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Contract Award Notice

IT Service Management Tool

  • First published: 07 October 2025
  • Last modified: 07 October 2025
  • Version: N/A
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-05a869
Published by:
The Police and Crime Commissioner for Northumbria
Authority ID:
AA86498
Publication date:
07 October 2025
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

IT Service Management Tool to support digital services across the organisation

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

The Police and Crime Commissioner for Northumbria

2nd Floor, Victory House, Balliol Business Park, Longbenton

Newcastle

NE128EW

UK

Contact person: Hayley Bradford

Telephone: +44 7856280726

E-mail: hayley.bradford@northumbria.police.uk

NUTS: UKC22

Internet address(es)

Main address: https://www.northumbria.police.uk/

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Public order and safety

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

IT Service Management Tool

Reference number: NP0441

II.1.2) Main CPV code

48000000

 

II.1.3) Type of contract

Supplies

II.1.4) Short description

IT Service Management Tool to support digital services across the organisation

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 500 000.00  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UKC

II.2.4) Description of the procurement

IT Service Management Tool to support digital services across the organisation, including licences, support and maintenance.

II.2.5) Award criteria

Price

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Award of a contract without prior publication of a call for competition

Justification for selected award procedure:

The procurement falls outside the scope of application of the Directive

Explanation

Award of this contract was completed under a compliant route via framework RM6098 - Provision of technology Products & Associated Services

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

Section V: Award of contract

Contract No: NP0441

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

28/08/2025

V.2.2) Information about tenders

Number of tenders received: 1

Number of tenders received by electronic means: 1

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

XMA Limited

02051703

Nottingham

UK

NUTS: UKF

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 461 481.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

Police and Crime Commissioner for Northumbria

Newcastle upon Tyne

UK

VI.5) Date of dispatch of this notice

06/10/2025

Coding

Commodity categories

ID Title Parent category
48000000 Software package and information systems Computer and Related Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
hayley.bradford@northumbria.police.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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