Social and other specific services – public contracts
Contract award notice
Section I: Contracting
authority
I.1) Name and addresses
Warwickshire County Council
Shire Hall
Warwick
CV344SA
UK
Contact person: Procurement Team
E-mail: procurement@warwickshire.gov.uk
NUTS: UKG13
Internet address(es)
Main address: www.warwickshire.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Home Care Services
Reference number: CSW - 18165
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
The Council (WCC) is seeking tenders for their Home Care services. The service will be tendered under 2 lots:
1 Domiciliary Care Services
2 Community Recovery Services
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
391 000 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Domiciliary Care
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKG13
Main site or place of performance:
Generally within the County Council boundaries of Warwickshire County Council but also may be outside the boundaries.
II.2.4) Description of the procurement
The aim of this service will be to deliver outcome based, personalised care to customers who have social care needs and may also have health care needs, to enable them and their informal carers to have choice and control over the support they receive, promoting independence while supporting them to achieve positive outcomes in all aspects of their life.
Further details are provided in the Service Specification
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The initial contract term will be for 4 years however the Council reserves the right to extend the contract by further periods not exceeding 72 months (72 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant.
Lot No: 2
II.2.1) Title
Community Recovery Service (CRS)
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKG13
Main site or place of performance:
Generally within the County Council boundaries of Warwickshire County Council but also may be outside the boundaries.
II.2.4) Description of the procurement
To deliver CRS The Provider will also need to have been successful in being awarded a Domiciliary Care Contract under Lot 1 of this procurement exercise to ensure that they have met the Council's criteria to deliver these services. This also helps ensure a CRS provider can balance their activity across the council-purchased domiciliary care market and CRS and ensure that they are fully integrated in the Council's approach.
The Community Recovery Service (CRS) is to support people home from an Acute Hospital setting to enable them to access short-term (up-to 6 weeks) domiciliary care support that will be delivered with a view to reducing their care needs and promoting independence as far as possible, to reduce the level of support needed for long-term services.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The initial contract term will be for 4 years however the Council reserves the right to extend the contract by further periods not exceeding 72 months (72 being the maximum available extension period) at the discretion of the Council based on the contract performance of the successful applicant.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-006043
Section V: Award of contract
Lot No: Lot 1
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/09/2025
V.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Applewood Support Limited
6702244
Nuneaton
UK
NUTS: UKG13
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 15 700 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 1, Lot 2
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/09/2025
V.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Aroma Care People Ltd
9779939
Lutterworth
UK
NUTS: UKG
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 19 950 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 1
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/09/2025
V.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
B24 Healthcare Solution Limited
12571983
Nuneaton
UK
NUTS: UKG13
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 15 700 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 1
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/09/2025
V.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Barnfield Homecare
Stratford Upon Avon
UK
NUTS: UKG1
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 15 700 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 1
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/09/2025
V.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Bright Intergrated Care Ltd
8872311
Leicester
UK
NUTS: UKG
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 15 700 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 1, Lot 2
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/09/2025
V.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
SM HOMECARE SERVICES LTD t/a CAREMARK COVENTRY
8594133
Coventry
UK
NUTS: UKG
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 19 950 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 1
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/09/2025
V.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Casa Care Limited
5981444
Stratford Upon Avon
UK
NUTS: UKG
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 15 700 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 1, Lot 2
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/09/2025
V.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Cornerstone Authentic Care Ltd
12422303
Nuneaton
UK
NUTS: UKG
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 19 950 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 1
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/09/2025
V.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Esteemed Life Ltd
9580636
Coventry
UK
NUTS: UKG
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 15 700 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 1
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/09/2025
V.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Facilitate Care Services Ltd
8346963
Coventry
UK
NUTS: UKG
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 15 700 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 1, Lot 2
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/09/2025
V.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
FirstCare (GB) Ltd
5703429
Bromham
UK
NUTS: UKG
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 19 950 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 1
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/09/2025
V.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Full Care Solutions Ltd
9763353
Evesham
UK
NUTS: UKG
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 15 700 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 1
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/09/2025
V.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Generations Care Ltd
8443558
Coventry
UK
NUTS: UKG
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 15 700 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 1, Lot 2
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/09/2025
V.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
GG Total Care Ltd T/A Caremark Redditch & Bromsgrove
11410782
Redditch
UK
NUTS: UKG
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 19 950 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 1
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/09/2025
V.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
House of Care Services Ltd
7095621
Coleshill
UK
NUTS: UKG
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 15 700 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 1
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/09/2025
V.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Mobile Care Services Limited
4438610
Atherstone
UK
NUTS: UKG
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 15 700 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 1
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/09/2025
V.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Orbis Care Limited
13220293
Henley in Arden
UK
NUTS: UKG
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 15 700 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 1
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/09/2025
V.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Plan-IT Homecare Limited
7208476
Milton Keynes
UK
NUTS: UKG
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 15 700 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 1
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/09/2025
V.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Precious Support Services Limited
9547429
Leamington Spa
UK
NUTS: UKG
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 15 700 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 1
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/09/2025
V.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Premier Care Midlands Ltd
4529518
Coventry
UK
NUTS: UKG
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 15 700 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 1, Lot 2
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/09/2025
V.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Rainbow Care Solutions Ltd
5585783
Redditch
UK
NUTS: UKG
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 19 950 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 1, Lot 2
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/09/2025
V.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
The Care Bureau Ltd
3303146
Leamington Spa
UK
NUTS: UKG
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 19 950 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: Lot 1, Lot 2
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/09/2025
V.2.2) Information about tenders
Number of tenders received: 309
Number of tenders received by electronic means: 309
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Universal Care Services (UK) Ltd
6923671
London
UK
NUTS: UKG
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 19 950 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
During the course of the contract period the range and scope of these services may be subject to modification and variation to meet the changing needs and requirements of the Council and partners, potential changes in legislation and the changing demands placed on the Council by its customers. These changes may include (but are not limited to): -
• Increases or decreases in funding - this will usually be due to reductions or additions in budget allocations as part of the Council and partners' budget setting processes, It may also
be as a consequence of additional funding streams which were unknown at the time of awarding the contract but which are provided to increase the volume of services delivered.
• • Changes in legislation that may for example require the inclusion of new customer groups
• The identification of additional service recipients, not originally captured by the scope of the contract
. Opportunities offered by emerging/ new technologies
• Ongoing performance monitoring indicating a change required in allocations made for each service element from the overall funding amount.
VI.5) Date of dispatch of this notice
16/10/2025