Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Coventry University
07781274
Priory Street
Coventry
CV15FB
UK
Telephone: +44 2477658021
E-mail: bux280@coventry.ac.uk
NUTS: UKG33
Internet address(es)
Main address: https://www.coventry.ac.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Education
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
G-Cloud 14 Call-Off Contract
Reference number: FRAM-1653-25-TH
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
A delivery partner to support and advise on
Coventry University's future transformation
product groups including Student
Engagement, Student Administration,
Business to Business CRM for their
Enterprise organisation, regulatory data
reporting, estates transformation and
finances, and ongoing transformation of
their corporate functions enabled through
SAP (Success Factors for HR). The scope
of advice and support will include both
business and technical services such as
service design, business architecture,
business analysis, user experience design,
development (Salesforce, Mulesoft, C#,
SQL, SISS, and software package
configuration), testing, project and product
management, business change, and
operational support.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
631 057.60
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
A delivery partner to support and advise on
Coventry University's future transformation
product groups including Student
Engagement, Student Administration,
Business to Business CRM for their
Enterprise organisation, regulatory data
reporting, estates transformation and
finances, and ongoing transformation of
their corporate functions enabled through
SAP (Success Factors for HR). The scope
of advice and support will include both
business and technical services such as
service design, business architecture,
business analysis, user experience design,
development (Salesforce, Mulesoft, C#,
SQL, SISS, and software package
configuration), testing, project and product
management, business change, and
operational support.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The works, supplies or services can be provided only by a particular economic operator for the following reason: protection of exclusive rights, including intellectual property rights
Explanation
Deloitte are integrated into the University's processes and can provide the necessary system support. Any change would be costly in terms of time and financial consequences for Coventry University. This is a call off from the G Cloud 14 Framework, which is a compliant route to market for a direct award.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
Section V: Award of contract
Contract No: FRAM-1653-25-TH
Title: G-Cloud 14 Call-Off Contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
20/08/2025
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Deloitte LLP
OC303675
1 New Street Square
London
EC4A 3HQ
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 631 057.60
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Coventry University
Priory Street
Coventry
CV15FB
UK
VI.5) Date of dispatch of this notice
09/10/2025