial.gov.uk/about-ccs
VI.5) Date of dispatch of this notice
03/10/2025