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UK4

Supported Living Service for Adults with Mental Health Needs

  • First published: 21 October 2025
  • Last modified: 21 October 2025
  • Record interest

     

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Contents

Summary

OCID:
ocds-h6vhtk-055880
Published by:
Wrexham County Borough Council
Authority ID:
AA0264
Publication date:
21 October 2025
Deadline date:
18 November 2025
Notice type:
UK4
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

UK 4 Tender NoticeThe Service to be providedWrexham County Borough Council wish to commission and work with a suitably experienced qualified and registered, (Mental Health) organisation to provide a supported living service for adults with mental health needs in a new build supported housing scheme.The new build is expected to be completed Q1 25/26 and will comprise of four one-bedroom apartments & a 4-person shared unit, designed to promote independence.The scheme will support up to eight citizens who have been assessed as requiring Supported Living arrangements with on-site staff presence to enable safe and sustainable tenancies.This development is part of Wrexham’s strategic approach to improving housing-related support services under the Housing Support Programme Strategy 2022-2026.What commissioners are asking for?We require providers to deliver a staffed Supported Living service at the scheme with the following key requirements:Direct support staffing:• 310 hours & 7 sleep-in support each week, to include full-time Senior / Team Leader presence. Initially for a short period (to be agreed) we may require an additional live night/sleep to support the transitional period. Care & Support plans will confirm the ratio of hours for the service. Senior support staffing:The successful provider must be able to:• Deliver recovery-focused, person-centred support in line with the principles of the Social Services and Well-being (Wales) Act 2014.• Enable Citizens to develop and maintain daily living skills, manage their occupational contract (tenancy) and achieve personal goals.• Work collaboratively with mental health services, housing providers, and other community resources.• Provide robust risk management, safeguarding and crisis intervention approaches.• Ensure that staff are trained and skilled in supporting adults with mental health needs.• Maintain CIW registration as appropriate.

Full notice text

Scope

Procurement reference

Proc-25-51

Procurement description

UK 4 Tender Notice

The Service to be provided

Wrexham County Borough Council wish to commission and work with a suitably experienced qualified and registered, (Mental Health) organisation to provide a supported living service for adults with mental health needs in a new build supported housing scheme.

The new build is expected to be completed Q1 25/26 and will comprise of four one-bedroom apartments & a 4-person shared unit, designed to promote independence.

The scheme will support up to eight citizens who have been assessed as requiring Supported Living arrangements with on-site staff presence to enable safe and sustainable tenancies.

This development is part of Wrexham’s strategic approach to improving housing-related support services under the Housing Support Programme Strategy 2022-2026.

What commissioners are asking for?

We require providers to deliver a staffed Supported Living service at the scheme with the following key requirements:

Direct support staffing:

• 310 hours & 7 sleep-in support each week, to include full-time Senior / Team Leader presence. Initially for a short period (to be agreed) we may require an additional live night/sleep to support the transitional period. Care & Support plans will confirm the ratio of hours for the service. Senior support staffing:

The successful provider must be able to:

• Deliver recovery-focused, person-centred support in line with the principles of the Social Services and Well-being (Wales) Act 2014.

• Enable Citizens to develop and maintain daily living skills, manage their occupational contract (tenancy) and achieve personal goals.

• Work collaboratively with mental health services, housing providers, and other community resources.

• Provide robust risk management, safeguarding and crisis intervention approaches.

• Ensure that staff are trained and skilled in supporting adults with mental health needs.

• Maintain CIW registration as appropriate.

Main category

Services

Delivery regions

  • UKL23 - Flintshire and Wrexham

Total value (estimated, excluding VAT)

4332276 GBP to 4332276GBP

Contract dates (estimated)

01 January 2026, 00:00AM to 31 December 2032, 23:59PM

Extension end date (if all the extensions are used): 31 December 2035

Contracting authority

Wrexham County Borough Council

Identification register:

  • GB-PPON

Address 1: Commissioning Procurement and Contract Management Unit

Town/City: Wrexham

Postcode: LL11 1AR

Country: United Kingdom

Website: https://www.wrexham.gov.uk/

Public Procurement Organisation Number: PJHN-6516-JQNZ

Email: procurement@wrexham.gov.uk

Telephone: +44 1978292807

Organisation type: Public authority - sub-central government

Devolved regulations that apply: Wales

Procedure

Procedure type

Open procedure

Is the total value above threshold?

Above threshold

Lots

Divided into 1 lots

Lot number: 1

CPV classifications

  • 85300000 - Social work and related services

Delivery regions

  • UKL23 - Flintshire and Wrexham

Lot value (estimated)

4332276 GBP Excluding VAT

5198731 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Voluntary, community and social enterprises (VCSE)

Contract start date (estimated)

01 January 2026, 00:00AM

Contract end date (estimated)

31 December 2032, 23:59PM

Extension end date (estimated)

31 December 2035, 23:59PM

Can the contract be extended?

Yes

Description of extensions

Three years in annual increments

Does the lot include options?

Yes

Description of options

Additional Properties may be added

Award criteria

Type: quality

Name

Quality

Weighting: 70.00

Weighting type: percentageExact

Type: price

Name

Commercial

Weighting: 30.00

Weighting type: percentageExact

Contract terms and risks

Description of risks to contract performance

Scope could change

Submission

Tender submission deadline

18 November 2025, 00:00AM

Enquiry deadline

10 November 2025, 00:00AM

Date of award of contract

11 December 2025, 23:59PM

Submission address and any special instructions

https://etenderwales.bravosolution.co.ukproject_60881itt_120753

May tenders be submitted electronically?

Yes

Is this a recurring procurement?

No

Publication date of next tender notice (estimated)

01 March 2034, 23:59PM

Languages that may be used for submission

  • English
  • Welsh

Coding

Commodity categories

ID Title Parent category
85300000 Social work and related services Health and social work services

Delivery locations

ID Description
1022 Cardiff and Vale of Glamorgan

Document family

Notice details
Publication date:
03 July 2025
Deadline date:
25 July 2025 23:59
Notice type:
UK2
Version:
1
Authority name:
Wrexham County Borough Council
Publication date:
21 October 2025
Deadline date:
18 November 2025 00:00
Notice type:
UK4
Version:
1
Authority name:
Wrexham County Borough Council

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.