Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Tower Hamlets
New Town Hall, 160 Whitechapel Road London
London
E1 1BJ
UK
Contact person: Ms Morgan Hughes
Telephone: +44 2073644099
E-mail: Morgan.Hughes@towerhamlets.gov.uk
NUTS: UKI42
Internet address(es)
Main address: http://www.towerhamlets.gov.uk
Address of the buyer profile: http://www.towerhamlets.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
HAC5988 TOWER HAMLETS SINGLE HOMELESS HOSTELS
Reference number: DN728025
II.1.2) Main CPV code
85311000
II.1.3) Type of contract
Services
II.1.4) Short description
The London Borough of Tower Hamlets is inviting tenders for the provision of Single homeless Hostels. Integrated Commissioning is seeking to competitively tender five new contracts for the delivery of this housing related support (HRS) services for 341 single homeless people across the Borough.
This Tender consist of 5 Lots
• Lot 1 Medium-High Support Male Only (Founders House, 123 units)
• Lot 2 Medium-High Support Female Only (Riverside House, 60 units)
• Lot 3 High-Complex Support Mixed Hostel (minimum of 87 units) Bidder must have own building/buildings to deliver the support service from
• Lot 4 CQC Registered Male Only Wet Hostel (minimum of 35 units) Bidder must have own building/buildings to deliver the support service from
• Lot 5 Long-stay Mixed Hostel with Support (minimum of 33 units) Bidder must have own building/buildings to deliver the support service from.
The contract period is 3 years with three optional 1 yr extensions.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
19 466 870.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Medium-High Support Male Only
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UKI
II.2.4) Description of the procurement
The provider will offer 123 units of supported accommodation for men.
The support service will be provided 24 hours a day, seven days a week, for 365 days a year.
A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning.
There will be a minimum of two staff on shift at any one time across the service.
Residents will receive a minimum of 3- 5 flexible hours of support to each week.
Out of hours cover will be available to the staff in the support service at times of emergencies.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Quality criterion: Social Value
/ Weighting: 10
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Lot 2 Medium-High Support Female Only (Riverside Complex)
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UKI
II.2.4) Description of the procurement
The provider will offer 60 units of supported accommodation for women.
The support service will be provided 24 hours a day, seven days a week, for 365 days a year.
A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning.
There will be a minimum of two staff on shift at any one time across the service.
Residents will receive a minimum of 3-5 flexible hours of support to each week.
Out of hours cover will be available to the staff in the support service at times of emergencies
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Quality criterion: Social Value
/ Weighting: 10
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Lot 3 High-Complex Support Mixed Hostel
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UKI
II.2.4) Description of the procurement
The provider will offer a minimum of 87 units of supported accommodation for men and women in a building or buildings identified by the bidder.
The support service will be provided 24 hours a day, seven days a week, for 365 days a year.
A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning.
There will be a minimum of two staff on shift at any one time across the service.
Residents will receive a minimum of 3- 5 flexible hours of support to each week.
Out of hours cover will be available to the staff in the support service at times of emergencies
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 50
Quality criterion: Presentation
/ Weighting: 10
Quality criterion: Social Value
/ Weighting: 10
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 4
II.2.1) Title
Lot 4 CQC Registered Male Only Wet Hostel
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UKI
II.2.4) Description of the procurement
The provider will offer a minimum of 35 units of supported accommodation for men and women in a building or buildings identified by the bidder.
The support service will be provided 24 hours a day, seven days a week, for 365 days a year.
A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning.
There will be a minimum of two staff on shift at any one time across the service.
Residents will receive a minimum of 3- 5 flexible hours of support to each week.
In addition the service will need to provide 25 enhanced cleaning/ personal care type hours to respond to service user needs
Out of hours cover will be available to the staff in the support service at times of emergencies.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 50
Quality criterion: Social Value
/ Weighting: 10
Quality criterion: Presentation
/ Weighting: 10
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 5
II.2.1) Title
Lot 5 Long-stay Mixed Hostel with Support
II.2.2) Additional CPV code(s)
98000000
II.2.3) Place of performance
NUTS code:
UKI
II.2.4) Description of the procurement
The provider will offer a minimum of 33 units of supported accommodation for men and women in a building or buildings identified by the bidder.
The support service will be provided 24 hours a day, seven days a week, for 365 days a year.
A core service should be available between the hours of 9 am in the morning until 11 pm in the evening with waking night cover able to respond to emergencies in the evening until 9 am in the morning.
There will be a minimum of two staff on shift at any one time across the service.
Residents will receive a minimum of 3- 5 flexible hours of support to each week.
Out of hours cover will be available to the staff in the support service at times of emergencies
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 50
Quality criterion: Social Value
/ Weighting: 10
Quality criterion: Presentation
/ Weighting: 10
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-018258
Section V: Award of contract
Lot No: 1
Contract No: HAC5988
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
24/09/2024
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
The Salvation Army Trustee Company
1 Champion Park
London
SE5 8FJ
UK
NUTS: UKI42
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 6 061 073.10
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Contract No: HAC5988
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
10/02/2025
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
The Salvation Army Trustee Company
1 Champion Park
London
SE5 8FJ
UK
NUTS: UKI
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 3 567 408.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
Contract No: HAC5988
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
24/09/2024
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Providence Row Housing Association
15a Kelsey Street
London
E2 6HD
UK
NUTS: UKI
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 4 082 509.26
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 4
Contract No: HAC5998
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
24/09/2024
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Providence Row Housing Association
15a Kelsey Street
London
E2 6HD
UK
NUTS: UKI
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 3 715 560.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 5
Contract No: HAC5988
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
24/09/2024
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Providence Row Housing Association
15a Kelsey Street
London
E2 6HD
UK
NUTS: UKI
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 2 040 319.62
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
High Court of England and Wales
High Court of England and Wales , The Strand
London
WC2A 2LL
UK
VI.5) Date of dispatch of this notice
14/10/2025