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UK2

Video Consultation Platform

  • First published: 22 October 2025
  • Last modified: 22 October 2025
  • This file may not be fully accessible.

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Contents

Summary

OCID:
ocds-h6vhtk-05d17e
Published by:
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Authority ID:
AA0221
Publication date:
22 October 2025
Deadline date:
31 October 2025
Notice type:
UK2
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

NHS Wales Shared Services Partnership, Procurement Services (NWSSP-PS) hosted by Velindre University NHS Trust are acting on behalf of Cardiff and Vale University Health Board who have a renewal requirement for a patient video consultation platform. The video consultation platform enables the clinician to conduct live one-to-one and group (e.g. up to 250-300 people) video calls that can be ad hoc or scheduled in advance with the patient. The platform allows the patient to have a clinical discussion and review from the comfort of their own home or at any location or via any device that has an internet connection (e.g. mobile phone, tablet, laptop or desktop computer).

Full notice text

Scope

Procurement description

NHS Wales Shared Services Partnership, Procurement Services (NWSSP-PS) hosted by Velindre University NHS Trust are acting on behalf of Cardiff and Vale University Health Board who have a renewal requirement for a patient video consultation platform. The video consultation platform enables the clinician to conduct live one-to-one and group (e.g. up to 250-300 people) video calls that can be ad hoc or scheduled in advance with the patient. The platform allows the patient to have a clinical discussion and review from the comfort of their own home or at any location or via any device that has an internet connection (e.g. mobile phone, tablet, laptop or desktop computer).

Main category

Services

Delivery regions

  • UK - United Kingdom

Total value (estimated)

300000 GBP Excluding VAT

360000 GBP Including VAT

Contract dates (estimated)

01 December 2025, 00:00AM to 30 November 2028, 23:59PM

Extension end date (if all the extensions are used): 30 November 2030

Contracting authority

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Identification register:

  • GB-PPON

Address 1: 4-5 Charnwood Court,

Town/City: Cardiff

Postcode: CF14 3UZ

Country: United Kingdom

Website: http://nwssp.nhs.wales/ourservices/procurement-services/

Public Procurement Organisation Number: PXWV-6492-CGMN

Contact name: Gracie Westlake

Email: Gracie.westlake@wales.nhs.uk

Telephone: +442921500801

Organisation type: Public authority - sub-central government

Devolved regulations that apply: Wales

Procedure

Is the total value above threshold?

Above threshold

Lots

Divided into 1 lots

Lot number: 1

CPV classifications

  • 72222300 - Information technology services

Delivery regions

  • UK - United Kingdom

Sustainability

Small and medium-sized enterprises (SME)

Contract start date (estimated)

01 December 2025, 00:00AM

Contract end date (estimated)

30 November 2028, 23:59PM

Extension end date (estimated)

30 November 2030, 23:59PM

Can the contract be extended?

Yes

Engagement

Engagement process description

Please contact gracie.westlake@wales.nhs.uk for an excel sheet with must have and should have requirements. Please say yes or no on this sheet depending on weather you can or cannot provide it.

Due date

31 October 2025, 23:59PM

Has the engagement period already ended?

No

Submission

Publication date of tender notice (estimated)

10 November 2025

Coding

Commodity categories

ID Title Parent category
72222300 Information technology services Information systems or technology strategic review and planning services

Delivery locations

ID Description
1000 WALES

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.